최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
DataON 바로가기다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
Edison 바로가기다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
Kafe 바로가기국가/구분 | United States(US) Patent 등록 |
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국제특허분류(IPC7판) |
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출원번호 | US-0786201 (2013-03-05) |
등록번호 | US-9060063 (2015-06-16) |
발명자 / 주소 |
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출원인 / 주소 |
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대리인 / 주소 |
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인용정보 | 피인용 횟수 : 0 인용 특허 : 265 |
This invention provides for a method of (or apparatus for) facilitating the delivery of advice to consumers using a server unit which can store and display the names and characteristics of experts and then rapidly assist in connecting the expert and consumer for real-time communication. The server c
This invention provides for a method of (or apparatus for) facilitating the delivery of advice to consumers using a server unit which can store and display the names and characteristics of experts and then rapidly assist in connecting the expert and consumer for real-time communication. The server can also have the ability to receive keywords from the consumer, match those keywords to one or more experts, and tell the consumer how to contact an expert.
1. A non-transitory machine-readable medium having stored thereon a set of instructions, which when executed by a server system causes the server system to perform a method, the method comprising: transmitting, by the server system to an end-user computing device via an Internet, a web page configur
1. A non-transitory machine-readable medium having stored thereon a set of instructions, which when executed by a server system causes the server system to perform a method, the method comprising: transmitting, by the server system to an end-user computing device via an Internet, a web page configured to indicate an option to receive, from a user, a request via the web page and a browser of the end-user computing device;processing, by the server system, a first indication of a selection of the option;selecting, by the server system, an advisor from a plurality of advisors for indication in an advertisement for the advisor, the selecting based at least in part on a compensation rate of the advisor and a quality score of the advisor;determining, by the server system, a status of the advisor;in response to the selection, transmitting to the end-user computing device the advertisement for the advisor, the advertisement to be visually displayed via the end-user computing device, wherein the advertisement includes: at least one reference selectable by the user to request a real-time communication connection with the advisor, wherein the real-time communication connection is separate from an Internet connection used by the end-user computing device to download the web page; andan indication of the status of the advisor;while the advisor is determined to be currently available for real-time communication, receiving, by the server system, from the end-user computing device a second indication of a user selection of the at least one reference made via the advertisement, the user selection of the at least one reference corresponding to the advisor; andin response to the second indication of the user selection of the at least one reference, establishing a telephonic connection via a central controller of the server system to provide the real-time communication connection requested between the advisor and the user, wherein the establishing the telephonic connection comprises the central controller directing a first transmission to the user, the central controller directing a second transmission to the advisor, and the central controller joining the first transmission and the second transmission, and wherein the telephonic connection is separate from the Internet connection used by the end-user computing device to download the web page. 2. The medium of claim 1, wherein the method further comprises: providing visual display of advertisements on a media channel on behalf of multiple advertisers, the visual display of advertisements to include the at least one reference for telephonic connections with respective advertisers of the multiple advertisers; andcharging an amount each time a respective telephonic connection is established between a respective advertiser and a customer. 3. The medium of claim 1, wherein the transmitting the advertisement is in response to a search submitted by the user. 4. The medium of claim 3, wherein the search submitted by the user indicates a geographic location. 5. The medium of claim 3, wherein the search submitted by the user indicates a subject matter. 6. The medium of claim 3, wherein the search submitted by the user comprises a keyword search. 7. The medium of claim 1, wherein the method further comprises: charging an amount for each telephonic connection established between the advisor and the user based on the advertisement. 8. The medium of claim 7, wherein the charging of the amount comprises deducting the amount from an amount received from the user. 9. The medium of claim 7, wherein the charging of the amount comprises charging the user. 10. The medium of claim 7, wherein the amount charged is according to a price specified by the advisor. 