초록 ▼

A medical kiosk designed to provide tele-med services, check-in services, and/or prescription services for a user. The medical kiosk can include a user video conferencing system that is designed to enable the user to have a real-time or near real-time tele-conference with a medical provider located

A medical kiosk designed to provide tele-med services, check-in services, and/or prescription services for a user. The medical kiosk can include a user video conferencing system that is designed to enable the user to have a real-time or near real-time tele-conference with a medical provider located remotely from the medical kiosk.

대표청구항 ▼

1. A medical kiosk configured to provide tele-med services to a user, said medical kiosk including an internal enclosure having a front section, a user video conferencing system and a plurality of medical devices, said user video conferencing system configured for the user to have a real-time or nea

1. A medical kiosk configured to provide tele-med services to a user, said medical kiosk including an internal enclosure having a front section, a user video conferencing system and a plurality of medical devices, said user video conferencing system configured for the user to have a real-time or near real-time tele-conference with a medical provider located remotely from said medical kiosk, said user video conferencing system including a first and second video screens, a camera, and a microphone, said first video screen configured to display said medical provider during a video conference between said user and said medical provider, said second video screen being a touch screen configured for said user to provide information regarding said tele-med services, said first and second video screens and said camera are located at a front section of said enclosure, said plurality of medical devices is configured for use by the user to provide information to the medical provider about the user to enable the medical provider to provide real-time or near real-time medical advice to the user while the user is in said enclosure, said enclosure includes a plurality of remotely controlled medical compartments, each of said remotely controlled medical compartments includes at least one of said medical devices, each remotely controlled medical compartment including one of said medical devices that is different from any other of said medical devices located in any other of said remotely controlled medical compartments, each of said remotely controlled medical compartments includes a movable and lockable door that limits access to said at least one medical device in said medical compartment, said door moveable between a closed position and an open position, said closed position of said door limiting access to said medical device in said remotely controlled medical compartment, said open position providing access to said medical device in said remotely controlled medical compartment, each of said doors on each of said remotely controlled medical compartment is selectively unlockable by said medical provider to cause said door to move from said closed position to said open position. 2. The medical kiosk as defined in claim 1, said plurality of medical devices including two or more devices selected from the group consisting of a stethoscope, an otoscope, a thermometer, a dermascope, a spirometer, blood pressure cuff, a pulse oximeter, a heating pad, a magnifying glass, a tongue depressor, tweezers, a blood glucometer, an audiometer, and a 3-lead EKG. 3. The medical kiosk as defined in claim 1, wherein at least one said remotely controlled medical compartments is unlockable as the user progresses through a vitals capture program. 4. The medical kiosk as defined in claim 1, wherein including a floor scale. 5. The medical kiosk as defined in claim 1, wherein including a headphone jack. 6. The medical kiosk as defined in claim 1, including a mobile device application or network application, said mobile application or network application configured to provide the user access to various functions on a mobile device or computer, said functions in including one or more functions selected from the group consisting of 1) locating an available medical kiosk, 2) scheduling an appointment with the medical kiosk, 3) pre-registering symptoms for visit, 4) setting an appointment with the medical kiosk, 5) receiving reminders regarding appointments for the medical kiosk, 6) obtaining information about medical kiosk availability, 7) obtaining information about certain medical provider availability, 8) obtaining information about available medical providers, 9) selecting a certain medical provider, 10) obtaining map information regarding a selected medical kiosk, 11) locating the closest kiosk for an appointment with a certain medical provider in a certain field of medicine, 12) presubmitting medical insurance, 13) submitting payment information, 14) receiving information on payment status, 15) receiving information on insurance coverage, 16) receiving updates regarding appointment regarding appointments for the medical kiosk, 17) receiving prescription information, 18) submitting payment information for prescriptions, 19) answering surveys regarding the use of the medical kiosk, 20) receiving medication reminders, 21) pre-registering reasons for visit, 22) canceling an appointment with the medical kiosk, 23) selecting a certain medical provider in a certain field of medicine, 24) providing address information regarding a selected medical kiosk, 25) obtaining hours of operation information regarding a selected medical kiosk, 26) locating the closest kiosk for an appointment with a certain medical provider, 27) locating the closest kiosk availability for an appointment with a certain medical provider in a certain field of medicine, 28) locating the closest kiosk availability for an appointment with a certain medical provider, and 29) preclearing medical insurance. 