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Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-013/00
출원번호 US-0090849 (2011-04-20)
등록번호 US-8161153 (2012-04-17)
발명자 / 주소
  • Motoyama, Tetsuro
  • Niro, Masaichi
출원인 / 주소
  • Ricoh Co., Ltd.
대리인 / 주소
    Oblon, Spivak, McClelland, Maier & Neustadt, L.L.P.
인용정보 피인용 횟수 : 7  인용 특허 : 67

초록

A method, system, and program product for communicating with machines and end users connected to a network. Information sent to or from the machines is transmitted using electronic mail or a via a direct connection. The electronic mail may be transmitted over the Internet to a service center or from

대표청구항

1. A method of monitoring usage of a monitored image output device, comprising: receiving a message transmitted using an Internet application-layer protocol over a network, the message comprising information related to usage of the monitored image output device;extracting identifying information of

이 특허에 인용된 특허 (67)

  1. Filion Joseph L. ; Evans Charles F. ; Rohlfing Kenneth E. ; Rogerson Diane S. ; Koul Kitty S. ; Lee Mei-Yuei ; Jacobs Craig W., Apparatus and method of automatically transmitting event-related information to a user of a network printing system.
  2. Motoyama, Tetsuro; Fong, Avery; Lyapustina, Yevgeniya, Application unit monitoring and reporting system and method.
  3. Motoyama,Tetsuro; Fong,Avery; Lyapustina,Yevgeniya, Application unit monitoring and reporting system and method.
  4. Aikens Andrew J. ; Ebner Fritz F., Auditron access printer.
  5. White, Craig R.; Al-Kazily, Binnur, Automatic job resource usage and retrieval.
  6. Smith Marcus A. ; Stokes DeVerl N., Computer system with evolving printer.
  7. Jarriel Stuart ; Jung Carey L. ; McNally Michael ; Vetter Brian Jay, Distributed monitor timer service for use in a distributed computing environment.
  8. Frantz Robert H., E-mail system and interface for equipment monitoring and control.
  9. Krymsky Mark D., Filtering system for cleaning air.
  10. Ohtani Masahito,JPX, Image forming apparatus and management system therefor.
  11. Lacheze Joel,GBX ; Fox Elizabeth D., Information broker for printing system.
  12. Russell William C. (Laguna Hills CA) Barrett Lorraine F. (Yorba Linda CA) Kraslavsky Andrew J. (Rancho Santa Margarita CA) Kalwitz George A. (Costa Mesa CA) Wadsworth Robert D. (Costa Mesa CA), Interactive network board for logging peripheral statistics with logging level commands.
  13. Barrett Lorraine F. ; Russell William C. ; Danknick Daniel A., Interface device connected between a LAN and a printer for outputting formatted debug information about the printer to.
  14. Motoyama Tetsuro, Memory including a data structure used for identifying a communication protocol of a received communication.
  15. Motoyama Tetsuro, Method and apparatus for controlling and communicating with business office devices.
  16. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  17. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  18. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  19. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  20. Motoyama Tetsuro (San Jose CA), Method and apparatus for controlling and communicating with business office devices.
  21. Biedermann David A., Method and apparatus for preventing paper jams in thermal printers.
  22. Fong Avery ; Motoyama Tetsuro ; Bhatnagar Anurag, Method and apparatus for providing a graphical user interface for creating and editing a mapping of a first structural description to a second structural description.
  23. Applegate Steven Lewis ; Clarke Cyrus Bradford ; Craig Timothy Philip ; Merrifield David Lee ; Molloy James John ; Newman Benjamin Keith ; Overall Gary Scott ; Ream Gregrory Lawrence ; Survant Thomas, Method and apparatus for storing data in a non-volatile memory circuit mounted on a printer's process cartridge.
  24. Motoyama,Tetsuro, Method and system for communicating with a device attached to a computer using electronic mail messages.
  25. Motoyama Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  26. Motoyama, Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  27. Motoyama,Tetsuro, Method and system for controlling and communicating with machines using multiple communication formats.
  28. Motoyama, Tetsuro; Fong, Avery, Method and system for diagnosing, collecting information and servicing a remote system.
  29. Motoyama, Tetsuro, Method and system for diagnosis and control of machines using connection and connectionless modes of communication.
  30. Motoyama,Tetsuro, Method and system for diagnosis and control of machines using connection and connectionless modes of communication.
  31. Motoyama,Tetsuro, Method and system for diagnosis and control of machines using connectionless modes having delivery monitoring and an alternate communication mode.
  32. Motoyama,Tetsuro, Method and system for diagnosis and control of machines using connectionless modes having delivery monitoring and an alternate communication mode.
