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Automatic fault management system utilizing electronic service requests 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-011/00
출원번호 US-0658959 (2000-09-11)
발명자 / 주소
  • Lu, Scott
  • England, Trent Lee
  • Cheng, Phen
  • Lee, Bong Jae
  • Jaing, Kathy Yishin
출원인 / 주소
  • Unisys Corporation
대리인 / 주소
    Kozak, Alfred W.Starr, Mark T.Rode, Lise A.
인용정보 피인용 횟수 : 26  인용 특허 : 18

초록 ▼

An automatic fault management system can monitor multiple platforms in a digital network to sense software and hardware malfunctions. An Event Log stores the details of each malfunction and enables an electronic service requester generator to develop formatted packets of information for transmittal

대표청구항 ▼

An automatic fault management system can monitor multiple platforms in a digital network to sense software and hardware malfunctions. An Event Log stores the details of each malfunction and enables an electronic service requester generator to develop formatted packets of information for transmittal

이 특허에 인용된 특허 (18)

  1. Klassen Steven R. ; Ghosh Atish ; Magnusson Hans L., Apparatus and method for monitoring the performance of a microprocessor.
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  2. Steven R. Klassen ; Atish Ghosh ; Hans L. Magnusson, Apparatus and method for monitoring the performance of a microprocessor.
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  3. Furtman Eugene L. (McLean VA) Ross Charles B. (McLean VA) Ashby Richard D. (McLean VA) Berliner Steven D. (Sunnyvale CA), Computer monitoring system.
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  4. Shigematsu Mari (Hitachi JPX) Nakahashi Teruyasu (Hitachi JPX) Sato Hideki (Katsuta JPX) Sannomiya Keiichi (Hitachi JPX) Kobayashi Kouji (Hitachiota JPX) Nakao Kazuma (Ibaraki JPX) Fujimoto Hajime (H, Computer system and monitoring method.
    상세보기
  5. Bisdikian Chatschik ; Maruyama Kiyoshi, End-user oriented performance monitoring system for interactive end-to-end data communications.
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  6. Brownmiller Curtis ; Bencheck Michael ; Tran Minh T. ; Branton Robert ; DeMoss Mark ; Landon Steve, Enhanced problem alert signals.
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  7. Manghirmalani Ravi ; Garg Atul R. ; Dere Judy Y. ; Do Minh A. ; Leong Leon Y. K., Method and apparatus for determining the health of a network.
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  8. Neufeld E. David ; Cartes Andrew C. ; Potter Mark R., Method and apparatus for monitoring components of a computer system.
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  9. Dewitt Jimmie E. (Georgetown TX) Holck Timothy M. (Austin TX) Summers James H. (Round Rock TX) Emrick Samuel L. (Austin TX), Method and apparatus for monitoring data processing system resources in real-time.
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  10. Taylor Steven C., Network controller with reconfigurable program logic circuits capable of performing both channel sevice and testing func.
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  11. Barrett Lorraine F. ; Russell William C., Outputting a network device log file.
    상세보기
  12. Wiedenman Gregory B. (Woodbury MN) DeGarmo Randy L. (Oakdale MN), Performance monitor for digital computer system.
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  13. Opoczynski Adam (Eden Prairie MN), Point-to-multipoint performance monitoring and failure isolation system.
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  14. VanHuben Gary Alan ; Ford ; III Carl B., Programmable hardware event monitoring method.
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  15. Chen James Newman (Austin TX) Ross Joseph Clinton (Georgetown TX), System and method for maintaining performance data in a data processing system.
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  16. Cassidy James ; Harris Edward D. ; Kirkpatrick Gilbert M. ; Owings Michael K., System and method for monitoring domain controllers.
    상세보기
  17. Brownmiller Curtis (Richardson TX) Bencheck Mike (Garland TX) Tran Minh (Plano TX) Branton Robert (Farmers Branch TX) DeMoss Mark (The Colony TX) Landon Steve (Richardson TX), System and method for reported trouble isolation.
    상세보기
  18. Robert C. Zak ; Hien H. Nguyen ; Monica C. Wong-Chan, System and method to perform histogrammic counting for performance evaluation.
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  1. Katayama,Kojiro; Kawashima,Makoto; Hirose,Junichi; Omori,Kazushi; Hara,Hiroyuki; Nakamura,Shinichi, Apparatus for managing a device, program for managing a device, storage medium on which a program for managing a device is stored, and method of managing a device.
