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System and method for accessing voice mail from a remote server 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • H04M-001/64
출원번호 US-0047722 (1998-03-25)
발명자 / 주소
  • Kambhatla, Nandakishore
  • Touma, Maroun
  • Wolf, Catherine Gody
  • Zadrozny, Wlodek Wlodzimierz
출원인 / 주소
  • International Business Machines Corporation
대리인 / 주소
    Percello, Esq., Louis J.
인용정보 피인용 횟수 : 76  인용 특허 : 16

초록 ▼

The invention is directed towards an automated system for extracting voice messages from a voice mail system and for providing unified access to voice mail and electronic mail or voice mail and the internet. For a given user, a voice mail remote access server connects to the user's voice mail system

대표청구항 ▼

The invention is directed towards an automated system for extracting voice messages from a voice mail system and for providing unified access to voice mail and electronic mail or voice mail and the internet. For a given user, a voice mail remote access server connects to the user's voice mail system

이 특허에 인용된 특허 (16)

  1. Logan James ; Goessling Daniel F. ; Call Charles G., Audio message exchange system.
    상세보기
  2. Astarabadi Shaun, Automated retrieval of voice mail using speech recognition.
    상세보기
  3. Wise Laird H. ; Mavrotheris Efstathios ; Curry James E., Computer network audio access and conversion system.
    상세보기
  4. Dugan Andrew J. ; Wise Robert M. ; Ha Lam V. ; McHugh M. Kevin, Integrated voicemail and faxmail platform for a communications system.
    상세보기
  5. Bobo ; II Charles R. (569 Elmwood Dr. NE. Atlanta GA 30306), Message storage and delivery system.
    상세보기
  6. Dekelbaum George J. ; Fischer Philip J. ; Judice Charles N. ; Backus Richard G. ; Flaherty Stephen J., Method and apparatus for establishing communications with a remote node on a switched network based on hypertext dialing.
    상세보기
  7. Kuthyar Ashok K. ; Markowitz Robert Edward ; Nurenberg Steven Howard ; O'Neil Joseph Thomas ; Perea Carlos Alberto ; Rosen Kenneth H., Multimedia messaging using the internet.
    상세보기
  8. Miner Richard A. (Cambridge MA) Warner William J. (Weston MA) Lovell Anthony M. (Somerville MA) Shienbrood Eric R. (Concord MA) Gabryelski Keith (Cambridge MA) Arnold Kenneth C. R. C. (Lexington MA) , Network based knowledgeable assistant.
    상세보기
  9. Pepe David Matthew ; Blitzer Lisa B. ; Brockman James Joseph ; Cruz William ; Hakim Dwight Omar ; Kramer Michael ; Petr Dawn Diane ; Ramaroson Josefa ; Ramirez Gerardo ; Wang Yang-Wei ; White Robert , Personal communications internetworking.
    상세보기
  10. Polcyn Michael J., System and method for providing an adaptive dialog function choice model for various communication devices.
    상세보기
  11. Picard Donald F. ; Root Thomas Lyman ; Schlueter Jeffrey John ; Weare Gerald William, System for accessing multimedia mailboxes and messages over the internet and via telephone.
    상세보기
  12. Bateman Thomas Howard,CAX ; Kierstead Bruce Edward,CAX ; Noble William Alexander,CAX ; Curry Timothy Lee,CAX ; Lockett John Alan,CAX ; Mersereau Laurie Edward,CAX ; Ouellette Robert James,CAX, System for coordinating communications via customer contact channel changing system using call centre for setting up the.
    상세보기
  13. Gordon Alastair T. (Toronto CAX), Unified messaging system and method.
    상세보기
  14. Cliff Didcock GB, Unified messaging system and method providing cached message streams.
    상세보기
  15. Porter Lawrence Leon,GBX, Voice processing system.
    상세보기
  16. Porter Lawrence Leon,GBX, World wide web voice mail system.
    상세보기

