초록 ▼

Computerized method and system for identifying repeatedly malfunctioning equipment and root causes therefor are provided. The method allows to provide a database comprising detailed equipment data including data indicative of historical equipment malfunctions in a plurality of pieces of equipment. T

Computerized method and system for identifying repeatedly malfunctioning equipment and root causes therefor are provided. The method allows to provide a database comprising detailed equipment data including data indicative of historical equipment malfunctions in a plurality of pieces of equipment. The equipment data includes a unique equipment identifier for uniquely relating each malfunction to respective equipment. The method further allows to analyze the data base for a selected time window to review equipment malfunctions logged in the database and resulting in servicing activities over that time window. An equipment malfunction threshold for the number of malfunctions occurring during a predetermined period of time is established. The database is configured to automatically issue a report identifying any respective equipment as a repeatedly-malfunctioning-equipment whenever the number of equipment malfunctions resulting in servicing activities over that time window exceeds the equipment malfunction threshold. An input/output device is provided to communicate with said database to receive the report from the database. A work order for the repeatedly-malfunctioning-equipment is instantiated, wherein the order is configured to remain open at least until service personnel logs comment data into the work order indicative of possible root causes for the repeatedly malfunctioning equipment.

대표청구항 ▼

Computerized method and system for identifying repeatedly malfunctioning equipment and root causes therefor are provided. The method allows to provide a database comprising detailed equipment data including data indicative of historical equipment malfunctions in a plurality of pieces of equipment. T

Computerized method and system for identifying repeatedly malfunctioning equipment and root causes therefor are provided. The method allows to provide a database comprising detailed equipment data including data indicative of historical equipment malfunctions in a plurality of pieces of equipment. The equipment data includes a unique equipment identifier for uniquely relating each malfunction to respective equipment. The method further allows to analyze the data base for a selected time window to review equipment malfunctions logged in the database and resulting in servicing activities over that time window. An equipment malfunction threshold for the number of malfunctions occurring during a predetermined period of time is established. The database is configured to automatically issue a report identifying any respective equipment as a repeatedly-malfunctioning-equipment whenever the number of equipment malfunctions resulting in servicing activities over that time window exceeds the equipment malfunction threshold. An input/output device is provided to communicate with said database to receive the report from the database. A work order for the repeatedly-malfunctioning-equipment is instantiated, wherein the order is configured to remain open at least until service personnel logs comment data into the work order indicative of possible root causes for the repeatedly malfunctioning equipment. nostic system as in claim 7, wherein said operational data comprises a speed of the personal watercraft. 9. A diagnostic system for aiding a technician or engineer in diagnosing an engine malfunction in a motor that comprises and engine and is associated with a watercraft, the diagnostic system comprising: an electronic control unit operatively coupled to a data storage device and to one or more engine sensors, the electronic control unit configured to collect operational data from the one or more engine sensors and to store the collected operational data in said data storage device; a computer with a computer processor operatively coupled to a memory, an interface device and a display monitor, said computer comprising a computer program stored in the memory and configured to retrieve operational data from the data storage device, the computer program further configured to display the operational data collected from the engine sensors, and wherein the computer program is configured display at least some of the operational data in a graphical format. 10. A diagnostic system for aiding a technician or engineer in diagnosing an engine malfunction in a motor that comprises and engine and is associated with a watercraft, the diagnostic system comprising: an electronic control unit operatively coupled to a data storage device and to one or more engine sensors, the electronic control unit configured to collect operational data from the one or more engine sensors and to store the collected operational data in said data storage device; a computer with a computer processor operatively coupled to a memory, an interface device and a display monitor, said computer comprising a computer program stored in the memory and configured to retrieve operational data from the data storage device, the computer program further configured to display the operational data collected from the engine sensors, and wherein the computer program is configured display at least some of the operational data in a tabular format. 11. A diagnostic system for aiding a technician or engineer in diagnosing an engine malfunction in a motor that comprises and engine and is associated with a watercraft, the diagnostic system comprising: an electronic control unit operatively coupled to a data storage device and to one or more engine sensors, the electronic control unit configured to collect operational data from the one or more engine sensors and to store the collected operational data in said data storage device; a computer with a computer processor operatively coupled to a memory, an interface device and a display monitor, said computer comprising a computer program stored in the memory and configured to retrieve operational data from the data storage device, the computer program further configured to display the operational data collected from the engine sensors, and wherein electronic control unit is configured to collect operational data from the one or more engine sensors at intervals. 12. A diagnostic system as in claim 11, wherein said electronic control unit is configured to store said operational data from a time period comprising a set of most recent intervals in said data storage device. 13. A diagnostic system as in claim 12, further comprising a record stop switch that is operatively connected to said electronic control unit, the electronic control unit configured to stop collecting operational storage data when the record stop switch is activated and to store operational data from the time period in a non-volatile memory device. 14. A diagnostic system as in claim 12, wherein the electronic control unit is further configured to sense a failure and to stop collecting operational storage data when said failure is detected to store operational data from the time period in a non-volatile memory device. 15. A diagnostic system for aiding a technician or engineer in diagnosing an engine malfunction in a motor that comprises and engine and is a