초록 ▼

Techniques to make e-mail correspondent-centric rather than message-centric, and reduce junk e-mail. Tabulates, maintains, and updates useful information about the user's chosen correspondents, and the history and status of each correspondence series. Filters incoming messages from an unrecognized s

Techniques to make e-mail correspondent-centric rather than message-centric, and reduce junk e-mail. Tabulates, maintains, and updates useful information about the user's chosen correspondents, and the history and status of each correspondence series. Filters incoming messages from an unrecognized sender, asking user whether to add sender to correspondent list, and if so prompts user for needed information. Eliminates the need to search for e-mail addresses. Facilitates viewing sequential messages to and from a correspondent. Provides an effective tool to eliminate junk-mail by making it simpler and more practical to screen messages or change one's e-mail address. When user changes his e-mail address, automates notification of user's chosen correspondents, and in some cases can automatically update such correspondents' e-mail address lists. Eliminates need to manually create and maintain mailboxes or folders. Allows automated organization of e-mail by correspondent. Is easier to learn and use than previous forms of e-mail.

대표청구항 ▼

Techniques to make e-mail correspondent-centric rather than message-centric, and reduce junk e-mail. Tabulates, maintains, and updates useful information about the user's chosen correspondents, and the history and status of each correspondence series. Filters incoming messages from an unrecognized s

Techniques to make e-mail correspondent-centric rather than message-centric, and reduce junk e-mail. Tabulates, maintains, and updates useful information about the user's chosen correspondents, and the history and status of each correspondence series. Filters incoming messages from an unrecognized sender, asking user whether to add sender to correspondent list, and if so prompts user for needed information. Eliminates the need to search for e-mail addresses. Facilitates viewing sequential messages to and from a correspondent. Provides an effective tool to eliminate junk-mail by making it simpler and more practical to screen messages or change one's e-mail address. When user changes his e-mail address, automates notification of user's chosen correspondents, and in some cases can automatically update such correspondents' e-mail address lists. Eliminates need to manually create and maintain mailboxes or folders. Allows automated organization of e-mail by correspondent. Is easier to learn and use than previous forms of e-mail. Grouplens: applying collaborative filtering to usenet news", Mar. 1997, Communication of the ACM, vol. 40, No. 3 pp. 77-87.* "Get computer help from our experts now", Tech24 web pages and FAQ, Tech24, Inc, www.tech24inc.com, 1998, 6 page.* "End-to-End Solution", systemWizard, 1998, systemSoft.com, 9 pages.* Whitehead, "Auto-FAQ: an experiment i cyberspace leveraging", 1994, 15 pages.* The year's ten best web support sites, 1998, the Association of support professionals, 10 pages.* Replicase, Inc., Self-Healing System 1.0, 1998, pp. 1-10. Full Circle Software, Inc., Talkback Whitepaper, Jul. 1998, pp. 1-7. Cybermedia, First Aid, Oct. 1998, pp. 1-6. Aveo, The Attune System, Oct. 1998, pp. 1-6. SystemWizard� --The End-To-End Solution, Website dated Oct. 2, 1998, 10 pages.