IPC분류정보
국가/구분 |
United States(US) Patent
등록
|
국제특허분류(IPC7판) |
|
출원번호 |
UP-0022075
(2001-12-18)
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등록번호 |
US-7523066
(2009-07-01)
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발명자
/ 주소 |
- Beggins, Joseph F.
- Blake, Peter A.
- Buchanan, Nedra J.
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출원인 / 주소 |
- General Electric Captical Corporation
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대리인 / 주소 |
Buckley, Maschoff & Talwalkar LLC
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인용정보 |
피인용 횟수 :
1 인용 특허 :
6 |
초록
A system, method, apparatus, means, and computer program code that facilitate communication between trustees, investors, borrowers, and other vendors associated with a commercial mortgage loan.
대표청구항
▼
The embodiments of the invention in which an exclusive property or privilege is claimed are defined as follows: 1. A method for facilitating a service provider to refer requests from a borrower for services to a vendor, wherein the borrower has an account involving a commercial mortgage loan and ow
The embodiments of the invention in which an exclusive property or privilege is claimed are defined as follows: 1. A method for facilitating a service provider to refer requests from a borrower for services to a vendor, wherein the borrower has an account involving a commercial mortgage loan and ownership interest in the commercial mortgage loan is provided via at least one commercial mortgage backed security, the method comprising: accessing, by a borrower, an electronically accessible resource that includes information regarding a commercial mortgage loan account, wherein the borrower has a loan account associated with the commercial mortgage loan and ownership interest in the commercial mortgage loan is provided via at least one commercial mortgage backed security; receiving a request regarding said account via said electronically accessible resource from said borrower for a referral for a service, wherein said borrower is associated with said account; identifying a vendor for providing said service; identifying at least one step associated with said request, said at least one step is being accomplished by said vendor providing said service; providing a notification via an electronic communication to said vendor regarding said request and said at least one step; and communicating with said vendor regarding said at least one step for accomplishing said at least one step. 2. The method of claim 1, wherein said at least one step includes at least one action to be taken by said vendor by a specific date. 3. The method of claim 1, wherein said communicating with said vendor regarding said at least one step includes providing a notification to said vendor indicative of a lack of a completion of said at least one step. 4. The method of claim 3, wherein said communicating with said vendor regarding said at least one step includes receiving an indication from said vendor of a completion of said at least one step. 5. The method of claim 1, wherein said at least one step includes a plurality of steps and said communicating with said vendor regarding said at least one step includes: providing a notification to said vendor indicative of a lack of a completion of a first of said plurality of steps, receiving an indication from said vendor of a completion of said first of said plurality of steps; providing a notification to said vendor indicative of a lack of a completion of a second of said plurality of steps; and receiving an indication from said vendor of a completion of said second of said plurality of steps. 6. The method of claim 1, wherein said notification provided to said vendor includes at least one of the following: an identifier associated with said request; an identifier associated with said borrower; and data indicative of a location where information regarding said borrower is located. 7. The method of claim 1, wherein said at least one step includes a plurality of steps and wherein said communicating with said vendor regarding said at least one step includes providing a notification to said vendor when one of said plurality of steps is not indicated by said vendor as being completed. 8. The method of claim 1, further comprising: providing an invoice to said vendor when said service is provided to the borrower. 9. The method of claim 1, further comprising: providing an invoice to said vendor when said at least one step is completed. 10. The method of claim 1, further comprising: determining if said vendor has completed said at least one step. 11. The method of claim 1, further comprising: providing a notification to said borrower regarding said vendor. 12. The method of claim 1, further comprising: providing a notification to said borrower regarding said at least one step. 13. The method of claim 1, further comprising: receiving a fee from said vendor. 14. The method of claim 1, wherein said electronic communication is an email message. 15. The method of claim 1, wherein said electronically accessible resource is a Web site. 16. The method of claim 1, wherein said receiving a request via said electronically accessible resource from said borrower for a service, wherein said borrower is associated with said account, includes receiving an email message at said electronically accessible resource from said investor, wherein said email message includes said request. 17. The method of claim 1, wherein said receiving a request via said electronically accessible resource from said borrower for a service, wherein said borrower is associated with said account, includes receiving said request during a use of said electronically accessible resource by said borrower. 