초록 ▼

A Web-based fault and alarm management tool that enables customers to monitor and analyze the performance of their voice and data network via a graphical user interface is provided. The tool provides customers an Internet/Intranet access to near real-time alarms, events, and performance statistics a

A Web-based fault and alarm management tool that enables customers to monitor and analyze the performance of their voice and data network via a graphical user interface is provided. The tool provides customers an Internet/Intranet access to near real-time alarms, events, and performance statistics and configuration reports corresponding to their switched network, including voice network, broadband, dedicated point-to-point circuits, and signaling services, for enabling customers to make informed network management decisions. A Web-based fault and alarm management infrastructure which enables the secure initiation, acquisition, and presentation of customer reports relating to network management via a Web browser on any computer is also provided.

대표청구항 ▼

1. A Web-based event monitoring system for communicating information relating to voice and data network from an enterprise to a customer at a client workstation, the system comprising:a client browser application located at the client workstation for enabling interactive Web-based communications wit

1. A Web-based event monitoring system for communicating information relating to voice and data network from an enterprise to a customer at a client workstation, the system comprising:a client browser application located at the client workstation for enabling interactive Web-based communications with the event monitoring system and providing an integrated interface to the enterprise; a device for deriving performance alarms based on performance statistics collected on the performance of the voice and data network; a server device for receiving and storing the performance statistics and the derived alarms from the device for deriving; and a presentation device for enabling the customer to define and display reports associated with the derived alarms and the performance statistics at the client workstation, the presentation device further receiving the alarms as they are derived from the server device and presenting the alarms to the customer at the client workstation, wherein the customer is enabled to receive and view the alarms and the performance statistics relating to the voice and data network to which the customer has subscribed, at the client workstation via the integrated interface.