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System, method, and computer program product for transferring remote device support data to a monitor using e-mail 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-015/16
출원번호 US-0953358 (2001-09-17)
등록번호 US-7302469 (2007-11-27)
발명자 / 주소
  • Motoyama,Tetsuro
  • Fong,Avery
출원인 / 주소
  • Ricoh Company, Ltd.
대리인 / 주소
    Oblon, Spivak, McClelland, Maier & Neustadt, P.C.
인용정보 피인용 횟수 : 30  인용 특허 : 32

초록

In a monitoring system for networked devices, a system, method, and computer program product for transferring monitoring information from a remote monitor to a central monitor responsible for monitoring devices on multiple networks. A communications link is established between a remote monitor and a

대표청구항

What we claim is: 1. A method for transferring monitoring information of a printing device from a remote monitor to a central monitor, comprising: creating a communication link by the remote monitor between the remote monitor and a message transfer server; formatting the monitoring information into

이 특허에 인용된 특허 (32)

  1. Blackshear Susan Louise ; Leak Dennis David ; Mace Jody Lynn, Dynamic mapping of user id into TCP/IP address without user interaction as user signing on or singing off among workstations.
  2. Sandelman, David; Shprecher, Daniel, Electronic message delivery system.
  3. Sandelman, David; Shprecher, Daniel; Rey, Joseph, Electronic message delivery system utilizable in the monitoring of remote equipment and method of same.
  4. Czyszczewski, Joseph Stanley; Smith, II, James T; Woehr, Ivan; Vigil, Luana L.; Greenwood, David George, Fully modular multifunction device.
  5. Motoyama Tetsuro, Memory including a data structure used for identifying a communication protocol of a received communication.
  6. Klein, Robert M., Message monitor application concept and implementation.
  7. Motoyama Tetsuro, Method and apparatus for controlling and communicating with business office devices.
  8. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  9. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  10. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  11. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  12. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  13. Fong Avery ; Motoyama Tetsuro ; Bhatnagar Anurag, Method and apparatus for providing a graphical user interface for creating and editing a mapping of a first structural description to a second structural description.
  14. Motoyama Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  15. Motoyama Tetsuro, Method and system for diagnosis and control of machines using connectionless modes of communication.
  16. Hoon Chiat Lim SG; Seng Chong Sing SG; Kian Giap Lim SG; Yong Huat Sim SG, Method and system for providing cross-platform remote control and monitoring of facility access controller.
  17. Motoyama Tetsuro, Method and system for translating documents using different translation resources for different portions of the document.
  18. Motoyama Tetsuro, Method and system for translating documents using different translation resources for different portions of the documents.
  19. Motoyama Tetsuro, Method and system to diagnos a business office device based on operating parameters set by a user.
  20. Naugle Raymond H., Method for remote system process monitoring.
  21. L'Heureux, David; Hackerd, Craig, Method for remotely managing a remote device using an electronic mail message.
  22. Hopmann, Alexander I.; Anderson, Rebecca L.; Deen, Brian J., Method, computer readable medium, and system for monitoring the state of a collection of resources.
  23. Motoyama Tetsuro ; Fong Avery ; Bhatnagar Anurag, Object-oriented system and computer program product for mapping structured information to different structured information.
  24. Hemstreet, Charles H.; Chakravarthy, Avinash; Obradovic, Petar; Osborne, Craig A., Remote hard copy apparatus control including firewall penetrating protocols.
  25. Subram Narasimhan ; Curtis Allred ; Mark Stemm ; Hari Balakrishnan, Remote monitoring and control of equipment over computer networks using a single web interfacing chip.
  26. Hansen, James R., Reporting the state of an apparatus to a remote computer.
  27. Williams, Irene H; Brock, William Sheridan, Simplified configuration of an internet-enabled device.
  28. Vincent Chern ; Kevin Thornton, System and method for attaching an advertisement to an SMS message for wireless transmission.
  29. Miller, David J; Bunn, Jeremy; Misustin, Karen E.; Revel, Daniel, System and method for configuring a printing system.
  30. Petite,Thomas D.; Huff,Richard M., System and method for monitoring and controlling remote devices.
  31. Motoyama Tetsuro, System for determining whether connection or connectionless modes of communication should be used to transmit informatio.
  32. Sorens Michael J. ; Montgomery Kerry A., System for tracking and automatically communicating printer failures and usage profile aspects.

