Method and system for preventing illicit use of a telephony platform
원문보기
IPC분류정보
국가/구분
United States(US) Patent
등록
국제특허분류(IPC7판)
H04M-001/66
H04M-007/00
H04W-012/12
H04L-029/06
H04M-015/00
H04L-029/08
출원번호
US-0995015
(2016-01-13)
등록번호
US-9614972
(2017-04-04)
발명자
/ 주소
Ballai, Adam
Hagemann, III, Robert C.
Zarick, Daniel
출원인 / 주소
Twilio, Inc.
대리인 / 주소
Schox, Jeffrey
인용정보
피인용 횟수 :
1인용 특허 :
246
초록▼
A system and method for preventing illicit use of a telephony platform that includes enrolling a plurality of accounts on a telecommunications platform, wherein an account includes account configuration; at a fraud detection system of the telecommunications platform, receiving account usage data, wh
A system and method for preventing illicit use of a telephony platform that includes enrolling a plurality of accounts on a telecommunications platform, wherein an account includes account configuration; at a fraud detection system of the telecommunications platform, receiving account usage data, wherein the usage data includes at least communication configuration data and billing configuration data of account configuration and further includes communication history of the plurality of accounts; calculating fraud scores of a set of fraud rules from the usage data, wherein at least a sub-set of the fraud rules include conditions of usage data patterns between at least two accounts; detecting when the fraud scores of an account satisfy a fraud threshold; and initiating an action response when a fraud score satisfies the fraud threshold.
대표청구항▼
1. A method comprising: at a hardware fraud detection system: responsive to sub-account usage data of at least one sub-account of a telecommunication platform, controlling the fraud detection system to calculate at least a first fraud score of a first sub-account from the sub-account usage data, the
1. A method comprising: at a hardware fraud detection system: responsive to sub-account usage data of at least one sub-account of a telecommunication platform, controlling the fraud detection system to calculate at least a first fraud score of a first sub-account from the sub-account usage data, the sub-account usage data including at least sub-account configuration data and communication history data, the first sub-account being managed by a first parent account in the telecommunication platform, wherein the sub-account usage data includes application media configuration of the first sub-account and application media configuration of a second sub-account, and wherein controlling the fraud detection system to calculate at least a first fraud score comprises determining whether the first sub-account uses application media files identical to media files used by at least the second sub-account;responsive to a determination by the fraud detection system that at least the first fraud score of the first sub-account satisfies a fraud threshold, controlling the fraud detection system to provide an external service provider system of the first parent account with a notification of illicit behavior of the first sub-account, the fraud detection system providing the notification via the telecommunication platform,wherein the first sub-account is a telecommunication platform account of an external system that uses a service of the external service provider system and a service of the telecommunication platform. 2. The method of claim 1, wherein illicit behavior includes at least one of toll fraud, spamming, terms of service violations, denial of service attacks, credit card fraud, suspicious behavior, and phishing attacks. 3. The method of claim 1, wherein determining whether the first sub-account uses application media files identical to media files used by at least the second sub-account comprises: calculating fingerprints of media files encountered during a communication session; and identifying corresponding media file fingerprints in the first sub-account and the second sub-account. 4. The method of claim 1, wherein the communication history data includes communication history data of the first sub-account. 5. The method of claim 1, wherein the communication history data includes communication history data of the second sub-account. 6. The method of claim 1, wherein the communication history data includes communication history data of the first sub-account and communication history data of the second sub-account. 7. A hardware fraud detection system comprising: a fraud score calculator constructed to, responsive to sub-account usage data of at least one sub-account of a telecommunication platform, calculate at least a first fraud score of a first sub-account from the sub-account usage data, the sub-account usage data including at least sub-account configuration data and communication history data, the first sub-account being managed by a first parent account in the telecommunication platform;a fraud score database constructed to store the first fraud score; anda fraud rule set constructed to:determine whether at least the first fraud score stored by the fraud score database satisfies a fraud threshold; andresponsive to a determination that at least the first fraud score of the first sub-account satisfies the fraud threshold, provide an external service provider system of the first parent account with a notification of illicit behavior of the first sub-account, the fraud rule set providing the notification via the telecommunication platform,wherein the first sub-account is a telecommunication platform account of an external system that uses a service of the external service provider system and a service of the telecommunication platform,wherein the sub-account configuration data includes configuration data of the first account and configuration data of a second sub-account,wherein the sub-account usage data includes at least one of:application media configuration of the first sub-account and application media configuration of the second sub-account,application uniform resource identifiers (URIs) mapped to communication endpoints of the first sub-account and application URIs mapped to communication endpoints of the second sub-account, andwherein in a case where the sub-account usage data includes application media configuration of the first sub-account and application media configuration of the second sub-account, the fraud score calculator is constructed to calculate at least the first fraud score of the first sub-account from the sub-account usage data by determining whether the first sub-account uses application media files identical to media files used by at least the second sub-account, andwherein in a case where the sub-account usage data includes application URIs mapped to communication endpoints of the first sub-account and application URIs mapped to communication endpoints of the second sub-account, the fraud score calculator is constructed to calculate at least the first fraud score of the first sub-account from the sub-account usage data by determining whether corresponding application URIs are configured in at least the first sub-account and the second sub-account. 