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Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-015/16
  • G06F-012/00
출원번호 UP-0935161 (2007-11-05)
등록번호 US-7801977 (2010-10-11)
발명자 / 주소
  • Motoyama, Tetsuro
  • Niro, Masaichi
출원인 / 주소
  • Ricoh Co., Ltd.
대리인 / 주소
    Oblon, Spivak, McClelland, Maier & Neustadt, L.L.P.
인용정보 피인용 횟수 : 9  인용 특허 : 45

초록

A method, system, and program product for communicating with machines connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from a service cen

대표청구항

The invention claimed is: 1. A method of monitoring an image handling device communicatively coupled to a network, comprising: obtaining, by a first monitoring computer using a first Internet application-layer protocol, device information of the image handling device, the device information includi

이 특허에 인용된 특허 (45)

  1. Motoyama,Tetsuro; Fong,Avery; Lyapustina,Yevgeniya, Application unit monitoring and reporting system and method.
  2. Mazzapica Paul F., Asset management for copiers and facsimile machines.
  3. Aikens Andrew J. (Webster NY) Ebner Fritz F. (Rochester NY) Chapuran Ronald F. (Pittsford NY), Automatic call to selected remote operators in response to predetermined machine conditions.
  4. Carcerano Christopher John ; Barnard John Dickson ; Wilson ; Jr. Richard Alexander ; Gibson Donald Parke, Browser-based network management allowing administrators to use web browser on user's workstation to view and update configuration of network devices.
  5. Mii Hiroshi (Gifu JPX), Centralized control system for terminal device.
  6. Hashimoto Yasunari,JPX ; Kawada Yasuo,JPX ; Nakahara Kazuyuki,JPX ; Kizaki Osamu,JPX ; Harada Tomofumi,JPX ; Tomidokoro Nobuaki,JPX, Communication control device connected between an image forming apparatus and a host system.
  7. Hashimoto Yasunari (Tokyo JPX) Kawada Yasuo (Kawasaki JPX) Nakahara Kazuyuki (Toyonaka JPX) Kizaki Osamu (Asaka JPX) Harada Tomofumi (Yokohama JPX) Tomidokoro Nobuaki (Sagamihara JPX), Communication control device for an image forming apparatus supervising system.
  8. Koyanagi Yuuji (Kawasaki JPX) Mitsudome Tomokazu (Yokohama JPX) Hyakutake Shogo (Zushi JPX) Yokoyama Hiroshi (Matsudo JPX) Kudo Shinichi (Yokohama JPX), Copy machine managing system and facsimile machine used therein.
  9. Frantz Robert H., E-mail system and interface for equipment monitoring and control.
  10. Venkatraman Chandrasekar ; Morgan Jeffrey A., Embedding web access mechanism in an appliance for user interface functions including a web server and web browser.
  11. Motoyama Tetsuro, Memory including a data structure used for identifying a communication protocol of a received communication.
  12. Danknick Dan ; Kim Joohae ; Kodimer Marianne L. ; Mahajan Rakesh, Method and apparatus for communicating with a network peripheral.
  13. Motoyama Tetsuro, Method and apparatus for controlling and communicating with business office devices.
  14. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  15. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  16. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  17. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  18. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  19. Motoyama Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  20. Motoyama, Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  21. Motoyama,Tetsuro, Method and system for diagnosis and control of machines using connection and connectionless modes of communication.
  22. Motoyama Tetsuro, Method and system for diagnosis and control of machines using connectionless modes of communication.
  23. Motoyama,Tetsuro; Niro,Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  24. Motoyama, Tetsuro; Fong, Avery, Method and system of data collection and mapping from a remote position reporting device.
  25. Motoyama,Tetsuro; Fong,Avery, Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with delegating protocol processor.
  26. Motoyama,Tetsuro; Fong,Avery, Method and system of remote diagnostic, control and information collection using multiple formats and multiple protocols with verification of formats and protocols.
  27. Motoyama Tetsuro, Method and system to diagnos a business office device based on operating parameters set by a user.
  28. Naugle Raymond H., Method for remote system process monitoring.
  29. Shamir Yoram,ILX ; Barkai Sharon,ILX ; Shani Sarit,ILX, Method of resolving split virtual LANs utilizing a network management system.
  30. Barrett Lorraine F. ; Russell William C., Outputting a network device log file.
  31. Cambigue Arthur E. (Auburn WA) Burton James M. (Seattle WA) Tieden Jansey D. (Puyallup WA), Paging, status monitoring and report compiling system for support, maintenance and management of operator-supervised aut.
  32. Tarr Leonard (Woodbury NY) King Gregory (Andover NJ) Johansen Brian (Bricktown NJ), Photocopy monitoring system and method for monitoring copiers.
  33. Joohae Kim ; Dan Danknick ; Marianne L. Kodimer ; Rakesh Mahajan, Remote maintenance and servicing of a network peripheral device over the world wide web.
  34. Hansen, James R., Reporting the state of an apparatus to a remote computer.
  35. Petite,Thomas D.; Huff,Richard M., System and method for monitoring and controlling remote devices.
  36. Hiroaki Sekizawa JP, System and method for monitoring the state of a plurality of machines connected via a computer network.
  37. Motoyama Tetsuro, System for determining whether connection or connectionless modes of communication should be used to transmit informatio.
  38. Kuwabara Shoji,JPX, System for remote diagnosis of device troubles.
  39. Sorens Michael J. ; Montgomery Kerry A., System for tracking and automatically communicating printer failures and usage profile aspects.
  40. Motoyama, Tetsuro, System uses internet electronic mail for communicating status of a monitored device to a monitoring device.
  41. Motoyama,Tetsuro, System uses internet electronic mail for communicating status of a printing device to a remote computer.
  42. Motoyama, Tetsuro, System uses internet electronic mail for requesting status of a monitored device from a monitoring device.
  43. Motoyama,Tetsuro, System using Internet electronic mail for communicating status of a monitored device to a monitoring device.
  44. Motoyama, Tetsuro, System using internet electronic mail for communicating status of a monitored device to a monitoring device.
  45. Tetsuro Motoyama, System using internet email for communicating status information from business office printing device when it is in normal operating condition.

이 특허를 인용한 특허 (9)

  1. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  2. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  3. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  4. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  5. Motoyama, Tetsuro, Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager.
  6. Motoyama, Tetsuro, Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager.
  7. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  8. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  9. Motoyama, Tetsuro, Network device management with self learning capability to extract information from a device.
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