IPC분류정보
국가/구분 |
United States(US) Patent
등록
|
국제특허분류(IPC7판) |
|
출원번호 |
US-0023434
(2011-02-08)
|
등록번호 |
US-8498896
(2013-07-30)
|
발명자
/ 주소 |
- Banerjee, Dwip N.
- Dutta, Rabindranath
|
출원인 / 주소 |
- International Business Machines Corporation
|
대리인 / 주소 |
|
인용정보 |
피인용 횟수 :
0 인용 특허 :
12 |
초록
▼
A method, system, and computer program product for providing products to a user via an automated product dispensing machine is provided. In once embodiment, an automatic product dispensing machine in a micronetwork of proximally located diverse automatic product dispensing machines receives a reques
A method, system, and computer program product for providing products to a user via an automated product dispensing machine is provided. In once embodiment, an automatic product dispensing machine in a micronetwork of proximally located diverse automatic product dispensing machines receives a request for an item. Responsive to a determination that the item is unavailable at a current automatic product dispensing machine, the automatic product dispensing machine provides a user with an alternative redemption product, such as, for example, a coupon that may be redeemed at another automatic product dispensing machine or at a nearby store.
대표청구항
▼
1. A method for providing products, the method comprising: receiving, at a first automatic product/service dispensing machine in a micronetwork of proximally located diverse automatic product/service dispensing machines, a request for an item;responsive to a determination that the item is unavailabl
1. A method for providing products, the method comprising: receiving, at a first automatic product/service dispensing machine in a micronetwork of proximally located diverse automatic product/service dispensing machines, a request for an item;responsive to a determination that the item is unavailable at the first automatic product/service dispensing machine, providing a user with redirection information regarding a location of at least one alternative automatic product/service dispensing machine in the micronetwork at which the item may be obtained; andrequesting the user to select a second automatic product/service dispensing machine among the at least one alternative automatic product/service dispensing machine. 2. The method as recited in claim 1, further comprising: receiving at the first automatic product/service dispensing machine, a payment device of the user, wherein the payment device includes identity information. 3. The method as recited in claim 2, wherein the payment device comprises one of a smart card, credit card, charge card and debit card. 4. The method as recited in claim 1, further comprising: responsive to the user selecting the second automatic product/service dispensing machine, providing the identity information and notice of a discount value to be given to the user for the item to the second automatic product/service dispensing machine. 5. The method as recited in claim 4, further comprising: responsive to receiving the payment device of the user at the second automatic product/service dispensing machine, the second automatic product/service dispensing machine dispensing the item and deducting the discount value from a price of the item, wherein the user is charged a reduced price for the item at the second automatic product/service dispensing machine. 6. The method as recited in claim 1, further comprising: responsive to the determination that the item is unavailable at the first automatic product/service dispensing machine, providing the user with an alternative redemption product. 7. The method as recited in claim 6, wherein the alternative redemption product is a redemption coupon. 8. A computer program product in a computer readable media for use in a data processing system for providing products, the computer program product comprising: first instructions for receiving, at a first automatic product/service dispensing machine in a micronetwork of proximally located diverse automatic product/service dispensing machines, a request for an item;second instructions responsive to a determination that the item is unavailable at a the first automatic product/service dispensing machine, for providing a user with redirection information regarding a location of at least one alternative automatic product/service dispensing machine in the micronetwork at which the item may be obtained; andthird instructions for requesting the user to select a second automatic product/service dispensing machine among the at least one alternative automatic product/service dispensing machine. 9. The computer program product as recited in claim 8, further comprising: fourth instructions for receiving at the first automatic product/service dispensing machine, a payment device of the user, wherein the payment device includes identity information. 10. The computer program product as recited in claim 9, wherein the payment device comprises one of a smart card, credit card, charge card and debit card. 11. The computer program product as recited in claim 8, further comprising: fourth instructions responsive to the user selecting the second automatic product/service dispensing machine, for providing the identity information and notice of a discount value to be given to the user for the item to the second automatic product/service dispensing machine. 12. The computer program product as recited in claim 11, further comprising: fourth instructions responsive to receiving the payment device of the user at the second automatic product/service dispensing machine, for the second automatic product/service dispensing machine dispensing the item and deducting the discount value from a price of the item, wherein the user is charged a reduced price for the item at the second automatic product/service dispensing machine. 13. The computer program product as recited in claim 8, further comprising: fourth instructions responsive to the determination that the item is unavailable at the first automatic product/service dispensing machine, for providing the user with an alternative redemption product. 14. The computer program product as recited in claim 13, wherein the alternative redemption product is a redemption coupon. 15. A system for providing products, the system comprising: means for receiving, at a first automatic product/service dispensing machine in a micronetwork of proximally located diverse automatic product/service dispensing machines, a request for an item;means responsive to a determination that the item is unavailable at the first automatic product/service dispensing machine, for providing a user with redirection information regarding a location of at least one alternative automatic product/service dispensing machine in the micronetwork at which the item may be obtained; andmeans for requesting the user to select a second automatic product/service dispensing machine among the at least one alternative automatic product/service dispensing machine. 16. The system as recited in claim 15, further comprising: means for receiving at the first automatic product/service dispensing machine, a payment device of the user, wherein the payment device includes identity information. 17. The system as recited in claim 16, wherein the payment device comprises one of a smart card, credit card, charge card and debit card. 18. The system as recited in claim 15, further comprising: means responsive to the user selecting the second automatic product/service dispensing machine, for providing the identity information and notice of a discount value to be given to the user for the item to the second automatic product/service dispensing machine. 19. The system as recited in claim 18, further comprising: means responsive to receiving the payment device of the user at the second automatic product/service dispensing machine, for the second automatic product/service dispensing machine dispensing the item and deducting the discount value from a price of the item, wherein the user is charged a reduced price for the item at the second automatic product/service dispensing machine. 20. The system as recited in claim 15, further comprising: means responsive to the determination that the item is unavailable at the first automatic product/service dispensing machine, for providing the user with an alternative redemption product.
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