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Analytics driven engagement

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • G06F-015/18
출원번호 US-0413158 (2012-03-06)
등록번호 US-8943002 (2015-01-27)
발명자 / 주소
  • Zelenko, Avinoam
  • Gordon, Vitaly
  • Kehat, Arnon-Naftally
  • Barak, Matan
출원인 / 주소
  • Liveperson, Inc.
대리인 / 주소
    Kilpatrick Townsend & Stockton LLP
인용정보 피인용 횟수 : 25  인용 특허 : 297

초록

Various embodiments relate to an engagement server and a related method of initiating an engagement between an agent device and a user device based on formed and modified engagement rules. In one embodiment, the engagement server can receive one or more third-party analytic reports and use them to f

대표청구항

1. A computer-implemented method comprising: accessing a set of engagement rules defined based on data representing interactions with a website, wherein each of the engagement rules defines conditions for providing web-based content;accessing historical interaction data representing previous interac

이 특허에 인용된 특허 (297)

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