이 특허를 인용한 특허 (30)

  1. McCoy, Sean M.; Sun, Weiwei; Eiynk, Benedict J., Active device management for use in a building automation system.
  2. Uden, Dave, Automated air source and VAV box association.
  3. Uden, David J., Automated air source and VAV box association.
  4. McCoy, Sean M.; Richards, David M.; Eiynk, Benedict; Mairs, Susan M., Building automation system data management.
  5. McCoy, Sean M.; Richards, David M.; Eiynk, Benedict; Mairs, Susan M., Building automation system data management.
  6. Mairs, Susan M.; McCoy, Sean M.; Richards, David M.; Eiynk, Benedict; Seewald, Jeffrey S.; Brink, James; McConnell, Deborah A.; Demulling, Delight; Kistler-Robinson, Judy K, Building automation system facilitating user customization.
  7. Mairs, Susan M.; McCoy, Sean M.; Richards, David M.; Eiynk, Benedict; Seewald, Jeffrey S.; Brink, James; McConnell, Deborah A.; Demulling, Delight; Kistler-Robinson, Judy K., Building automation system facilitating user customization.
  8. Kiefer, Matthew R.; Martin, Daniel P.; Baydian, Edmond, Data replicating systems and data replication methods.
  9. Richards, David M.; McCoy, Sean M, Dynamically extensible and automatically configurable building automation system and architecture.
  10. Richards, David M.; McCoy, Sean M., Dynamically extensible and automatically configurable building automation system and architecture.
  11. Marzaro,Luca; Zambon,Stefano, Integrated system for the running and control of machines and equipment, in particular for the treatment of foodstuff.
  12. Kiefer, Matthew R.; Martin, Daniel P.; Baydian, Edmond, Load balancing networks and load balancing methods.
  13. McCoy, Sean M.; Gydesen, Shane M.; Markus, Christopher M., Log collection data harvester for use in a building automation system.
  14. McCoy, Sean M.; Gydesen, Shane M.; Markus, Christopher M., Log collection data harvester for use in a building automation system.
  15. Motoyama, Tetsuro; Fong, Avery, Method and apparatus utilizing protocol hierarchy to configure or monitor an interface device.
  16. Motoyama, Tetsuro, Method and system for communicating with a device attached to a computer using electronic mail messages.
  17. Motoyama, Tetsuro, Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager.
  18. Motoyama, Tetsuro, Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager.
  19. Fong, Avery; Motoyama, Tetsuro; Lyapustina, Yevgeniya, Method and system of remote diagnostic, control and information collection using a dynamic linked library.
  20. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  21. Motoyama, Tetsuro; Fong, Avery, Method and system of remote monitoring and support of devices, including handling email messages having message types specified within the e-mail message.
  22. Motoyama, Tetsuro; Fong, Avery, Method for parsing an information string to extract requested information related to a device coupled to a network in a multi-protocol remote monitoring system.
  23. Halloran, Michael J.; Mammen, Jeffrey W.; Campbell, Tony L.; Walker, Jason S.; Sandin, Paul E.; Billington, Jr., John N.; Ozick, Daniel N., Robot system.
  24. Halloran, Michael J.; Mammen, Jeffrey W.; Campbell, Tony L.; Walker, Jason S.; Sandin, Paul E.; Billington, Jr., John N.; Ozick, Daniel N., Robot system.
  25. Halloran, Michael J.; Mammen, Jeffrey W.; Campbell, Tony L.; Walker, Jason S.; Sandin, Paul E.; Billington, Jr., John N.; Ozick, Daniel N., Robot system.
  26. Halloran, Michael J.; Mammen, Jeffrey W.; Campbell, Tony L.; Walker, Jason S.; Sandin, Paul E.; Billington, Jr., John N.; Ozick, Daniel N., Robot system.
  27. McCoy, Sean M.; Gydesen, Shane M.; Sun, Weiwei; Richards, David M., Simultaneous connectivity and management across multiple building automation system networks.
  28. Kiefer, Matthew; Baydian, Edmond; Fuccillo, Joseph, System and method for routing commands in a modularized software system.
  29. Kiefer, Matthew; Baydian, Edmond; Fuccillo, Joseph, System and method for routing commands in a modularized software system.
  30. Kayahara, Naoki, System and methods of differential communication.
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