[논문]중소·벤처기업의 6시그마 혁신 성공요인 및 중요도 분석

이설빈; 박주경

doi:10.5762/kais.2018.19.5.527

초록
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본 연구는 중소 벤처기업의 6시그마 혁신 성공요인을 도출하기 위해 실증 조사하였다. 분석결과 총 4가지 요인 20개 문항 중 도출된 중요도를 보면 경영자 지원 요인에서의 당해 기업의 비전이 제 1순위로 나타났으며, 그 다음으로 프로그램구성, 열정적 지원, 높은 성과 보장과 품질활동지속 순으로 나타났다. 이는 전 조직 구성원에 공유될 때 구성원 모두 하나의 공동체로 회사에서 제시하는 비전 아래 일치된 목표 의식을 가지고 구조화된 시스템에 의한 프로그램의 운영이 가능해진다. 또한, 전사적 회사차원에서의 열의를 갖고 지원과 동시 공유자들의 6시그마 혁신적 노력에 걸맞은 높은 보상이 뒤따를 때 높은 성공을 이룰 수 있음을 시사한 것으로 평가할 수 있다. 이 같이 중소 벤처기업의 기술 경쟁력이 갈수록 치열해지는 환경에서 첨단 정밀 부분의 6시그마 활동 또한 더욱 활발한 활동 전개를 해야 한다. 그리고 핵심 소수 조직과 구성원에 의해 운영되는 중소 벤처기업 조직 특성에 맞는 전사적 차원의 운영 몰입과 높은 자긍심에 의한 일치된 비전 공유로 소규모 조직에 적합한 틈새전략으로써 6시그마 운동 전개가 되어야 할 것이다.

Abstract ▼ AI-Helper

This study examined the success factors of six sigma innovation in small- and medium-sized venture companies. The findings are summarized as follows. The importance of 20 items in a total of 4 factors showed that corporate vision was number one in the manager's support, followed by program compositi...

This study examined the success factors of six sigma innovation in small- and medium-sized venture companies. The findings are summarized as follows. The importance of 20 items in a total of 4 factors showed that corporate vision was number one in the manager's support, followed by program composition, passionate support, high performance guarantee, and quality activity continuity. This suggests that all members can operate the program by the structured system with a sense of united goal under the company-offered vision as a community when the goal, idea or vision of six sigma activities are shared to members of the entire organization. In addition, high success can be achieved when supported by company-wide enthusiasm and high compensation for sharers' innovative efforts of six sigma at the same time. Small- and medium-sized venture companies should develop brisk six sigma activities of advanced precision parts in such an environment that the technology competition is becoming increasingly fierce. The six sigma movement should be developed as a niche strategy for small organizations with united vision sharing by company-wide operational commitment and high self-esteem for the organizational characteristics of small- and medium-sized venture companies run by key minority organizations and members.

주제어

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문제 정의

The significance of this study is to look into the key success factors and importance of six sigma innovation activities targeting managers of six sigma innovation in SMEs and venture companies.
This study is intended to analyze how SMEs and venture companies recognize the relative importance of success factors in six sigma innovation activities. To achieve this, the structural drawing of six sigma activities was made as shown in Table 1.

가설 설정

The value calculated the average consistency index of this matrix indicates the permissible limit of consistency. The table 3 shows the random index when n changes from 1 to 10. And the consistency ratio should be performed for all stages of layer. If the consistency ratio is less than 10% according to the empirical rule, it is stated that evaluator's judgment on evaluation items is consistent.
It means consecutive random numbers, which do not have an order or rule of specific arrangement. The reciprocal matrix is created by the random setting of numerical values from 1 to 9. The value calculated the average consistency index of this matrix indicates the permissible limit of consistency. The table 3 shows the random index when n changes from 1 to 10.

제안 방법

Based on the basic data obtained from the previous research and literature analysis, the questionnaire items were developed to extract the success factors of six sigma innovation, and an open questionnaire was composed through expert review[10].
Data collected in this study are processed using Microsoft Excel 2013 and Expert Choice 2000. The consistency ratio(CR) of questionnaire response was set at 0.1 or less, and the priority of the six sigma innovation success factors was drawn by pairwise comparisons between the relative importance values of each hierarchy.
The survey for data collection of this study was conducted from February 21 to February 28, 2018, and the first open questionnaire, the second recognition importance questionnaire and the third priority questionnaire were immediately collected at the site through direct visit.

