Providing interactive services to enhance information presentation experiences using wireless technologies
원문보기
IPC분류정보
국가/구분
United States(US) Patent
등록
국제특허분류(IPC7판)
H04W-004/00
G06F-003/0481
G06Q-010/10
G06Q-030/02
출원번호
US-0911265
(2010-10-25)
등록번호
US-9143881
(2015-09-22)
발명자
/ 주소
Fan, James
Barrett, Thomas
Lam, Jennifer K.
출원인 / 주소
AT&T INTELLECTUAL PROPERTY I, L.P.
대리인 / 주소
Amin, Turocy & Watson, LLP
인용정보
피인용 횟수 :
4인용 특허 :
76
초록▼
Systems, methods, and devices that provide interactive services relating to an information presentation to user equipment (UE) are presented. A presentation management component (PMC) provides at least a portion of the information presentation to one or more UEs, which can be integrated with the PMC
Systems, methods, and devices that provide interactive services relating to an information presentation to user equipment (UE) are presented. A presentation management component (PMC) provides at least a portion of the information presentation to one or more UEs, which can be integrated with the PMC, to facilitate enabling one or more UE users to use interactive services in relation to a tour of a point(s) of interest associated with the PMC. The interactive services comprise, for example, broadcast communications to desired UEs in a tour group, UE clustering, customized tour recommendations, whiteboard feature, note-taking functions, “slow down” option, and “raise hand” option. Respective UEs in a group are configured to be a master UE, sub-master UE, or slave UE, wherein the master UE at least partially controls communications of the other UEs in the group, and the sub-master UE at least partially controls communications of UEs in a sub-group.
대표청구항▼
1. A system, comprising: a memory that stores executable instructions; anda processor, communicatively coupled to the memory, that facilitates execution of the executable instructions to perform operations, comprising: initiating provisioning of a first communication device to facilitate integrating
1. A system, comprising: a memory that stores executable instructions; anda processor, communicatively coupled to the memory, that facilitates execution of the executable instructions to perform operations, comprising: initiating provisioning of a first communication device to facilitate integrating the first communication device with a set of interactive services and to facilitate use of the set of interactive services by the first communication device in relation to an information presentation;clustering a set of communication devices associated with the information presentation into a cluster, wherein the set of communication devices comprises the first communication device and a second communication device;facilitating presentation of a location of the second communication device relative to another location of the first communication device on a display screen of the first communication device in response to a selection of the cluster;receiving a preference from the first communication device, wherein the information presentation is associated with a tour, and the preference indicates that the information presentation is to be divided into a first portion of the information presentation in connection with the first communication device and a second portion of the information presentation in connection with the second communication device;analyzing the preference and congestion information that is received from a sensor associated with a tour exhibit that relates to the information presentation, wherein the congestion information indicates a level of congestion associated with the tour exhibit due to traffic associated with a defined area that is associated with the tour exhibit;customizing a first tour route relating to the first portion of the information presentation for use in connection with the first communication device and a second tour route relating to the second portion of the information presentation for use in connection with the second communication device based on the preference and the congestion information, wherein the first tour route is associated with the tour exhibit;facilitating a broadcast transmission of information associated with the information presentation to communication devices in the set of communication devices;receiving a slow-down indicator from the second communication device; andadjusting the second portion of the information presentation, in response to the slow-down indicator, to facilitate slowing down the second portion of the information presentation from a defined rate of speed to a slower rate of speed that is slower than the defined rate of speed and continuing the broadcast transmission of the information associated with the second portion of the information presentation at the slower rate of speed. 2. The system of claim 1, wherein the operations further comprise: translating a set of information that is being presented by the first communication device in connection with the information presentation from a first language to a second language to generate translated information that facilitates presentation of the set of information in accordance with the second language; andtransmitting the translated information from the first communication device to the second communication device. 3. The system of claim 1, wherein the clustering comprises clustering the set of communication devices into the cluster in accordance with a set of preferences, wherein the cluster is selectable to display the location of the second communication device. 4. The system of claim 1, wherein the operations further comprise facilitating displaying of a message from the first communication device on a whiteboard associated with the cluster, and wherein the whiteboard displays messages received from the set of communication devices and is accessible by the set of communication devices. 