7. The medical kiosk as defined in claim 1, including a medication adherence software application configured to provide the user access to one or more functions selected from the group consisting of 1) speaking to a pharmacist, 2) changing the user's medications alerts, 3) obtaining information about certain types of medical conditions, 4) checking medication orders status, 5) checking medication delivery status, 6) refilling prescriptions, 7) transferring prescriptions to a another location, 8) obtaining information about recommended medication dosages, 9) obtaining information about recommended times to take medications, 10) obtaining information about recommended frequency for taking medications, 11) obtaining information about medications, 12) obtaining information about generic brands available for medications, 13) requesting an appointment to speak with the medical provider, 14) entering information regarding compliance information regarding medication usage by user, 15) receiving compliance reports for users regarding medication usage, 16) paying for a prescription, 17) selecting between a generic and non-generic brand of medication, 18) comparing pricing options for medications, 19) providing reminders for users to take their medications, 20) monitoring progress reports regarding the user's adherence to medication usage, 21) enrolling the user in an electronic prescriptions network which sends their prescriptions to their choice of pharmacy, 22) comparing delivery options for medications, and 23) generating progress reports regarding the user's adherence to medication usage. 8. The medical kiosk as defined in claim 1, includes an exterior registration station located external to said internal enclosure, said registration station including a user input system that enables the user to enter information about the user prior to having said real-time or near real-time tele-conference with the medical provider, said user input system including one or more components selected from the group consisting of a key pad for identification, a key pad for data entry, key board for identification, a key board for data entry, a touch screen for identification, a touch screen for data entry, a microphone and voice recognition software for identification, a microphone and voice recognition software for data entry, a fingerprint scanner for identification, a fingerprint scanner for data entry, a retina scanner for identification, a retina scanner for data entry, camera, speaker, card reader, smart device reader/scanner, motion sensor, sound sensor, and temperature sensor, said registration station configured to provide the user access to one or more functions selected from the group consisting of a) entering the user's name, b) entering the user's address, c) entering the user's contact information, d) entering the user's age, e) entering the user's sex, f) entering the user's height, g) entering the user's weight, h) entering the user's race, i) entering the user's language, j) entering the user's medical history, k) entering medicines used by user, l) entering information on past medical condition, m) entering reason(s) for visit by the user, n) entering user's current symptoms, o) entering user's allergies, p) entering user's ID information, q) entering user's insurance information, r) entering user's payment information, s) entering consent information, t) requesting assistance from a medical attendant, u) entering date the user desires an appointment, v) entering user's current medical provider, w) requesting a specific medical provider, x) providing information to the user about the medical kiosk, y) providing information to the user on how to use the medial kiosk, z) providing information to the user on how to properly input/convey information to the medical kiosk, aa) providing the user information during the inputting/conveying of information by the user to the medical kiosk, bb) providing the user information on the wait time for the user's use of the medical kiosk, cc) providing the user with a number of other users waiting to use the medical kiosk, dd) providing the user with information regarding whether the medical kiosk is in use or is available, ee) entering time the user desires an appointment, and ff) requesting a medical provider having a particular medical specialty. 9. The medical kiosk as defined in claim 1, includes a display screen located external to said internal enclosure that can be used to provide one or more types of information selected from the group consisting of advertising information, information about the medical kiosk, information about wait time for the medical kiosk, information as to the order of users waiting to use the medical kiosk, information about whether a medical kiosk is available or in use, cable TV shows, satellite TV shows, local broadcast TV shows, infomercials, medical programs, DVD materials, Blu-ray materials, video programs, YouTube programs, and pictures, said display configured to only display information and to not accept data entry from the user. 10. The medical kiosk as defined in claim 1, said internal enclosure including a cleaning or sanitizing system to clean or sanitize at least a portion of said internal enclosure, said cleaning or sanitizing system including a system selected from the group consisting of a UV system and a mist system. 11. The medical kiosk as defined in claim 1, including a prescription drug system configured to provide the user access to one or more functions selected from the group consisting of 1) obtaining generated prescriptions from the medical provider, 2) ordering drugs, 3) selecting name brand and generic drugs, 4) selecting the supply quantity for the prescription, 5) the selection method by which the user will obtain a prescription 6) entering the user medical insurance for partial or full payment of the prescription, 7) entering the user's credit or debit card information to pay for the prescription, 8) entering the user's information for mail delivery of the prescription, 9) providing reminders to the user regarding medication refills, 10) providing notifications to the user when prescription has been mailed, 11) selecting the pharmacy where the user would like to pick-up the prescription, 12) providing reminders to the user regarding follow-up medical visits, and 13) providing notifications to the user when prescription is ready to be picked-up at the pharmacy. 