대상 데이터

In this study, a survey was carried out to managers in SMEs and venture companies, which are currently promoting the six sigma movement, of companies producing machine precision parts in Changwon Industrial Complex, South Gyeongsang Province. After the preliminary review, this researcher collected questionnaires from the site with the help of the local business council secretary through February 21 to February 28, 2018.

성능/효과

The critical factors of quality management by main area showed that quality activity area(.254), process improvement(.246), quality improvement design(.203),continuous improvement management(.167) and equal resource allocation(.129) were ranked first, second, third, fourth and fifth, respectively, which quality activity area was the most important, followed by process improvement. Equal resource allocation was relatively low in the importance ranking.
The general characteristics of those surveyed showed that for industry, 66 persons(66%) in charge of car precision and parts was the highest, followed by 33persons(33%) in charge of manufacturing and 1person(1%) in charge of petrochemistry/iron. For age group, 55 persons(55.

후속연구

Finally, this study has limitations on the generalization of the results in that a survey was carried out to technical development managers of venture companies in specific manufacturing fields, and follow-up studies through nationwide sampling are required in the future.

참고문헌 (11)

D. J. Son, "A Study on the Influence of Promotion Factors for Six Sigma Success on Business Performance: Focusing on the Mediating Effect of Organizational Commitment and Process Innovation", Doctorate Dissertation from Youngnam University Graduate School, 2009.
Y. K. Lee, "The Effects of Six Sigma Success Factors on Innovation and Business Performance : the intervening effect of business innovation capability", Doctorate Dissertation from Hanyang University Graduate School, 2015.
H. K. Park, "A Study on the Effect of the Relationships between the Six Sigma Success Factors and Knowledge Creation on Management Performance", Doctorate Dissertation from Kyoungnam University Graduate School, 2015.
E. J. Umble, M. M. Umble, "Avoiding ERP implementation failure", Industrial Management, vol. 44, no. 1, pp. 25-33, 2002.
S. H. Lee, H. B. Lee, C. S. Park, S. H. Hong, "Improving Construction Operations Through Applications of Six Sigma Management Techniques for Superstore Projects", Journal of construction engineering and project management, vol. 8, no. 4, pp. 185-193, 2007.
J. S. Lee, "A Study on the Selection of Hotel Utilized AHP", Journal of Korea Tourism and Leisure Society, vol. 19, no. 3, pp. 167-183, 2007.
K. T. Jo, S. J. Kim, D. S. Kim, Y. W. Jo, J. I. Lee, "With Major Fields in Rural Development and Resources Priority Setting for Future Core Technologies using the AHP", Korean Society of Rural Planning, vol. 9, no. 3, pp. 41-46, 2003.
H. M. Moon, S. J. Yoo, "A Study on the Risk Factors Determining the Performance of Real Estate Auction-Using an AHP Technique", Korea Research Institute for Human Settlements, vol. 60, pp. 139-156, 2009.
K. Y. Park, "An Application of AHP Methods to Decide Assessment Criteria Priorities for Mega Sports Events", The journal of tourism studies, vol. 19, no. 2, pp. 71-92, 2007.
B. W. Kim, Decision-making hierarchy (AHP) analysis method, Kims Information Strategy Institute, 2015.
K. Y. Kim, K. W. Kang, "Locational Model of Terminal Facilities for Small Shipments Service using Analytic Hierarchy Process in Seoul Metropolitan Area", Journal of Korea Planning Association, vol. 37, no. 3, pp. 65-76, 2002. DOI: https://doi.org/10.5124/jkma.2002.45.1.65

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중소·벤처기업의 6시그마 혁신 성공요인 및 중요도 분석
An Analysis on Success Factors and Importance of Six Sigma Innovation in Small and Medium Venture Companies 원문보기

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중소·벤처기업의 6시그마 혁신 성공요인 및 중요도 분석 An Analysis on Success Factors and Importance of Six Sigma Innovation in Small and Medium Venture Companies 원문보기

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중소·벤처기업의 6시그마 혁신 성공요인 및 중요도 분석
An Analysis on Success Factors and Importance of Six Sigma Innovation in Small and Medium Venture Companies 원문보기

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