18. A method for facilitating response to an inquiry from an investor regarding a commercial mortgage loan, comprising: accessing, by an investor, an electronically accessible resource that includes information regarding a commercial mortgage loan, wherein ownership interest in the commercial mortgage loan is provided to at least one investor via at least one commercial mortgage backed security; receiving an inquiry via said electronically accessible resource from said investor regarding said commercial mortgage loan; determining at least one other investor associated with said commercial mortgage loan; determining a response to said inquiry; and providing said response to said investor and said at least one other investor. 19. The method of claim 18, wherein said electronically accessible resource includes a Web site. 20. The method of claim 19, wherein said providing said response to said investor and said at least one other investor includes providing data to said investor and said at least one other investor, said data being indicative of a location of said response. 21. The method of claim 18, wherein said providing said response to said investor and said at least one other investor includes allowing said investor and said at least one other investor to access said response via said electronically accessible resource. 22. The method of claim 18, wherein said providing said response to said investor and said at least one other investor includes providing an electronic communication to said investor and said at least one other investor that includes said response. 23. The method of claim 18, wherein said receiving an inquiry via said electronically accessible resource from said investor regarding said commercial mortgage loan includes receiving an email message at said electronically accessible resource from said investor, wherein said email message includes said inquiry. 24. The method of claim 18, wherein said receiving an inquiry via said electronically accessible resource from said investor regarding said commercial mortgage loan, includes receiving said inquiry during a use of said electronically accessible resource by said investor. 25. A system for facilitating a service provider to refer requests from a borrower for services to a vendor, the system comprising: a memory; a communication port; and a processor connected to said memory and said communication port, said processor being operative to: allow access, by a borrower, to an electronically accessible resource that includes information regarding commercial mortgage loan account, wherein the borrower has an account involving a commercial mortgage loan and ownership interest in the commercial mortgage loan is provided via at least one commercial mortgage backed security; receive a request regarding said account via said electronically accessible resource from said borrower for a referral for a service, wherein said borrower is associated with said account; identify a vendor for providing said service; identify at least one step associated with said request, said at least one step being accomplished by said vendor for providing said service; provide a notification via an electronic communication to said vendor regarding said request and said at least one step; and communicate with said vendor regarding said at least one step to accomplish said at least one step. 26. A computer program product in a computer readable medium for facilitating a service provider to refer requests from a borrower for services to a vendor, the computer program comprising: instructions for facilitating access, by a borrower, to an electronically accessible resource that includes information regarding a commercial mortgage loan account, wherein ownership interest in the commercial mortgage loan is provided via at least one commercial mortgage backed security; instructions for obtaining a request regarding said account via said electronically accessible resource from said borrower for a referral for a service, wherein said borrower is associated with said account; instructions for selecting a vendor for providing said service; instructions for selecting at least one step associated with said request, said at least one step being accomplished by said vendor for providing said service; instructions for sending a notification via an electronic communication to said vendor regarding said request and said at least one step; and instructions for maintaining contact with said vendor regarding said at least one step to accomplish said at least one step. 27. A system for facilitating response to an inquiry from an investor regarding a commercial mortgage loan, comprising: a memory; a communication port; and a processor connected to said memory and said communication port, said processor being operative to: allow access, by an investor, to an electronically accessible resource that includes information regarding a commercial mortgage loan, wherein ownership interest in the commercial mortgage loan is provided to at least one investor via at least one commercial mortgage backed security; receive an inquiry via said electronically accessible resource from said investor regarding said commercial mortgage loan; determine at least one other investor associated with said commercial mortgage loan; determine a response to said inquiry; and provide said response to said investor and said at least one other investor. 28. A computer program product in a computer readable medium for facilitating response to an inquiry from an investor regarding a commercial mortgage loan, comprising: instructions for facilitating access by an investor to an electronically accessible resource that includes information regarding a commercial mortgage loan, wherein ownership interest in the commercial mortgage loan is provided to at least one investor via at least one commercial mortgage backed security; instructions for obtaining an inquiry via said electronically accessible resource from said investor regarding said commercial mortgage loan; instructions for identifying at least one other investor associated with said commercial mortgage loan; instructions for identifying a response to said inquiry; and instructions for sending said response to said investor and said at least one other investor.
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