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Method and system of remote diagnostic, control and information collection using a dynamic linked library 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-009/00
출원번호 US-0440693 (1999-11-16)
발명자 / 주소
  • Fong, Avery
  • Motoyama, Tetsuro
  • Lyapustina, Yevgeniya
출원인 / 주소
  • Ricoh Company, Ltd.
대리인 / 주소
    Oblon, Spivak, McClelland, Maier &
인용정보 피인용 횟수 : 79  인용 특허 : 21

초록

A system for monitoring a user's usage of a target application on an application unit. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The application unit includes a user interface with a plurality

대표청구항

1. A system comprising:an interface of an application unit, including a plurality of operations to be selected by a user; a target application implemented as a computer code device configured to control the interface of the application unit; a monitoring unit configured to monitor data from the targ

이 특허에 인용된 특허 (21)

  1. Coffey Steven R. (East Hampton NY) Pinsley David B. (Great Neck NY) Poloniewicz Karen A. (East Setauket NY), Computer use meter and analyzer.
  2. Frantz Robert H., E-mail system and interface for equipment monitoring and control.
  3. Hensley Billy W. (5513 Lake Hubbard Pkwy. Garland TX 75043) Hammontree Monty L. (2525 Preston Rd. ; #2213 Plano (Collin County) TX 75093) Hendrickson Jeffrey J. (2909 Oak Ridge Dr. Hurst (Tarrant Cou, Filtering event capture data for computer software evaluation.
  4. Krymsky Mark D., Filtering system for cleaning air.
  5. Barry, B. Reilly; Chodoronek, Mark A.; DeRose, Eric; Gonzales, Mark N.; James, Angela R.; Levy, Lynne; Tusa, Michael, Integrated customer interface for web based data management.
  6. Lin Ken K ; Lees Michael S. ; Hegfield Gordon E. ; Ernst Bruce G., Message tracking system.
  7. Motoyama Tetsuro, Method and apparatus for controlling and communicating with business office devices.
  8. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  9. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  10. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  11. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  12. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  13. Fong Avery ; Motoyama Tetsuro ; Bhatnagar Anurag, Method and apparatus for providing a graphical user interface for creating and editing a mapping of a first structural description to a second structural description.
  14. Lin Chihuan Michael ; Tan Lani Jean, Method and apparatus for tracking program usage in a computer system.
  15. Motoyama Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  16. Motoyama Tetsuro, Method and system for diagnosis and control of machines using connectionless modes of communication.
  17. Motoyama Tetsuro, Method and system for translating documents using different translation resources for different portions of the documents.
  18. Motoyama Tetsuro, Method and system to diagnos a business office device based on operating parameters set by a user.
  19. Motoyama Tetsuro ; Fong Avery ; Bhatnagar Anurag, Object-oriented system and computer program product for mapping structured information to different structured information.
  20. Othmer Konstantin ; Derossi Chris, System and method for remotely monitoring a plurality of computer-based systems.
  21. Motoyama Tetsuro, System for determining whether connection or connectionless modes of communication should be used to transmit informatio.

이 특허를 인용한 특허 (79)