12. The medical kiosk as defined in claim 1, including a moveable interior panel to allow access to one or more components located behind the moveable panel located in said internal enclosure, said one or more components including components selected from the group consisting of 1) electronics located behind the exterior check-in station, 2) electronics located behind the first and second video screens and 3) electronics used for network communication. 13. A method for providing a real-time or near real-time tele-conference with a medical provider located remotely from a medical kiosk and a user located at the medical kiosk, said method comprising the steps of: a. providing a medical kiosk, said medical kiosk including an internal enclosure having a front section, a user video conferencing system and a plurality of medical devices, said user video conferencing system configured for the user to have a real-time or near real-time tele-conference with a medical provider located remotely from said medical kiosk, said user video conferencing system including a first and second video screens, a camera, and a microphone, said first video screen configured to display said medical provider during a video conference between said user and said medical provider, said second video screen being a touch screen configured for said user to provide information regarding said tele-med services, said first and second video screens and said camera are located at a front section of said enclosure, said plurality of medical devices is configured for use by the user to provide information to the medical provider about the user to enable the medical provider to provide real-time or near real-time medical advice to the user while the user is in said enclosure, said enclosure includes a plurality of remotely controlled medical compartments, each of said remotely controlled medical compartments includes at least one of said medical devices, each remotely controlled medical compartment including one of said medical devices that is different from any other of said medical devices located in any other of said remotely controlled medical compartments, each of said remotely controlled medical compartments includes a movable and lockable door that limits access to said at least one medical device in said medical compartment, said door moveable between a closed position and an open position, said closed position of said door limiting access to said medical device in said remotely controlled medical compartment, said open position providing access to said medical device in said remotely controlled medical compartment, each of said doors on each of said remotely controlled medical compartment is selectively unlockable by said medical provider to cause said door to move from said closed position to said open position;b. providing one or more applications selected from the group consisting of an attendant application, an appointment application, a provider application, a schedule application, a patient portal application, medical adherence application, an administrator application, and a provider portal application; said attendant application includes software and/or hardware configured for an attendant to 1) monitor, modify and/or cancel existing appointments for the medical kiosk, 2) monitor whether a patient requires assistance, 3) monitor and/or assist a user during registration with the medical kiosk, 4) provide procedures and/or check lists for the attendant, and/or 5) provide information on the status of the medical kiosk, said attendant application configured to provide the attendant access to one or more functions selected from the group consisting of a) displaying one or more appointment fields of a user, said appointment fields include one or more fields selected from the group consisting of time of appointment, user name, medical provider name, status of appointment and action of the attendant, b) checking-in a user, c) cancelling and/or rescheduling an appointment, d) entering notes about a visit, e) entering notes about a canceled and/or rescheduled visit, f) viewing notes from the medical provider about a user, g) printing a visit summary, h) associating an emergency clean-up with a user appointment, i) viewing appointment information, j) validating user IDs, k) validating user insurance, l) modifying an appointment, m) clean protocols for the medical kiosk, n) selecting user records, o) entering BD and/or insurance information, p) providing notice of instructions and/or policies to be given to the user, q) updating user information, r) entering payment and/or copay information and/or payments for the user's visit, s) displaying a list of sanitation protocols and/or procedures, and t) activating automatic sanitation process; said appointment application configured to provide the user access to one or more functions selected from the group consisting of 1) identify user as a new and/or returning user, 2) scheduling a new appointment, verifying a previously confirmed appointment and/or canceling an appointment, 3) welcoming a user that has already scheduled an appointment, 4) providing the user with a privacy policy associated with the use of the medical kiosk, 5) providing the user with terms of service policy associated with the use of the medical kiosk, 6) requesting information as to why the user is using the user registration system, 7) requesting the user to enter a password, phone number, pin number, name, email address, address, date or birth and/or sex to identify the user, 8) requesting the user to verify if the user is at least a certain age, 9) requesting the