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  2. Klinkner,Steven R.; Perry,Jay B.; Lancaster, Jr.,Larry R.; Schoenthal,Scott A., Automatic error and corrective action reporting system for a network storage appliance.
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  3. Whittaker,Bruce Ernest; Watson,Leland Elvis; Brock,Scott Lane; Truong,Stephanie Ninh, Displaying abnormal and error conditions in system state analysis.
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  4. Erdtmann, Uwe; Schneider, Thomas; Downham, Lee; Kloeffer, Michael; Krimmel, Stefan; Bai, Xue; Wang, Chongyao, Health check monitoring process.
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  5. Togawa, Ryosuke, Log analysis system, fault cause analysis system, log analysis method, and recording medium which stores program.
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  6. Carter, Stephen; Griffin, Gearoid T.; MacSweeney, Killian, Managing logs of storage systems.
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  7. Moon,Billy G.; Molteni,Marco; Schnell,Mark, Method and system for generating a console log.
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  8. Alipui, Gilbert; Britz-Artzi, Hagit; Sharp, Timothy, Method and system for handling errors in a data storage environment.
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  9. Shaw,Jeff Alton, Method and system for verifying information handling system hardware component failure diagnosis.
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  10. Keller, Gerhard, Method for providing diagnostic messages.
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  11. Whittaker, Bruce Ernest; Watson, Leland Elvis, Recording relevant information in a GUI window of a panel dump browser tool.
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  12. Awaji,Tetsuhiko, Rendering calculation processing status monitoring program, and storage medium, apparatus, and method therefor.
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  13. Windl,Helmut, Software tool for monitoring faults in an automation device.
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  14. Beish, Phillip; Eagan, Shaun; Levenkov, Alexei, Suppressing repeated events and storing diagnostic information.
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  15. Jiang,Guofei; Chen,Haifeng; Ungureanu,Cristian; Yoshihira,Kenji, System and method for detecting faults in a system.
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  16. McKenzie, William F.; Revels, Kelly A., System and method for determining and presenting network problems.
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  17. T, Ravi Kumar; Banerjee, Goutam; Pai, Ramesh Brahmavar, System and method for maintaining the health of a control system.
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  18. Miller,Jennifer J.; Lenart,Alex, System and method of automatic parameter collection and problem solution generation for computer storage devices.
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  19. Venditti, Paul; Brahmavar, Ramesh Pai; Srivastava, Ayush; Skalyo, Michael Scott; McCarthy, Kevin Thomas, Systems and methods for control reliability operations.
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  20. McCarthy, Kevin Thomas; Brahmavar, Ramesh Pai; Venditti, Paul; Banerjee, Goutam, Systems and methods for control reliability operations using TMR.
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  21. McCarthy, Kevin Thomas; Srivastava, Ayush; Venditti, Paul; Marathe, Parag Arvind; Schweitzer, Paul Thomas, Systems and methods for performing redundancy tests on turbine controls.
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  22. Loganathan, Karthikeyan; Srivastava, Ayush; Venditti, Paul; Brahmavar, Ramesh Pai; Banerjee, Goutam; McCarthy, Kevin Thomas, Systems and methods for rule-based control system reliability.
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  23. Cummins, Charles; Maffeo, Gerald F.; Wong, Lyon K. F.; Fink, Reiner, User interface panel for hung applications.
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  24. Attinella, John Michael; Cravens, Larry J.; Denney, Michael James; Grazier, Edwin C.; Kurtz, Jay Paul; Legler, David Ferguson, Virtual flight recorder hosted by system tracing facility.
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  25. Kearns, James A.; Masters, Chad Allen; Wolf, Randolph John; Brandon, Michael J.; Branders, Marc; Padla, Andy D., Virtual service mode methods for network remote monitoring and managing system.
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  26. Cummins, Charles; Maffeo, Gerald F.; Wong, Lyon K. F.; Fink, Reiner, Visual indication for hung applications.
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