Method and apparatus for performing refueling transactions using customer-issued speech commands
원문보기
IPC분류정보
국가/구분
United States(US) Patent
등록
국제특허분류(IPC7판)
G10L-021/06
G10L-015/04
B65B-003/00
출원번호
US-0379557
(1999-08-23)
발명자
/ 주소
Lad, Dinesh
출원인 / 주소
Tokheim Corporation
대리인 / 주소
Knuth, Randall J.
인용정보
피인용 횟수 :
0인용 특허 :
21
초록▼
A fuel delivery system performs a refueling operation in accordance with voice command signals audibly provided by a customer situated within a vehicle positioned for refueling. The customer generates audio signals representative of refueling transaction information, such as a request to initiate fu
A fuel delivery system performs a refueling operation in accordance with voice command signals audibly provided by a customer situated within a vehicle positioned for refueling. The customer generates audio signals representative of refueling transaction information, such as a request to initiate fuel dispensing activity, data indicative of the fuel type, fuel volume, purchase amount, and form of payment, and a request to terminate the refueling transaction. A microphone detects the customer voice signals and provides audio detection signals representative thereof. A speech recognition device converts the audio detection signals into corresponding fuel dispensing command signals. A controller generates fuel dispensing control signals in accordance with the fuel dispensing command signals and couples these control signals to the fuel dispenser assembly to effect operative control thereof. A speaker unit permits bidirectional audio communications between the customer and an operator messaging facility, which can optionally provide real-time operator voice communications or prerecorded voice messaging instructions.
대표청구항▼
A fuel delivery system performs a refueling operation in accordance with voice command signals audibly provided by a customer situated within a vehicle positioned for refueling. The customer generates audio signals representative of refueling transaction information, such as a request to initiate fu
A fuel delivery system performs a refueling operation in accordance with voice command signals audibly provided by a customer situated within a vehicle positioned for refueling. The customer generates audio signals representative of refueling transaction information, such as a request to initiate fuel dispensing activity, data indicative of the fuel type, fuel volume, purchase amount, and form of payment, and a request to terminate the refueling transaction. A microphone detects the customer voice signals and provides audio detection signals representative thereof. A speech recognition device converts the audio detection signals into corresponding fuel dispensing command signals. A controller generates fuel dispensing control signals in accordance with the fuel dispensing command signals and couples these control signals to the fuel dispenser assembly to effect operative control thereof. A speaker unit permits bidirectional audio communications between the customer and an operator messaging facility, which can optionally provide real-time operator voice communications or prerecorded voice messaging instructions. ond location, said customer account having multiple user IDs to enable activation of multiple levels of access servlets; b. establishing communication from each of said at least one remote equipment at at least one third location to at least one field unit located at at least one third location, each of said at least one field unit having two way communication with said monitoring system; c. activating multiple servlets within said monitoring system by said at least one user, said multiple servlets being a plurality of preprogrammed independent action modules that interface between said at least one user and software in said monitoring system; d. activating a first of said plurality of action modules to logon to said user account; e. activating at least one of said plurality of action modules to communicate with said software to enable a user to perform at least a plurality of the functions of fetching, displaying, defining, redefining and saving data, based upon user access level, f. limiting said user interaction to said plurality of action modules within said monitoring system and precluding user access to said software in said monitoring system. 2. The method of claim 1 wherein said user overrides initially preprogrammed defaults in said monitoring system to define and redefine within said at least one field unit, individual data parameters for said at least one remote equipment comprising the steps of: a. selecting at least one of said plurality of action modules to permit access to said user's account at a level to enable said user to define displayed data from said at least one first location for said at least one remote equipment at said at least one third location; b. selecting at least one of said plurality of action modules to define displayed information for said at least one remote equipment; c. defining data parameters for said at least one remote equipment including report scheduling; d. setting operational data for said field unit, said operational data including minimum and maximum base values for said at least one remote equipment; e. selecting an action that activates at least one of said plurality of action modules to transmit each of said data parameters and said operational data to said monitoring system to be saved in said user' account, f. communicating said data parameters and said operational data to a field unit communicating with said at least one remote equipment; g. storing said operational data and said data parameters at said field unit; h. monitoring within said field unit the current values of said data parameters within each of said at least one remote equipment connected to said field unit; i. comparing said current values with stored base values; j. repeating steps h and i based on a reporting schedule; k. transmitting from said field unit to said monitoring system said current values based upon said report scheduling. 