5. The system of claim 1, wherein the operations further comprise: receiving question information relating to a question and a request for a private reply to the question from the first communication device;initiating selection of a uni-cast communication option, in response to the request; andinitiating a uni-cast transmission of response information relating to a response to the question to the first communication device, in response to the initiating the selection of the uni-cast communication option. 6. The system of claim 1, wherein the operations further comprise: receiving a first tour itinerary associated with the information presentation, wherein the first tour itinerary comprises a different tour route than a second tour itinerary associated with the information presentation, and the first tour itinerary is associated with the first communication device and the second tour itinerary is associated with the second communication device; andfacilitating transmitting of a set of information associated with an exhibit that is associated with the first tour itinerary to the second communication device. 7. The system of claim 1, wherein the operations further comprise: receiving a set of preferences associated with the first communication device, wherein the customizing the first tour route further comprises customizing the first tour route relating to the information presentation based on the set of user preferences, comprising the preference. 8. The system of claim 1, wherein the operations further comprise: tagging a first piece of information associated with a whiteboard with a tag in response to input received from the first communication device; andbased on the tag, associating the first piece of information with a second piece of information associated with the whiteboard and having the tag. 9. The system of claim 1, wherein the operations further comprise: facilitating a selection of a subset of communication devices of the set of communication devices;clustering the subset of communication devices into a sub-cluster; andfacilitating a broadcast transmission of a subset of the information associated with the information presentation to communication devices in the subset of communication devices. 10. The system of claim 1, wherein the operations further comprise initiating sending of information from the first communication device to the second communication device associated with the cluster in response to a push command. 11. The system of claim 1, wherein the first communication device is a mobile communication device that establishes a wireless communication connection for the facilitating the presentation of the location. 12. A method, comprising: integrating, by a system comprising a processor, a first user equipment with a presentation management component associated with a set of interactive services to facilitate providing the set of interactive services to the first user equipment for use in relation to an information presentation;clustering, by the system, a set of user equipment associated with the information presentation into a cluster, wherein the set of user equipment comprises the first user equipment and a second user equipment;initiating, by the system, a presentation of a location of the second user equipment relative to another location of the first user equipment on a display screen of the first user equipment in response to the clustering the set of user equipment into the cluster;receiving, by the system, a tour-related preference from the first user equipment, wherein the information presentation is associated with a tour, and the tour-related preference indicates that the information presentation is to be divided into a first information presentation portion in connection with the first user equipment and a second information presentation portion in connection with the second user equipment;analyzing, by the system, the tour-related preference and congestion information that is received from a sensor associated with a tour exhibit that relates to the information presentation, wherein the congestion information indicates an amount of traffic located in a defined area in proximity to the tour exhibit;determining, by the system, a first customized tour route relating to the first information presentation portion for use in connection with the first user equipment and a second customized tour route relating to the second information presentation portion for use in connection with the second user equipment based on the tour-related preference and the congestion information;facilitating, by the system, a broadcast transmission of information associated with the information presentation to user equipment of the set of user equipment;receiving, by the system, a slow-down indicator from the second user equipment; andadjusting, by the system, the second information presentation portion, in response to the slow-down indicator, to facilitate slowing down the second information presentation portion from a defined rate of speed to a slower rate of speed that is slower than the defined rate of speed and continuing the broadcast transmission of the information associated with the second information presentation portion at the slower rate of speed. 13. The method of claim 12, further comprising: transmitting, by the system, contextual information and location information associated with the first user equipment to the presentation management component, wherein the contextual information comprises a time constraint for the information presentation; andfacilitating, by the system, accessing an interactive service of the set of interactive services by the first user equipment based on the contextual information and the location information, wherein the information presentation is associated with a tour. 14. The method of claim 13, further comprising: transmitting, by the system, a set of preferences relating to the information presentation to the presentation management component; andreceiving, by the system, the information presentation, wherein the information associated with the information presentation is customized based on the current location of the first user equipment, the time constraint, and the set of preferences, comprising the tour-related preference. 