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Method and apparatus for data communications capable of automatically sending a maintenance request 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-015/16
  • G06F-015/173
출원번호 UP-0846991 (2001-05-01)
등록번호 US-7584273 (2009-09-16)
우선권정보 JP-2000-133419(2000-05-02)
발명자 / 주소
  • Shibata, Hiroshi
출원인 / 주소
  • Ricoh Company, Ltd.
대리인 / 주소
    Cooper & Dunham, LLP
인용정보 피인용 횟수 : 2  인용 특허 : 31

초록

A data terminal apparatus includes a communications mechanism, a detector, a register, and a controller. The communications mechanism performs electronic communications with a manager supervising the apparatus. The detector detects a status of usage of a consumable product used in the apparatus and

대표청구항

What is claimed as new and is desired to be secured by Letter Patent of the United States is: 1. An image forming apparatus capable of transferring and receiving data by email communication and facsimile communication and supervised by a manager who contacts a service depot when servicing is requir

이 특허에 인용된 특허 (31)

  1. Villalpando Victor, Apparatus for generating and transferring managed device description file.
  2. Aikens Andrew J. (Webster NY) Ebner Fritz F. (Rochester NY) Chapuran Ronald F. (Pittsford NY), Automatic call to selected remote operators in response to predetermined machine conditions.
  3. Kodimer Marianne L. ; Kim Joohae ; Danknick Dan ; Mahajan Rakesh, Automatic service requests over the world wide web.
  4. Hayward, Ken; Krolczyk, Marc J.; Marchionda, Dawn M., Context sensitive web-based user support.
  5. Seko Nachio (Tokyo JPX) Tani Tatsuo (Tokyo JPX) Idenawa Hiroyuki (Tokyo JPX) Yano Takashi (Tokyo JPX) Nakamura Isao (Tokyo JPX), Copying apparatus.
  6. Katakabe Noboru (Uji JPX) Yoshikawa Masanori (Neyagawa JPX), Developing apparatus.
  7. Frantz Robert H., E-mail system and interface for equipment monitoring and control.
  8. Daniel W. Manchala ; Viswanath Yegnanarayanan, Electronic commerce enabled purchasing system.
  9. Yamashita Yuji,JPX ; Nagira Jiro,JPX ; Hashimoto Yasuhiro,JPX ; Utatsu Hiroshige,JPX, Equipment management system that issues a warning when the lifetime of a component has been exceeded and disables the wa.
  10. Okada Kumi,JPX ; Toyoda Kiyoshi,JPX, Facsimile machine and communication result notifying method.
  11. Nawata Yoshiaki (Yokohama JPX), Image forming apparatus with maintenance procedure.
  12. Yamashita Yuji (Osaka JPX) Nagira Jiro (Osaka JPX) Hashimoto Yasuhiro (Osaka JPX) Aizawa Fumio (Osaka JPX), Imaging device with stock supervision means.
  13. Iizuka Yoshio,JPX, Information processing method and apparatus, and method and apparatus for controlling network devices.
  14. Sato Osamu,JPX ; Takenouchi Masanori,JPX ; Sugama Sadayuki,JPX ; Inoue Hiroyuki,JPX ; Tsutsumi Takayoshi,JPX ; Kotaki Yasuo,JPX, Ink jet ink refilling method and apparatus.
  15. Shogo Suzuki JP, Ink-jet printer.
  16. Mo,Stanley; Kinder,David B.; Welsh,Linda B., Managing on-line transactions.
  17. Chapman, Edward N.; Tompkins, Michael P., Method and apparatus for automatically communicating returning status and information from a printer using electronic mail (email)..
  18. Danknick Dan ; Kim Joohae ; Kodimer Marianne L. ; Mahajan Rakesh, Method and apparatus for communicating with a network peripheral.
  19. Walker Ray A., Method and apparatus for transferring information between a printer portion and a replaceable printing component.
  20. Stokes Michael (Cupertino CA), Method and system for analytic generation of multi-dimensional color lookup tables.
  21. Friz Robert N. ; Hunter Mark D. ; Rowen Douglas J. ; Craig Steven J. ; Langmade Todd G. ; McMacken Charles N., Performance monitoring system and method for a laser medical imager.
  22. Kageyama Seiji,JPX, Printing system wherein printer connected to one computer is managed by another computer over a network.
  23. Takada Kyoichi (Kawasaki JPX) Takeshima Kazuo (Yokohama JPX), Report processing device.
  24. Richards, Mark E.; Dale, Scott William; Lee, Cadir Batista, Secure computer support system.
  25. Smith, Marcus A.; Ezekiel, David S., System and method for monitoring a computer system process or peripheral.
  26. Sampath, Meera; Godambe, Ashok; Jackson, Eric; Mallow, Edward W., Systems and methods for a hybrid diagnostic approach of real time diagnosis of electronic systems.
  27. Sampath, Meera; Nichols, Stephen J.; Richenderfer, Elizabeth A., Systems and methods for automated image quality based diagnostics and remediation of document processing systems.
  28. Sampath, Meera; Coleman, Charles P.; Thieret, Tracy E.; Rockwell, Ronald M.; Duke, Charles B., Systems and methods for failure prediction, diagnosis and remediation using data acquisition and feedback for a distributed electronic system.
  29. Song Won-Hyun,KRX ; Chung Bum-Chae,KRX ; Kim Seung-Dae,KRX, Techniques for generating status messages in image forming apparatus.
  30. Hockey David E. ; Regelsberger Matthias H. ; Garcia Christopher S. ; Stern Philip A. ; Zimmer James A., Toner replenishment and collection apparatus and method.
  31. Hohn, Klaus; Debray, Alexandra; Schlotter, Peter; Schmidt, Ralf; Schneider, Jurgen, Wavelength-converting casting composition and white light-emitting semiconductor component.

이 특허를 인용한 특허 (2)

  1. Motoyama, Tetsuro; Fong, Avery, System, method, and computer program product for transferring remote device support data to a monitor using E-mail.
  2. Agnetta, Karen; Stollfus, Brennen W.; Clough, James E., Systems and method for monitoring consumable supply levels in one or more printers.
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