  33. Motoyama Tetsuro, Method and system for diagnosis and control of machines using connectionless modes of communication.
  34. Rangaraian Govindaraian ; Wang Mingyue, Method and system for priortizing and filtering traps from network devices.
  35. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  36. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  37. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  38. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  39. Motoyama,Tetsuro; Niro,Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  40. Motoyama,Tetsuro; Niro,Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to a resource manager.
  41. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  42. Motoyama Tetsuro, Method and system to diagnos a business office device based on operating parameters set by a user.
  43. Okano Tokiyuki,JPX, Method of dynamically managing a printer/copier network.
  44. Maniwa Yoshio,JPX ; Okumura Ikuo,JPX ; Itoh Yoshikazu,JPX, Method of reporting result of execution of print job in network system, method of setting scanning conditions in network.
  45. Beck Alan, Multiple spooler printing system.
  46. Manglapus Levi Lloyd Garcia ; Uchenik Igor ; Sorkin Maxim Ariel ; Murphy Mark Patrick ; Zia Susan ; Egan Alistair Michael, Network printing system.
  47. Motoyama Tetsuro ; Fong Avery ; Bhatnagar Anurag, Object-oriented system and computer program product for mapping structured information to different structured information.
  48. Yoko Nishikawa JP, Output control method and apparatus.
  49. Derek M. Young, Pipelined method and apparatus for processing communication metering data.
  50. Gase Stephen T. (Boise ID) White Craig R. (Boise ID), Printer/client network with centrally updated printer drivers and printer status monitoring.
  51. Mandel Barry P. ; Charland Terrence D., Remote printing job confidentiality.
  52. Teng Chia-Chi ; Jahromi Babak, System and method for collecting printer administration information.
  53. Petite,Thomas D.; Huff,Richard M., System and method for monitoring and controlling remote devices.
  54. Eggleston Gene ; Hansen Mitch, System for communicating user-selected criteria filter prepared at wireless client to communication server for filtering data transferred from host to said wireless client.
  55. Motoyama Tetsuro, System for determining whether connection or connectionless modes of communication should be used to transmit informatio.
  56. Sorens Michael J. ; Montgomery Kerry A., System for tracking and automatically communicating printer failures and usage profile aspects.
  57. Motoyama,Tetsuro, System uses Internet electronic mail for requesting status of a monitored device from a monitoring device.
  58. Motoyama, Tetsuro, System uses internet electronic mail for communicating status of a monitored device to a monitoring device.
  59. Motoyama,Tetsuro, System uses internet electronic mail for communicating status of a printing device to a remote computer.
  60. Motoyama, Tetsuro, System uses internet electronic mail for requesting status of a monitored device from a monitoring device.
  61. Motoyama,Tetsuro, System using Internet electronic mail for communicating status of a monitored device to a monitoring device.
  62. Motoyama,Tetsuro, System using an internet application for monitoring an image-forming device.
  63. Motoyama, Tetsuro, System using internet application for automatically monitoring image-forming device and sharing collected device information among departments within a company.
  64. Motoyama,Tetsuro, System using internet application for monitoring image-forming device and sharing device information among departments.
  65. Motoyama,Tetsuro, System using internet application for monitoring metering device and sharing metering information among departments.
  66. Motoyama, Tetsuro, System using internet electronic mail for communicating status of a monitored device to a monitoring device.
  67. Tetsuro Motoyama, System using internet email for communicating status information from business office printing device when it is in normal operating condition.

이 특허를 인용한 특허 (7)

  1. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  2. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  3. Motoyama, Tetsuro; Niro, Masaichi, Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users.
  4. Motoyama, Tetsuro, Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager.
  5. Motoyama, Tetsuro, Method and system for remote diagnostic, control, and information collection based upon a connection or connectionless communication method for sending messages to the resource manager.
  6. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
  7. Motoyama, Tetsuro; Fong, Avery, Method and system of remote diagnostic, control and information collection using a dynamic linked library of multiple formats and multiple protocols with restriction on protocol.
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