  1. Motoyama, Tetsuro; Fong, Avery; Lyapustina, Yevgeniya, Application unit monitoring and reporting system and method.
  2. Green,Doron, Computerized system and method for web enabling and/or web management of embedded applications.
  3. Ladd, Patrick; Sarosi, George W., Media extension apparatus and methods for use in an information network.
  4. Motoyama, Tetsuro; Fong, Avery, Method and apparatus utilizing protocol hierarchy to configure or monitor an interface device.
  5. Motoyama, Tetsuro, Method and system for communicating with a device attached to a computer using electronic mail messages.
  6. Motoyama, Tetsuro; Fong, Avery, Method and system for diagnosing, collecting information and servicing a remote system.
  7. Motoyama,Tetsuro; Fong,Avery, Method and system for diagnosing, collecting information and servicing a remote system.
  8. Motoyama,Tetsuro; Fong,Avery, Method and system for diagnosing, collecting information and servicing a remote system.
  9. Motoyama,Tetsuro, Method and system for diagnosis and control of machines using connectionless modes having delivery monitoring and an alternate communication mode.
  10. Motoyama,Tetsuro, Method and system for diagnosis and control of machines using connectionless modes having delivery monitoring and an alternate communication mode.
  11. Motoyama,Tetsuro; Fong,Avery, Method and system of remote diagnostic control and information collection using a dynamic linked library of multiple formats and multiple protocols.
  12. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library for multiple formats and multiple protocols with sharing the resource.
  13. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  14. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  15. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  16. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with delegating protocol processor.
  17. Motoyama,Tetsuro; Fong,Avery, Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with verification of formats and protocols.
  18. Motoyama,Tetsuro; Fong,Avery, Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with verification of formats and protocols.
  19. Motoyama, Tetsuro; Fong, Avery, Method and system of remote monitoring and support of devices, including handling email messages having message types specified within the e-mail message.
  20. Wright, Gregory, Method and system of remote monitoring of image forming apparatus.
  21. Chessell, Amanda Elizabeth; Charters, Graham Castree; Stretton, Pete, Method, apparatus and software for managing the generation of process events by a software process.
  22. Osminer, Matt; Gazdzinski, Robert F., Methods and apparatus for analyzing software interface usage.
  23. Osminer, Matt; Gazdzinski, Robert F., Methods and apparatus for analyzing software interface usage.
  24. Ladd, Patrick; Sarosi, George, Methods and apparatus for event logging in an information network.
  25. Ladd, Patrick; Sarosi, George W., Methods and apparatus for hardware registration in a network device.
  26. Reddy, Amarender Reddy Kethi; Yamamura, Shinichi, Methods and systems for accessing remote, descriptor-related data at an imaging device.
  27. Lum, Joey P.; Nguyen, Uoc H.; Plewnia, Boguslaw Ludwik; Sojian, Lena, Methods and systems for administering imaging device notification access control.
  28. Zhang, Hanzhong; Lovat, David J., Methods and systems for authorizing imaging device concurrent account use.
  29. Lovat, David J.; Zhang, Hanzhong, Methods and systems for configuration-based imaging device accounting.
  30. Borchers, Gregory Eugene; Mathieson, Rono James, Methods and systems for disassembly and reassembly of examination documents.
  31. Lovat, David J.; Zhang, Hanzhong, Methods and systems for displaying content on an imaging device.
  32. Yamamura, Shinichi; Lum, Joey P.; Stevens, Mark Liu, Methods and systems for distributing localized display elements to an imaging device.
  33. Zhang, Hanzhong; Lovat, David J., Methods and systems for imaging device accounting data maintenance.
  34. Lovat, David J.; Zhang, Hanzhong, Methods and systems for imaging device accounting data management.
  35. Zhang, Hanzhong; Lovat, David J., Methods and systems for imaging device accounting server recovery.
  36. Lovat, David J.; Zhang, Hanzhong, Methods and systems for imaging device accounting server redundancy.
