초록 ▼

An Intranet/Internet/Web-based data management tool that provides a common GUI enabling the requesting, customizing, scheduling and viewing of various types of priced call detail data reports pertaining to a customer's usage of telecommunications services. The Web-based reporting system tool compris

An Intranet/Internet/Web-based data management tool that provides a common GUI enabling the requesting, customizing, scheduling and viewing of various types of priced call detail data reports pertaining to a customer's usage of telecommunications services. The Web-based reporting system tool comprises a novel Web-based, client-server application integrated with an operational data management/storage infrastructure that enables customers to access their own relevant data information timely, rapidly and accurately through the GUI client interface. The data management system infrastructure is designed to enable the secure initiation, acquisition, and presentation of telecommunications priced call detail data reports to customer workstations implementing a web browser.

대표청구항 ▼

1. A Web/Internet based reporting system for communicating data information from an enterprise intranet database to a client workstation via an integrated interface, said system comprising:client browser application located at said client workstation for enabling interactive Web based communications

1. A Web/Internet based reporting system for communicating data information from an enterprise intranet database to a client workstation via an integrated interface, said system comprising:client browser application located at said client workstation for enabling interactive Web based communications with said reporting system, said client workstation identified with a customer and providing said integrated interface; at least one secure server for managing client sessions over the Internet, said secure server supporting a first secure socket connection over a first firewall enabling encrypted communication between said client browser application and said secure server; report manager server for maintaining an inventory of reporting items associated with a customer and managing the reporting of customer-specific data information in accordance with a customer report request message, said report manager generating a response message including a metadata description of said reporting items included in a report request; dispatch server for communicating with said secure server through a second firewall over a second socket connection, said first secure and second socket connections forming a secure communications link, said dispatch server enabling forwarding of a report request message to said report manager server; and operational data storage device for receiving a metadata description of a requested report from said report manager server and retrieving said customer-specific data from said enterprise intranet database in accordance with said received metadata description; wherein said retrieved data and said metadata description of said reporting items are utilized to generate a completed report for presentation to said customer via said interface.