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NTIS 바로가기한국문헌정보학회지 = Journal of the Korean Society for Library and Information Science, v.41 no.3, 2007년, pp.55 - 79
황재영 (국방과학연구소 전산정보센터) , 이응봉 (충남대학교 사회과학대학 문헌정보학과) , 김종환 (국방과학연구소 전산정보센터)
In this study the need for new service qualify assessment scale is investigated to cope with the paradigm change in library information service and the dimension and model for e-service quality assessment applicable to a digital library are developed. In order to verify newly proposed dimension and ...
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http://en.wikipedia.org/wiki/Digital_library
http://en.wikipedia.org/wiki/E-Services
http://kcsi.kmac.or.kr
http://www.digiqual.org
http://www.libqual.org
http://www.ncsi.or.kr
http://www.ndsl.or.kr/eng/newindex.html
http://www.theacsi.org
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