  37. Lum, Joey P.; Nguyen, Uoc H.; Plewnia, Boguslaw Ludwik; Sojian, Lena; Stevens, Mark Liu, Methods and systems for imaging device control.
  38. Zhang, Hanzhong; Lovat, David J., Methods and systems for imaging device credential acceptance.
  39. Lovat, David J.; Zhang, Hanzhong, Methods and systems for imaging device credential authentication and communication.
  40. Lovat, David J.; Zhang, Hanzhong, Methods and systems for imaging device credential management.
  41. Zhang, Hanzhong; Lovat, David J., Methods and systems for imaging device credential management and authentication.
  42. Lovat, David J.; Zhang, Hanzhong, Methods and systems for imaging device credential receipt and authentication.
  43. Zhang, Hanzhong; Lovat, David J., Methods and systems for imaging device credential submission.
  44. Zhang, Hanzhong; Lovat, David J., Methods and systems for imaging device credential submission and consolidation.
  45. Zhang,Hanzhong; Lovat,David J., Methods and systems for imaging device credential submission and receipt.
  46. Lum, Joey P.; Stevens, Mark Liu; Yamamura, Shinichi, Methods and systems for imaging device data display.
  47. Lum, Joey P.; Stevens, Mark Liu; Yamamura, Shinichi, Methods and systems for imaging device display element localization.
  48. Mathieson, Rono; Schacht, Bryan K.; Chrisop, Roy; Richardson, Tanna; Plewnia, Bogdan; Sojian, Lena; Lum, Joey; Stevens, Mark; Nguyen, Uoc; Yamamura, Shinichi, Methods and systems for imaging device document management.
  49. Mathieson, Rono; Schacht, Bryan K.; Chrisop, Roy; Richardson, Tanna; Plewnia, Bogdan; Sojian, Lena; Lum, Joey; Stevens, Mark; Nguyen, Uoc; Yamamura, Shinichi, Methods and systems for imaging device document translation.
  50. Chrisop, Roy K.; Richardson, Tanna Marie, Methods and systems for imaging device dynamic document creation and organization.
  51. Nguyen, Uoc H.; Plewnia, Boguslaw Ludwik; Sojian, Lena; Lum, Joey P., Methods and systems for imaging device event notification administration.
  52. Lum, Joey P.; Nguyen, Uoc H.; Plewnia, Boguslaw Ludwik; Sojian, Lena, Methods and systems for imaging device event notification administration and subscription.
  53. Plewnia, Boguslaw Ludwik; Sojian, Lena; Lum, Joey P.; Nguyen, Uoc H., Methods and systems for imaging device event notification subscription.
  54. Reddy, Amarender Reddy Kethi; Yamamura, Shinichi, Methods and systems for imaging device form generation and form field data management.
  55. Plewnia, Boguslaw Ludwik, Methods and systems for imaging device job configuration management.
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  57. Reddy, Amarender Reddy Kethi; Yamamura, Shinichi, Methods and systems for imaging device metadata management.
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  64. Zhang, Hanzhong; Lovat, David J., Methods and systems for local configuration-based imaging device accounting.
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  67. Plewnia, Boguslaw Ludwik; Yamamura, Shinichi; Zhang, Hanzhong; Lovat, David J.; Reddy, Amarender Reddy Kethl; Chrisop, Roy K.; Richardson, Tanna; Nguyen, Uoc; Lum, Joey; Stevens, Mark Liu, Methods and systems for peripheral accounting.
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  69. Reddy, Amarender Reddy Kethi; Yamamura, Shinichi, Methods and systems for providing remote file structure access on an imaging device.
  70. Yamamura, Shinichi; Reddy, Amarender Reddy Kethi, Methods and systems for providing remote, descriptor-related data to an imaging device.
  71. Stevens, Mark Liu; Yamamura, Shinichi; Lum, Joey P., Methods and systems for receiving localized display elements at an imaging device.
  72. Lovat, David J.; Zhang, Hanzhong, Methods and systems for remote configuration-based imaging device accounting.
  73. Ferlitsch, Andrew Rodney, Methods and systems for third-party control of remote imaging jobs.
  74. Lovat, David J.; Zhang, Hanzhong, Methods and systems for transmitting content to an imaging device.
  75. Richardson, Tanna Marie; Finnegan, Ginger Marie, Methods and systems for user interface customization.
  76. Plewnia, Boguslaw Ludwik, Methods and sytems for imaging device job definition.
  77. Sand, Bastian; Lansing, Bastian, System and method for remote analysis, remote training or remote maintenance on a mobile machine.
  78. Motoyama,Tetsuro, System uses internet electronic mail for communicating status of a printing device to a remote computer.
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