이 특허를 인용한 특허 (76)

  1. Arnoff,Mary S.; Malik,Dale W., Accessing messages stored in one communication system by another communication system.
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  2. Cleron,Michael A.; Lovstrand,Lennart; Yaksick,Jeffrey D; Callahan,Sean M.; Krueger,Mark N., Browser-based email system with user interface for audio/video capture.
    상세보기
  3. Putman, Janis Rae; Nguyen, Mai-Huong; Hanson, Thomas C.; Srinivasan, Suchitra, Communication application server for converged communication services.
    상세보기
  4. Odinak, Gilad, Computer-implemented system and method for automating call center phone calls.
    상세보기
  5. Odinak, Gilad; Sutherland, Alastair, Computer-implemented system and method for facilitating agent-customer calls.
    상세보기
  6. Odinak, Gilad; Sutherland, Alastair, Computer-implemented system and method for processing user communications.
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  7. White, Russell W.; Imes, Kevin R., Content delivery system and method.
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  8. Cao, Qinghong; Jin, Liang; Luo, Wenzhe; Wu, Jian; Ma, Zhigang, Cordless telephone with MP3 player capability.
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  9. Cao, Qinghong; Jin, Liang; Luo, Wenzhe; Wu, Jian; Ma, Zhigang, Cordless telephone with digital audio player capability.
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  10. Hager, Paul M., Correcting transcribed audio files with an email-client interface.
    상세보기
  11. Nielsen, Jacob V., Efficient message switching in a switching apparatus.
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  12. Miloslavsky, Alec, Implementation of call-center outbound dialing capability at a telephony network level.
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  13. Petty,Douglas T.; Petras,Michael W.; Boland,James J.; Dunlap,David P., Internet call waiting with voicemail system that provides monitoring during recording.
    상세보기
  14. Green,Merle Leland; Kraft,Theodore Edward; Patterson,Alton David; Roberson,David Alan; Sand,Paul Raymond, Mailbox profile portion copying among voicemail system components of networks.
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  15. Quinton,Mary Michelle, Manipulating a telephony media stream.
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  16. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  17. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  22. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  23. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  24. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  25. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  26. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  27. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  28. Mikkelsen, John; Freidson, Robert, Media delivery platform.
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  29. Deryugin, Vladimir N.; Giacomini, Patrick; Makagon, Petr; Ryabchun, Andriy; Anisimov, Nikolay, Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center.
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  30. Deryugin, Vladimir Neil; Giacomini, Patrick; Makagon, Petr; Ryabchun, Andriy; Anisimov, Nikolay, Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center.
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  31. Deryugin, Vladimir; Giacomini, Patrick; Makagon, Petr; Ryabchun, Andriy; Anisimov, Nikolay, Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center.
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  32. Morris,Robert P., Method and system for associating related messages of different types.
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  33. Skladman, Julia; Thornberry, Jr., Robert J.; Chatterley, Bruce A.; Ng, Alexander Siu-Kay; Peterson, Bruce L., Method and system for interfacing systems unified messaging with legacy systems located behind corporate firewalls.
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  34. Donovan,Steven R.; Cannon,Matthew; Hearty,John, Method and system for releasing a voice response unit from a protocol session.
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  35. White, Russell W.; Imes, Kevin R., Method for managing media.
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  36. Hager, Paul M., Methods and systems for correcting transcribed audio files.
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  37. Hager, Paul M., Methods and systems for correcting transcribed audio files.
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  38. Hager, Paul M., Methods and systems for correcting transcribed audio files.
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  39. White, Russell W.; Imes, Kevin R., Providing broadcast content.
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  40. Newman, Craig E.; Munzing, Carolyn, Release link trunking for IP telephony.
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  41. Newman,Craig E.; Munzing,Carolyn, Release link trunking for IP telephony.
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  45. Odinak, Gilad; Sutherland, Alastair, System and method for automated call center operation facilitating agent-caller communication.
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