user to identify one or more symptoms that the user is experiencing in which the user is seeking medical assistance, 10) requesting the user to answer one or more follow-up questions after the user enters the one or more symptoms, 11) informing the user to seek an in-person visit by the medical provider after the user has identified one or more symptoms that the user is experiencing, 12) requesting the user to identify one or more known allergies of the user, 13) requesting the user to identify one or more known medical conditions of the user, 14) requesting the user to identify one or more past medical procedures that have been performed on the user, 15) requesting the user to identify one or more medications the user is taking, 16) asking the user if the user has medical insurance, 17) requesting the user to enter in the medical insurance information and/or to scan the insurance card, 18) requesting the user to make a copay based the medical insurance or to fully pay for the medical visit, 19) enabling the user to request assistance, 20) listing one or more days and/or times that the medical kiosk is available for use by the user, 21) verifying all of the required information and payment information has been made by the user by displaying information on a screen, printing out verification for the user, emailing verification to user, texting verification to the user and/or leaving a voicemail of verification for the user, 22) updating user information, 23) storing information in a user file, 24) navigating the user through the vitals capture process, 25) navigating the user through the user consultation, and 26) navigating the user through a survey; said provider application is configured to have one or more features selected from the group consisting of a) displaying appointment information, b) displaying user information, c) viewing and/or modifying visit information, d) performing a consultation with the user, and e) accessing information from one or more medical devices in the medical kiosk, said provider application configured to provide the medical provider access to one or more functions selected from the group consisting of 1) viewing appointments that have been completed by the medical provider or are in progress for a certain day, 2) viewing appointments that have been made for a future time, 3) displaying one or more types of user appointment information, said user appointment information including information selected from the group consisting of time of appointment, user names, status of appointment, user payment status, user checked-in status, vitals collection status, status of video consultation status of data entry by the medical provider regarding video consultation, and status of appointment, 4) displaying a record about a user, such record information selected from the group consisting of user name, user date of birth, user sex, user symptoms, user medical conditions, date of last visit, diagnosis, allergies, medications, prior visit record of user, and medical records of user, 5) notifying the attendant that the user requires assistance, 6) limiting access to a user's information, 7) refusing an appointment that has been created for the medical provider, 8) beginning the conference with the user once the user is ready in the medical kiosk, 9) viewing the user on the medical provider's screen, 10) ending the consultation with the user, 11) viewing the user records, including the vitals capture process that has occurred or is occurring in the medical kiosk, 12) modifying a user's record, 13) adding and/or removing medication, medical conditions, allergies and/or symptoms information in the user's record, 14) entering notes about a user, diagnoses for a user, and/or follow-up care for a user, 15) controlling access to and/or activate one or more medical devices in the medical kiosk, 16) viewing the results from the use of one or more medical devices that have been used by the user, 17) creating a visit summary for a user, 18) creating a prescription for a user, 19) providing one or more visit documents and/or other types of documents to the user, 20) contacting another medical provider on the provider screen and/or enable the other medical provider to be viewed by the user, 21) engaging a translator to facilitate communication between the user and medical provider, and 22) contacting a third party to obtain information about and/or authorization for a user using the medical kiosk; said scheduling application includes one or more functions selected from the group consisting of 1) enabling a user to select a particular medical provider, 2) making an appointment on a medical kiosk at a particular time and place, 3) enabling a user to select the medical provider or type of medical provider based on the particular need of the user, 4) locating available locations of medical kiosks, 5) enabling a user to enter information about the user, 6) checking past, current and/or future appointments of the user regarding use of the medical kiosk, 7) entering a partial or full payment for use of the medical kiosk, 8) entering medical insurance information, 9) making payment information, 10) enabling a user to request assistance, 11) enabling a user to enter consents and/or consent forms, and 12) enabling the user to receive reminders about the appointment; said patient portal application configured to provide the medical provider access to one or more functions selected from the group consisting of 1) locating an available medical kiosk, 2) scheduling an appointment with the medical kiosk, 3) pre-registering symptoms and/or reasons for visit, 4) setting and/or canceling an appointment with the medical kiosk, 5) receiving reminders and/or updates regarding appointments for the medical kiosk, 6) obtaining information about medical kiosk availability, 7) obtaining information about certain medical provider availability, 8) obtaining information about the available medical provider, 9) selecting a certain medical provider