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Apparatus and method for music-on-hold delivery on a communication system 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • H04L-012/66
출원번호 US-0152939 (1998-09-14)
발명자 / 주소
  • Shaffer, Shmuel
  • Wrede, Uwe
  • Beyda, William Joseph
출원인 / 주소
  • Siemens Information & Communication Networks, Inc.
인용정보 피인용 횟수 : 37  인용 특허 : 5

초록

A system for enabling music to be provided to callers placed on hold in a LAN network used for voice communications. Bandwidth consumption is minimized by ensuring that music-on-hold is provided in a manner that enables most necessary tasks to be executed by a client instead of a server. In specific

대표청구항

A system for enabling music to be provided to callers placed on hold in a LAN network used for voice communications. Bandwidth consumption is minimized by ensuring that music-on-hold is provided in a manner that enables most necessary tasks to be executed by a client instead of a server. In specific

이 특허에 인용된 특허 (5)

  1. Gennaro Rosario ; Rohatgi Pankaj, How to sign digital streams.
  2. Wanderscheid Tammy M. (Highland Ranch CO) Siebring Martin D. (Aurora CO) Haldeman Kurt P. (Aurora CO), Method and system for delivering an application in an interactive television network.
  3. France Gordon Scott ; Lee Steven S., Method for streaming transmission of compressed music.
  4. Krishnaswamy Sridhar ; Elliott Isaac K. ; Reynolds Tim E. ; Forgy Glen A. ; Solbrig Erin M., Method for video telephony over a hybrid network.
  5. Guy Kenneth R. (Thousand Oaks CA) Kameya Andrew M. (Agoura Hills CA) Wildfeuer Herbert M. (Simi Valley CA), System for transmitting and receiving aural information and modulated data.

이 특허를 인용한 특허 (37)

  1. Hoffberg, Steven M.; Hoffberg-Borghesani, Linda I., Adaptive pattern recognition based controller apparatus and method and human-interface therefore.
  2. Agapi, Ciprian; Creamer, Thomas E.; Lewis, James R.; Michelini, Vanessa V.; Sadowski, Wallace J.; Strohofer, Clifford J., Adjusting music length to expected waiting time while caller is on hold.
  3. Horio, Kenichi; Matsui, Kazuki; Murakami, Masahiko, Call control device, relay device, call control method, and storage medium.
  4. Freeman,Michael J.; Ullman,Craig, Digital interactive system for providing full interactivity with live programming events.
  5. Freeman,Michael J.; Ullman,Craig, Digital interactive system for providing full interactivity with live programming events.
  6. Perry, David; Gault, Andrew Buchanan; Pereira, Rui Filipe Andrade, Dual-mode program execution.
  7. Perry, David; Gault, Andrew Buchanan; Pereira, Rui Filipe Andrade, Dual-mode program execution.
  8. Sankaranaraynan, Pallavur; Paczkowski, Lyle Walter; Isaacson, Sean Alan, Enhanced call on-hold services.
  9. Ullman,Craig; Hidary,Jack D.; Spivack,Nova T., Enhanced video programming system and method for incorporating and displaying retrieved integrated Internet information segments.
  10. Ullman,Craig; Hidary,Jack D.; Spivack,Nova T., Enhanced video programming system and method for incorporating and displaying retrieved integrated Internet information segments.
  11. Harrington,Jeffrey M., Enhanced video programming system and method utilizing a web page staging area.
  12. Ullman, Craig; Harrington, Jeffrey M.; Abato, Michael R.; Duda, Carl R., Enhanced video programming system and method utilizing user-profile information.
  13. Ullman, Craig; Harrington, Jeffrey M.; Abato, Michael R.; Duda, Carl R., Enhanced video programming system and method utilizing user-profile information.
  14. Ullman, Craig; Harrington, Jeffrey M.; Abato, Michael R.; Duda, Carl R., Enhanced video programming system and method utilizing user-profile information.
  15. Hoffberg, Steven M.; Hoffberg-Borghesani, Linda I., Internet appliance system and method.
  16. Hoffberg, Steven; Hoffberg-Borghesani, Linda, Media recording device with packet data interface.
  17. Ely, Michael; Sipsey, Timothy P.; Adams, Calvin D.; Opiela, Robert, Method and apparatus for a business contact center.
  18. Saulsbury, Ashley N., Method and system for integrating telephone voice communications into a client-server architecture.
  19. Xu, Ruijun, Method, device, and system for telephone interaction.
  20. O'Sullivan,Marcus; Frawley,Michael, Network spanning heterogeneous call center and method of operation.
  21. Shelton, Charles Michael; Wilder, Mark A., On-hold message updating system and method.
  22. Nobili,Johanna; Nobili,Olivier; Ross,Keith; Van Haetsdaele,Bruno, Process of communication between an applet and a local Agent using a Socket communication channel.
  23. Johnston, Alan Bernard, Providing content delivery during a call hold condition.
  24. Johnston,Alan Bernard, Providing content delivery during a call hold condition.
  25. McCormack, Tony; Smyth, Joseph, Provision of media content to telephony callers on-hold.
  26. Alshinnawi, Shareef F.; Cudak, Gary D.; Suffern, Edward S.; Weber, John M., Reduction of on-hold call bandwidth consumption.
  27. Bradley, Bruce; Knee, Robert, Streaming and downloading of content.
  28. Bradley, Bruce; Knee, Robert, Streaming and downloading of content.
  29. McDowall, Ian E.; Bolas, Mark T., System and method for limiting dead air time in internet streaming media delivery.
  30. Reynolds, Steve; Lemmons, Tom; Zenoni, Ian; Hassell, Joel; Huber, Tom, System and method for local meta data insertion.
  31. Logan, Jonathan; Frerichs, David; Mason, James Eric, System and method for minimizing perceived dead air time in internet streaming media delivery.
  32. Sarkar,Shantanu; Ramalingam,Thiyagesan; Shaffer,Shmuel, System and method for music-on-hold in a voice over internet protocol (VoIP) environment.
  33. Shaffer,Shmuel; Sarkar,Shantanu; Ramalingam,Thiyagesan, System and method for providing on-hold content in a voice over internet protocol (VoIP) environment.
  34. Cristofalo,Michael, System and method for providing targeted programming outside of the home.
  35. Hirni, James; Ely, Michael; Cottle, Bruce; Gindel, Christopher; D'Angelo, Robert, Telephony system for conducting multimedia telephonic conferences over a packet-based network.
  36. Onoda, Senichi; Yamamoto, Masaya; Nakano, Toshihisa; Murase, Kaoru; Kozuka, Masayuki; Yamanishi, Takashi; Osawa, Yoshitomo; Oishi, Tateo; Yonemitsu, Jun; Muramatsu, Katsumi, Verification method, information processing device, recording medium, verification system, certification program, and verification program.
  37. Nagata, Minehisa; Onoda, Senichi; Nakano, Toshihisa; Yamamoto, Masaya; Murase, Kaoru; Kozuka, Masayuki; Oishi, Tateo; Takashima, Yoshikazu; Yamanishi, Takashi; Osawa, Yoshitomo; Yonemitsu, Jun; Muramatsu, Katsumi, Verification method, verification program, recording medium, information processor, and integrated circuit.
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