3. The method of claim 2 wherein said operational data includes minimum and maximum base values for said at least one remote equipment. 4. The method of claim 2 wherein said user interactively monitors data for said remote equipment comprising the steps of: b. selecting at least one of said plurality of action modules to permit access to said user's account at a level to enable monitoring said displayed information at said at least one first location for said at least one remote equipment at said at least one third location; c. selecting an action that activates at least one of said plurality of action modules to display current values, data parameters and additional action modules to be activated for a first of said at least one remote equipment; wherein said user monitors said current values through activation of at least one of said plurality of action modules without direct interaction with said software. 5. The method of claim 1 further comprising the step of said field unit transmitting a message to said monitoring system, outside of said re porting schedule, that said current values are outside of base values. 6. The method of claim 5 further comprising the step of said monitoring system notifying a user's notification device upon receipt of said message. 7. The method of claim 1 further comprising the step of selecting at least one of said plurality of action modules to display data on a summary page, said summary page being linked to at least one other of said web pages. 8. The method of claim 7 further comprising the step of selecting at least one of said plurality of action modules to list status data for all remote units on said summary page. 9. The method of claim 1 further comprising the step of selecting at least one of said plurality of action modules to display data parameters on a detailed data page, said detailed data page being linked to at least one other of said web pages. 10. The method of claim 9 further comprising the step of selecting at least one of said plurality of action modules to list predetermined detailed data parameters for one of said at least one remote unit on said detailed data page. 11. The method of claim 1 further comprising the step of selecting at least one of said plurality of action modules to display data on an error page, said error page being linked to at least one other of said web pages. 12. The method of claim 11 further comprising the step of selecting at least one of said plurality of action modules to display said detailed data page lists from each of said at least remote equipment on said detailed data page. 13. The method of claim 1 further comprising the step of selecting at least one of said plurality of action modules to display data on a data configuration page, said data configuration page being linked to at least one of said web pages. 14. The method of claim 13 further comprising the step of selecting at least one of said plurality of action modules to define parameters for each of said remote equipment displayed on said data configuration page. 15. The method of claim 1 further providing the step of said monitoring system contacting each of said field units to transmit updated data received from each remote equipment based on a predetermined schedule. 16. The method of claim 1 further comprising the step of said field unit initiating a configurable, preprogrammed action regarding said at least one remote equipment operation upon receipt of data from said remote equipment outside of said user definable maximums and minimums. 17. The method of claim 1 further comprising the step of activating at least one of said plurality of action modules to access data from said field unit upon demand. 18. The method of claim 1 wherein said monitoring system comprises operating software, said operating software having an application program and a database to perform at least one of the functions of storing, sorting and displaying data and communication capabilities, said communication capabilities being configurable and enabling communication between said at least one user at said at least one first location and said central server and between each of said at least one remote unit at said at least one third location and said central server. 19. The method of claim 1 wherein said at least one remote equipment is a sensor. 20. A method of monitoring of at least one remote equipment using a monitoring system, comprising the steps of: a. establishing, for at least one user at at least one first location, a customer account in said monitoring system located at a second location, said monitoring system having operating software having an application program and a database to perform at least one of the functions of storing, sorting and displaying data and two way, configurable communication capabilities, said customer account having multiple user IDs to enable activation of multiple levels of access servlets; b. establishing communication between said at least one remote equipment located at at least one third location and
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이 특허에 인용된 특허 (21)
Shuler Walter Tuttle ; Long Joseph Daniel ; Myers Howard Marion, Audio and video transmission from a fuel station store to a fuel pump communication unit.
Padula Joseph Anthony (Vancouver CAX) Williams Owen Ricardo (New Westminster CAX) Abraham Mark Frederick (Vancouver CAX) Ramsey ; Jr. William Dale (Kingwood TX), Customer interface for driver.
Russell Donald P. (46109 Forestwood Plymouth MI 48170) Duffy Paul E. (4874 Cole Blvd. Ypsilanti MI 48197), Vehicle accessory control with manual and voice response.
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