System using Internet electronic mail for communicating status of a monitored device to a monitoring device
원문보기
IPC분류정보
국가/구분
United States(US) Patent
등록
국제특허분류(IPC7판)
G06F-003/00
G06F-015/16
출원번호
US-0736678
(2003-12-17)
발명자
/ 주소
Motoyama,Tetsuro
출원인 / 주소
Ricoh Company, Ltd.
Ricoh Corporation
대리인 / 주소
Oblon, Spivak, McClelland, Maier &
인용정보
피인용 횟수 :
27인용 특허 :
39
초록▼
A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of communication
A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of communication may be used. The form of connectionless communication is an electronic mail message transmitted over the Internet. However, when a condition needs urgent action, a direct connection is used for communication such as communication via a telephone or ISDN line. The information obtained from the machine is stored in one or more data bases within a company and information of the machine is shared between a service department, engineering and design department, manufacturing department, and marketing department. As communication over the Internet via electronic mail is not secure, the connectionless-mode messages transmitted using Internet electronic mail are encrypted.
대표청구항▼
The invention claimed is: 1. A method of monitoring status of an office machine communicatively coupled to a network, comprising: transmitting status information of the office machine over the Internet using an Internet email protocol; receiving the status information at a monitoring device; and st
The invention claimed is: 1. A method of monitoring status of an office machine communicatively coupled to a network, comprising: transmitting status information of the office machine over the Internet using an Internet email protocol; receiving the status information at a monitoring device; and storing the status information in a database associated with the monitoring device, wherein the status information is stored in association with an identifier that uniquely identifies the office machine, wherein the office machine is one of a printer, a copier, a scanner, a metering system, and a vending machine. 2. The method of claim 1, wherein the office machine is a printer. 3. The method of claim 1, wherein the office machine is a digital copier. 4. The method of claim 1, wherein the office machine is a facsimile machine. 5. The method of claim 1, wherein the transmitting step comprises: transmitting status information of the office machine as an electronic mail message over the Internet. 6. The method of claim 1, further comprising: storing a serial number of the office machine in the database in association with the status information. 7. The method of claim 1, further comprising: storing model information of the office machine in the database in association with the status information. 8. The method of claim 1, further comprising: storing attachment information of the office machine in the database in association with the status information. 9. The method of claim 1, further comprising: storing a collection date in association with the status information, wherein the collection date indicates a date that the status information was received at the monitoring device. 10. A system for monitoring status of an office machine communicatively coupled to a network, comprising: means for transmitting status information of the office machine over the Internet using an Internet email protocol; means for receiving the status information at a monitoring device; and means for storing the status information in a database associated with the monitoring device, wherein the status information is stored in association with an identifier that uniquely identifies the office machine, wherein the office machine is one of a printer, a copier, a scanner, a metering system, and a vending machine. 11. The system of claim 10, wherein the office machine is a printer. 12. The system of claim 10, wherein the office machine is a digital copier. 13. The system of claim 10, wherein the office machine is a facsimile machine. 14. The system of claim 10, wherein the means for transmitting comprises: means for transmitting status information of the office machine as an electronic mail message over the Internet. 15. The system of claim 10, further comprising: means for storing a serial number of the office machine in the database in association with the status information. 16. The system of claim 10, further comprising: means for storing model information of the office machine in the database in association with the status information. 17. The system of claim 10, further comprising: means for storing attachment information of the office machine in the database in association with the status information. 18. The system of claim 10, further comprising: means for storing a collection date in association with the status information, wherein the collection date indicates a date that the status information was received at the monitoring device. 19. A computer program product having a computer usable medium for monitoring status of an office machine communicatively coupled to a network, comprising: instructions for transmitting status information of the office machine over the Internet using an Internet email protocol; instructions for receiving the status information at a monitoring device; and instructions for storing the status information in a database associated with the monitoring device, wherein the status information is stored in association with an identifier that uniquely identifies the office machine, wherein the office machine is one of a printer, a copier, a scanner, a metering system, and a vending machine. 20. The computer program product of claim 19, wherein the office machine is a printer. 21. The computer program product of claim 19, wherein the office machine is a digital copier. 22. The computer program product of claim 19, wherein the office machine is a facsimile machine. 23. The computer program product of claim 19, wherein the instructions for transmitting comprise: instructions for transmitting status information of the office machine as an electronic mail message over the Internet. 24. The computer program product of claim 19, further comprising: instructions for storing a serial number of the office machine in the database in association with the status information. 25. The computer program product of claim 19, further comprising: instructions for storing model information of the office machine in the database in association with the status information. 26. The computer program product of claim 19, further comprising: instructions for storing attachment information of the office machine in the database in association with the status information. 27. The computer program product of claim 19, further comprising: instructions for storing a collection date in association with the status information, wherein the collection date indicates a date that the status information was received at the monitoring device.
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이 특허에 인용된 특허 (39)
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Johnston Cesar A. (Morristown NJ) Smith David J. (Scotch Plains NJ) Young ; Jr. Kenneth C. (Morris Plains NJ), Broadband ISDN processing method and system.
Caram Bruce E. (Branchburg NJ) Roposh Ronald C. (Flemington NJ) Rubin Harvey (Morristown NJ), Communications network arranged to transport connection oriented and connectionless messages.
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Cohn Robert S. ; Vaudreuil Gregory M. ; Schoeneberger Carl F. ; Reece David M. ; O'Neal Carlton C. ; Kalbfleisch Carl W. ; Whipple Mark B. ; Swoopes James R. ; Huch Alan T. ; Dimitroff Michael P., Network-based multimedia communications and directory system and method of operation.
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Hirata Sumiaki (Aichi JPX) Maekawa Kazunobu (Toyokawa JPX), System of controlling a plurality of copying machines interconnnected through a private branch exchange.
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Motoyama, Tetsuro; Meyer, Christopher; Hosoe, Yasuhiko; Mimura, Makoto; Rhodes, Bob, System and method to provide integrated device, user, and account information to users.
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