11. A server system, comprising: one or more servers coupled to one or more network interfaces to facilitate access to a network, and memory coupled to the one or more servers and storing instructions that, when executed by the one or more servers, cause the server system to: transmit, to an end-user computing device via an Internet, a web page configured to indicate an option to receive, from a user, a request via the web page and a browser of the end-user computing device;process a first indication of a selection of the option;select an advisor from a plurality of advisors, based at least in part on a compensation rate of the advisor and a quality score of the advisor, for indication in an advertisement for the advisor;determine a status of the advisor;in response to the selection, transmit to the end-user computing device the advertisement for the advisor, the advertisement to be visually displayed via the end-user computing device, wherein the advertisement includes: at least one reference selectable by the user via the Internet to request a real-time communication connection with the advisor, wherein the real-time communication connection is separate from an Internet connection used by the end-user computing device to download the web page; andan indication of the status of the advisor; andreceive, while the advisor is determined to be currently available for real-time communication, a second indication of a user selection of the at least one reference corresponding to the advisor from the end-user computing device via the advertisement; anda central controller coupled with the one or more servers and configured to, in response to the second indication of the user selection of the at least one reference, establish a telephonic connection to provide the real-time communication connection requested between the advisor and the user, wherein the establishing the telephonic connection comprises the central controller directing a first transmission to the user, the central controller directing a second transmission to the advisor, and the central controller joining the first transmission and the second transmission, and wherein the telephonic connection is separate from the Internet connection used by the end-user computing device to download the web page. 12. The server system of claim 11, wherein the server system is configured to: provide visual display of advertisements on a media channel on behalf of multiple advertisers, the visual display of advertisements to include the at least one reference for telephonic connections with respective advertisers of the multiple advertisers; andcharge an amount each time a respective telephonic connection is established between a respective advertiser and a customer. 13. The server system of claim 11, wherein the transmitting the advertisement is in response to a search submitted by the user. 14. The server system of claim 13, wherein the search submitted by the user indicates a geographic location. 15. The server system of claim 13, wherein the search submitted by the user indicates a subject matter. 16. The server system of claim 13, wherein the search submitted by the user comprises a keyword search. 17. The server system of claim 11, wherein the server system is configured to: charge an amount for each telephonic connection established between the advisor and the user based on the advertisement. 18. The server system of claim 17, wherein the amount charged is according to a price specified by the advisor and the charging of the amount comprises deducting the amount from an amount received from the user and/or charging the user. 19. A method, comprising: transmitting, by the server system to an end-user computing device via an Internet, a web page configured to indicate an option to receive, from a user, a request via the web page and a browser of the end-user computing device;processing, by the server system, a first indication of a selection of the option;selecting, by the server system, an advisor from a plurality of advisors, based at least in part on a compensation rate of the advisor and a quality score of the advisor, for indication in an advertisement for the advisor;determining, by the server system, a status of the advisor;in response to the selection, transmitting to the end-user computing device the advertisement for the advisor, the advertisement to be visually displayed via the end-user computing device, wherein the advertisement includes: at least one reference selectable by the user to request a real-time communication connection with the advisor, wherein the real-time communication connection is separate from an Internet connection used by the end-user computing device to download the web page; andan indication of the status of the advisor;while the advisor is determined to be currently available for real-time communication, receiving, by the server system, from the end-user computing device a second indication of a user selection of the at least one reference made via the advertisement, the user selection of the at least one reference corresponding to the advisor; andin response to the second indication of the user selection of the at least one reference, establishing a telephonic connection via a central controller of the server system to provide the real-time communication connection requested between the advisor and the user, wherein the establishing the telephonic connection comprises the central controller directing a first transmission to the user, the central controller directing a second transmission to the advisor, and the central controller joining the first transmission and the second transmission, and wherein the telephonic connection is separate from the Internet connection used by the end-user computing device to download the web page. 20. The method of claim 19, wherein the transmitting the advertisement is in response to a search submitted by the user. 21. The method of claim 19, further comprising: providing visual display of advertisements on a media channel on behalf of multiple advertisers, the visual display of advertisements to include the at least one reference for telephonic connections with respective advertisers of the multiple advertisers; andcharging an amount each time a respective telephonic connection is established between a respective advertiser and a customer.
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