and/or medical provider in a certain field of medicine, 10) obtaining map information, address information and/or hours of operation information regarding a selected medical kiosk, 11) locating the closest kiosk and/or kiosk availability for a certain medical provider and/or medical provider in a certain field of medicine, 12) presubmitting and/or preclearing medical insurance, 13) submitting payment information, 14) receiving information on payment status, 15) receiving information on insurance coverage, 16) receiving appointment reminders and/or updates, 17) receiving prescription information, 18) submitting payment information for medical visit and/or prescription, 19) answering surveys regarding the use of the medical kiosk, and 20) receiving medication reminders; said medical adherence application is configured to assist user with regard to medications, said medical adherence application including one or more functions selected from the group consisting of 1) reminding users to take their meds, 2) automatically creating a log when the user takes their medication, 3) tracking a user's compliance to taking their medication on time, 4) providing automatic progress reports, 4) referring the user to a pharmacist to answer any questions and/or for additional consultation, 5) automatically enrolling the user in a e-script network, which network sends their prescriptions to the pharmacy of their choice, 6) assisting in improving user satisfaction regarding medication compliance, 7) accessible on a screen in the medical kiosk, and/or on a computer screen and/or mobile device, 8) allowing a user to speak to a pharmacist, 9) allowing a user to change medication alerts 9) providing information to a user about various medical condition, 10) allowing the user to check medication order status, 11) allowing the user to refill prescriptions, 12) allowing user to transfer prescriptions to a pharmacy, 13) providing user with information about recommended dosages of medication, 14) providing information to user regarding period for taking medications, 15) providing user with information regarding frequency for taking medications, 16) providing information to user regarding information about medications, 17) providing information to user regarding generic brands available for medications, 18) allowing a user to request an appointment to speak with the medical provider, 19) allowing the user to enter compliance information regarding medication usage by user, 20) providing user with medication alerts, 21) allowing the user to change medication alerts, 22) allowing the user to select how information will be sent to user, and 23) providing the user with medication guidelines and/or medical plans; said an administrator application configured so that a medical administrator can remotely access one or more components of the medical kiosk; said administrator application including one or more functions selected from the group consisting of 1) allowing remote access to one or more medical devices in the medical kiosk, 2) allowing remote access to one or more computers in the medical kiosk, 3) allowing remote access to one or more routers in the medical kiosk, 4) allowing remote access to one or more displays on the medical kiosk, 5) allowing diagnostics to be executed from a remote location on one or more electronic components in the medical kiosk, 6) allowing the rebooting and/or reinitializing from a remote location of one or more electronic components in the medical kiosk, 7) allowing for review of the current and/or past status from a remote location of one or more electronic components in the medical kiosk, 8) allowing remote access to one or more power supplies in the medical kiosk, 9) allowing remote access to one or more servers in the medical kiosk, 10) allowing remote access to one or more harddrives in the medical kiosk, 11) allowing hardware and/or software updates to be remotely sent and/or loaded onto one or more electronic components in the medical kiosk, and 12) allowing software to be loaded onto and/or removed from one or more electronic components in the medical kiosk; said provider portal application configured to provide the medical provider access to one or more functions selected from the group consisting of 1) accessing another medical provider, 2) enabling two or more medical providers to be simultaneously viewed and/or heard by the user in the medical kiosk, 3) enabling the medical provider to switch to a new medical provider such that only the new medical provider is not viewed by the user in the medical kiosk, and 4) allowing a second medical provider to listen and/or communicate with the user in the medical kiosk. 14. The method as defined in claim 13, said plurality of medical devices including two or more devices selected from the group consisting of a stethoscope, an otoscope, a thermometer, a dermascope, a spirometer, blood pressure cuff, a pulse oximeter, a heating pad, a magnifying glass, a tongue depressor, tweezers, a blood glucometer, an audiometer, and a 3-lead EKG. 15. The method as defined in claim 14, wherein at least one said remotely controlled medical compartments is unlockable as the user progresses through a vitals capture program, and including the further step of causing said at least one remotely controlled medical compartment to unlock as the user progresses through a certain portion of the vitals capture program. 16. The method as defined in claim 13, wherein said medical kiosk includes a floor scale. 