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Voice-data telephonic control system 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • H04M-001/64
  • H04M-011/00
출원번호 US-0312792 (1989-02-21)
발명자 / 주소
  • Katz Ronald A. (Los Angeles CA)
출원인 / 주소
  • First Data Resources Inc. (Omaha NE 02)
인용정보 피인용 횟수 : 61  인용 특허 : 0

초록 ▼

In an audio-digital telephone interface system, a control selectively prompts a caller with oral instructions to selectively provide: control signals, digital data signals (numeric) or audio signals. A data cell is loaded in accordance with an operating program of the control and the resulting data

대표청구항 ▼

A voice-data control system for use with a communication facility including remote terminals for individual callers, wherein said remote terminals may comprise a conventional telephone instrument including voice communication means for providing audio response signals and digital input means for pro

이 특허를 인용한 특허 (61)

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  53. Ma, Lizhi; Pederson, Shane P.; Khaemba, Wilson; Wang, Hui; Kurubarahalli, Guru; Ulrich, Gary; Dhir, Nitin; Shkreli, Djovana, System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data.
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  54. Ma, Lizhi; Pederson, Shane P.; Khaemba, Wilson; Wang, Hui; Kurubarahalli, Guru; Ulrich, Gary; Dhir, Nitin; Shkreli, Djovana, System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data.
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  55. Ma, Lizhi; Pederson, Shane P.; Khaemba, Wilson; Wang, Hui; Kurubarahalli, Guru; Ulrich, Gary; Dhir, Nitin; Shkreli, Djovana, System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data.
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  56. Sutcliffe Andrew B. ; Dunn Kevin A., System for matching users based upon responses to sensory stimuli.
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  57. Vacek, Jill M.; Pettay, Mark J.; Rilantono, Hendryanto; Akhwand, Mahmood S., System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction.
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  58. Vacek, Jill M.; Pettay, Mark J.; Rilantono, Hendryanto; Akhwand, Mahmood S., System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction.
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  59. Vacek, Jill M; Pettay, Mark J; Rilantono, Hendryanto; Akhwand, Mahmood S, System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction.
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  60. Wu,Wai; Heller,Toby; Hoffberg,Steven M., Telephony control system with intelligent call routing.
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  61. Wu,Wai; Heller,Toby; Hoffberg,Steven M., Telephony control system with intelligent call routing.
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