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NTIS 바로가기디지털융복합연구 = Journal of digital convergence, v.12 no.10, 2014년, pp.157 - 168
이승우 (충북대학교 LINC사업단) , 반재인 (충북대학교 경영학과) , 김성홍 (충북대학교 경영학부)
The objective of this paper is to verify the association among IOS utilization, relationship quality, and firm performance. Based on the literature review, we configure a research model and verify the research hypothesis by utilizing structural equation modeling with data collected from 340 domestic...
핵심어 | 질문 | 논문에서 추출한 답변 |
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IOS활용의 예로 무엇이 있는가? | 대표적 IOS활용 예로는 공급업체 재고관리(VMI: Vender Managed Inventory)와 Dell 컴퓨터의 정보공유를 들 수 있다. VMI를 통해 구매업체가 공급업체와 판매 · 재고정보를 전자문서로 교환하면 공급업체는 이를 토대로 과거 데이터를 분석하고 수요를 예측하여 상품의 적정 납품량을 결정한다. 구매업체는 재고관리에 소모되는 인력, 시간 등을 절감할 수 있고, 공급업체는 적정생산 및 납품을 통해 경쟁력을 유지할 수 있다[6]. Dell 컴퓨터는 인터넷 점포를 통해 직접 고객의 피드백을 아이디어로 체계화하여 고객이 원하는 시스템을 개발하고 생산함으로써 보관비용, 잉여처리 등을 사전에 제거하고 제품 구성을 신속하게 하였다. 또한 고객과 쌍방향 커뮤니케이션을 통해 유통비용 절감효과를 극대화하였다[28]. | |
성공적 협업을 위해 무엇이 발생되어야 하는가? | 성공적 협업을 위해서는 기업 간 거래가 서로에게 이익이 되고, 공정한 거래를 통해 거래에 대한 만족이 발생되어야 한다. 이러한 만족은 협력업체에 대한 믿음으로 발전해 협력업체 모두에게 긍정적 영향을 미칠 뿐만 아니라 파트너십을 강화한다[29]. | |
IOS활용이란 무엇인가? | 기업 간 정보를 공유하여 업무를 효율적으로 진행하고, 관계기업(공급업체와 고객)과 협동을 용이하게 하기 위해 정보 기술을 사용하는 것을 IOS활용이라 한다[9]. 이러한 IOS는 기업 간 연결을 통해 공급사슬 프로세스의 효율성을 제고하여 기업경쟁력을 높일 수 있다. |
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