17. The method as defined in claim 13, wherein said medical kiosk includes a headphone jack. 18. The method as defined in claim 13, including a mobile device application or network application, said mobile application or network application configured to provide the user access to various functions on a mobile device or computer, said functions in including one or more functions selected from the group consisting of 1) locating an available medical kiosk, 2) scheduling an appointment with the medical kiosk, 3) pre-registering symptoms for visit, 4) setting an appointment with the medical kiosk, 5) receiving reminders regarding appointments for the medical kiosk, 6) obtaining information about medical kiosk availability, 7) obtaining information about certain medical provider availability, 8) obtaining information about available medical providers, 9) selecting a certain medical provider, 10) obtaining map information regarding a selected medical kiosk, 11) locating the closest kiosk for an appointment with a certain medical provider in a certain field of medicine, 12) presubmitting medical insurance, 13) submitting payment information, 14) receiving information on payment status, 15) receiving information on insurance coverage, 16) receiving updates regarding appointment regarding appointments for the medical kiosk, 17) receiving prescription information, 18) submitting payment information for prescriptions, 19) answering surveys regarding the use of the medical kiosk, 20) receiving medication reminders, 21) pre-registering reasons for visit, 22) canceling an appointment with the medical kiosk, 23) selecting a certain medical provider in a certain field of medicine, 24) providing address information regarding a selected medical kiosk, 25) obtaining hours of operation information regarding a selected medical kiosk, 26) locating the closest kiosk for an appointment with a certain medical provider, 27) locating the closest kiosk availability for an appointment with a certain medical provider in a certain field of medicine, 28) locating the closest kiosk availability for an appointment with a certain medical provider, and 29) preclearing medical insurance. 19. The method as defined in claim 13, wherein said medical kiosk includes an exterior registration station located external to said internal enclosure, said registration station including a user input system that enables the user to enter information about the user prior to having said real-time or near real-time tele-conference with the medical provider, said user input system including one or more components selected from the group consisting of a key pad for identification, a key pad for data entry, key board for identification, a key board for data entry, a touch screen for identification, a touch screen for data entry, a microphone and voice recognition software for identification, a microphone and voice recognition software for data entry, a fingerprint scanner for identification a fingerprint scanner for data entry, a retina scanner for identification, a retina scanner for data entry, camera, speaker, card reader, smart device reader/scanner, motion sensor, sound sensor, and temperature sensor, said registration station configured to provide the user access to one or more functions selected from the group consisting of a) entering the user's name, b) entering the user's address, c) entering the user's contact information, d) entering the user's age, e) entering the user's sex, f) entering the user's height, g) entering the user's weight, h) entering the user's race, i) entering the user's language, j) entering the user's medical history, k) entering medicines used by user, l) entering information on past medical condition, m) entering reason(s) for visit by the user, n) entering user's current symptoms, o) entering user's allergies, p) entering user's ID information, q) entering user's insurance information, r) entering user's payment information, s) entering consent information, t) requesting assistance from a medical attendant, u) entering date the user desires an appointment, v) entering user's current medical provider, w) requesting a specific medical provider x) providing information to the user about the medical kiosk, y) providing information to the user on how to use the medial kiosk, z) providing information to the user on how to properly input/convey information to the medical kiosk, aa) providing the user information during the inputting/conveying of information by the user to the medical kiosk, bb) providing the user information on the wait time for the user's use of the medical kiosk, cc) providing the user with a number of other users waiting to use the medical kiosk, dd) providing the user with information regarding whether the medical kiosk is in use or is available, ee) entering time the user desires an appointment, and ff) requesting a medical provider having a particular medical specialty. 20. The method as defined in claim 13, wherein said medical kiosk includes a includes a display screen located external to said internal enclosure that can be used to provide one or more types of information selected from the group consisting of advertising information, information about the medical kiosk, information about wait time for the medical kiosk, information as to the order of users waiting to use the medical kiosk, information about whether a medical kiosk is available or in use, cable TV shows, satellite TV shows, local broadcast TV shows, infomercials, medical programs, DVD materials, Blu-ray materials, video programs, YouTube programs, and pictures, said display configured to only display information and to not accept data entry from the user. 21. The method as defined in claim 13, wherein said internal enclosure of said medical kiosk includes a cleaning or sanitizing system to clean or sanitize at least a portion of said internal enclosure, said cleaning or sanitizing system including a system selected from the group consisting of a UV system and a mist system. 22. The method as defined in claim 13, wherein said medical kiosk includes a moveable interior panel to allow access to one or more components located behind the moveable panel located in said internal enclosure, said one or more components including components selected from the group consisting of 1) electronics located behind the exterior check-in station, 2) electronics located behind the first and second video screens and 3) electronics used for network communication.