15. The method of claim 12, further comprising: receiving, by the system, a pace-modification request from the second user equipment to request that the information presentation be temporarily suspended; andtemporarily suspending, by the system, the information presentation for a defined amount of time in response to the receiving of the pace-modification request. 16. The method of claim 12, further comprising: receiving, by the system, a service, wherein the service is associated with an online retail site. 17. The method of claim 12, further comprising: configuring, by the system, the first user equipment to broadcast the information associated with the information presentation to the user equipment of the set of user equipment;receiving, by the system, selection information to facilitate selecting a broadcast communication command; andbroadcasting, by the system, the information associated with the information presentation to the user equipment of the set of user equipment in response to the selection of the broadcast communication command. 18. A system, comprising: a memory that stores executable instructions; anda processor, communicatively coupled to the memory, that facilitates execution of the executable instructions to perform operations comprising: facilitating a provisioning of a set of mobile communication devices to enable integration of the set of mobile communication devices with respect to presentation management to facilitate providing an information presentation and a set of interactive services relating to the information presentation to the set of mobile communication devices;receiving clustering information indicating that mobile communication devices of the set of mobile communication devices are grouped into a cluster, wherein the set of mobile communication devices comprises a first mobile communication device and a second mobile communication device;transmitting, to the first mobile communication device, a location of the second mobile communication device relative to the first mobile communication device to facilitate presenting the location of the second mobile communication device on a display screen of the first mobile communication device in response to the receiving the clustering information;receiving a tour-related preference from the first mobile communication device, wherein the information presentation is associated with a tour, and the tour-related preference indicates that the information presentation is to be divided into a first portion of the information presentation in connection with the first mobile communication device and a second portion of the information presentation in connection with the second mobile communication device;analyzing the tour-related preference and congestion information that is received from a sensor associated with a tour exhibit that relates to the information presentation, wherein the congestion information indicates a level of congestion associated with the tour exhibit due to traffic located in a defined area that is in proximity to the tour exhibit;determining a first customized tour route relating to the first portion of the information presentation for use in connection with the first mobile communication device and a second customized tour route relating to the second portion of the information presentation for use in connection with the second mobile communication device based on the tour-related preference and the congestion information;facilitating a broadcast transmission of information associated with the information presentation to mobile communication devices in the set of mobile communication devices;receiving a slow-down indicator from the second mobile communication device; andadjusting the second portion of the information presentation, in response to the slow-down indicator, to facilitate slowing down the second portion of the information presentation from a defined rate of speed to a slower rate of speed that is slower than the defined rate of speed and continuing the broadcast transmission of the information associated with the second portion of the information presentation at the slower rate of speed. 19. The system of claim 18, wherein the operations further comprise: identifying a current location of the first mobile communication device;receiving a time constraint associated with the first mobile communication device;receiving contextual information associated with the first mobile communication device, wherein the contextual information comprises a set of preferences of a user identity associated with the first mobile communication device, and the set of preferences comprises the tour-related preference; andgenerating the first portion of the information presentation to be customized based on the current location of the first mobile communication device, the time constraint associated with the first mobile communication device, and the contextual information. 20. The system of claim 19, wherein the operations further comprise: receiving sensed information from a sensor that indicates that the first mobile communication device is within a defined distance of an exhibit associated with the tour; andin response to the receiving the sensed information, transmitting an exhibit-related portion of the information presentation relating to the exhibit to the first mobile communication device.
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