최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기한국도서관 정보학회지 = Journal of Korean Library and Information Science Society, v.53 no.3, 2022년, pp.405 - 429
박진희 (전북대학교 문헌정보학과) , 김효숙 (성남시중원도서관)
This study investigated the differences in emotional labor, job satisfaction, and organizational commitment by job type, and the effect of emotional labor on job satisfaction and organizational commitment for public library employees. Using SPSS 27.0, the survey contents were performed frequency ana...
Department of Policy System Research, Institute for Occupational Safety and Health (2021). (2020~2021) Working Environment Survey Results. Ulsan: Institute for Occupational Safety and Health.
Kim, Sujin (2018). The Effect of Emotional Labor Level on the Level of Job Satisfaction and Library Information Service Provision in Public Library Librarians. Master's thesis, Hansung University, Graduate School of Library and Information Science.
Lee, Hyejin (2014). A Study on the Effects of Librarians' Job Satisfaction. Master's thesis, Chung-Ang University, Graduate School of Education, Department of Library and Information Sciences Education.
Min, Sook-hee (2014). The Librarian's Emotional Labor at the University Libraries: Focusing on the Relationship among Supervisor's Emotional Intelligence, Social Support and Library Service Level. Doctoral dissertation, Department of Library and Information Sciences, Sangmyung University.
National Library of Korea (2012). Library User Response Service Manual. Seoul: National Library of Korea.
National Library of Korea (2021). Library User Response Manual (Revised). Seoul: National Library of Korea.
Park, Ji-sun (2019). A Study on the Effects of User-Related Occupational Stress and Emotional Labor on Job Exhaustion in Public Librarian: Focusing on Librarians in Public Libraries in Seoul and Incheon. Master's thesis, Myongji University, Graduate School of Library and Information Science.
Partial Amendments to the Enforcement Decree of the Occupational Safety and Health Act. Presidential Decree No. 32051.
Seoul Metropolitan Government Ordinance on Protection of Rights of Emotional Labor Workers. Article 2. 8244.
Son, Soo-Yeon (2018). A Study on Effects of Public Librarian's Emotional Labor on Job Stress and Job Satisfaction. Master's thesis, Sungkyunkwan University, Graduate School, Department of Library and Information.
Hochschild, A. R. (1983). The Managed Heart: Commercialization of Human Feeling. Berkeley: University of California Press.
Joe, J. (2019). A perspective on emotional in academic libraries. The Journal of Academic Librarianship, 45(1), 66-67.
Julien, H. & Genuis, S. K. (2009). Emotional labour in librarians' instructional work. Journal of Documentation, 65(6), 926-937.
Matteson, M. L. & Miller, S. S. (2013). A study of emotional labor in librarianship. Library & Information Science Research, 35(1), 54-62.
Morris, J. A. & Feldman, D. C. (1996). The dimensions, antecedents and consequences of emotional labor. Academy of Management Review, 21(4), 986-1010.
Shuler, S. & Morgan, N. (2013). Emotional labor in the academic library: when being friendly feels like work. The Reference Librarian. 54(2), 118-133.
*원문 PDF 파일 및 링크정보가 존재하지 않을 경우 KISTI DDS 시스템에서 제공하는 원문복사서비스를 사용할 수 있습니다.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.