8. The system of claim 7, wherein illicit behavior includes at least one of toll fraud, spamming, terms of service violations, denial of service attacks, credit card fraud, suspicious behavior, and phishing attacks. 9. The system of claim 7, wherein determining whether the first sub-account uses application media files identical to media files used by at least the second sub-account comprises: calculating fingerprints of media files encountered during a communication session; and identifying corresponding media file fingerprints in the first sub-account and the second sub-account. 10. A method comprising: at a hardware fraud detection system: responsive to sub-account usage data of a plurality of sub-accounts of a telecommunication platform, controlling the fraud detection system to calculate a first fraud score of a first sub-account of the plurality of sub-accounts from the sub-account usage data,the sub-account usage data of the plurality of sub-accounts including at least sub-account configuration data, a credit card number, and communication history data for each sub-account,each sub-account of the plurality of sub-accounts being managed by a first parent account in the telecommunication platform,wherein controlling the fraud detection system to calculate the first fraud score comprises determining a number of sub-accounts that share a same credit card number;responsive to a determination by the fraud detection system that the determined number of sub-accounts that share a same credit card number satisfies a fraud threshold, controlling the fraud detection system to provide an external service provider system of the first parent account with a notification of illicit behavior of the first sub-account, the fraud detection system providing the notification via the telecommunication platform,wherein the first sub-account is a telecommunication platform account of an external system that uses a service of the external service provider system and a service of the telecommunication platform. 11. The method of claim 10, wherein payment mechanism configuration of the first sub-account includes a credit card number for the first sub-account and payment mechanism configuration of the second sub-account includes a credit card number for the second sub-account. 12. A method comprising: at a hardware fraud detection system: responsive to sub-account usage data of at least one sub-account of a telecommunication platform, controlling the fraud detection system to calculate at least a first fraud score of a first sub-account from the sub-account usage data, the sub-account usage data including at least sub-account configuration data and communication history data, the first sub-account being managed by a first parent account in the telecommunication platform, wherein the sub-account usage data includes application uniform resource identifiers (URIs) mapped to communication endpoints of the first sub-account and application URIs mapped to communication endpoints of a second sub-account, andwherein controlling the fraud detection system to calculate at least a first fraud score comprises determining whether corresponding application URIs are configured in at least the first sub-account and the second sub-account;responsive to a determination by the fraud detection system that at least the first fraud score of the first sub-account satisfies a fraud threshold, controlling the fraud detection system to provide an external service provider system of the first parent account with a notification of illicit behavior of the first sub-account, the fraud detection system providing the notification via the telecommunication platform,wherein the first sub-account is a telecommunication platform account of an external system that uses a service of the external service provider system and a service of the telecommunication platform.
연구과제 타임라인
LOADING...
LOADING...
LOADING...
LOADING...
LOADING...
이 특허에 인용된 특허 (246)
Charles Kevin Shank ; R. Alberto Villarica, Abstract interface for media and telephony services.
Baldwin,Christopher David; Bernardini,David A.; Chavez,David L.; Gentile Polese,Luigi; Pessot,Albert D.; Roehrich,Rod; Dorato,Karen, Alternate routing of media connections within a single communications system across public or private network facilities.
Duursma, Martin; Panasyuk, Anatoliy; Ciraldo, Robert; Ungerman, Anthony; Pedersen, Bradley Jay; Davis, III, Tom C.; Bloomfield, Marc A., Apparatus and method for determining a program neighborhood for a client node in a client-server network using markup language techniques.
Vladimir N. Deryugin ; Dmitry A. Torba ; Igor Neyman, Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system.
Dezonno Anthony J. (2225 Midhurst Rd. Downers Grove IL 60516) Surma Richard S. (5216 Pennywood Dr. Lisle IL 60532) Holtaway Thomas S. (245 Spring Ave. Glen Ellyn IL 60137), Automatic call distribution system with an ISDN compatible call connection system and method.
Toba Francis, Brian Alejandro; Gereda Pico, Reymarx; Cuevas, Renee Mauricio; Rallo, Christopher Lee; Figueroa, Javier; Cabrera, Alejandro E., Bi-directional sharing of a document object model.
Gerhard, Glen; Sheng, Jonqjeng Max; Ryner, Gerald T., Establishing and controlling communication sessions between SIP devices and website application servers.
Porter, Brandon W.; Stifelman, Lisa Joy; Bodell, Michael; Marx, Matthew Talin; Sutton, Bill, Handling of speech recognition in a declarative markup language.
Da Palma, William V.; Gavagni, Brett J.; Mandalia, Baiju D.; Muschette, Brien H.; Nusbickel, Wendi L., Integrating an IVR application within a standards based application server.
Connelly,Jon Christopher; Hansen,Dian; Shurtleff, III,Robert Glenn, Method and apparatus and program for scheduling and executing events in real time over a network.
Dobner, Edward Joseph; Kuehr-McLaren, David Gerard; Nadalin, Anthony Joseph; Zhang, Xiaoyan, Method and apparatus for establishing a secure communication connection between a java application and secure server.
Grunsted David P. ; Krebs Christopher C. ; Botkin Bruce A. ; Kemp Daniel L. ; Dohrmann Kevin, Method and apparatus for initiating telephone calls using a data network.
Jreij Elie A. (Austin TX) Dunn Tave P. (Austin TX) Horowitz Michael J. (Ann Arbor MI) Gersing Peter E. (Cupertino CA) Whittington Robert D. (Pflugerville TX) Huber Werner (Munich DEX), Method and apparatus for masking the reporting of network telephony events to a computer.
Kochanski, Gregory P.; Olive, Joseph Philip; Shih, Chi-Lin, Method and apparatus for performing text-to-speech conversion in a client/server environment.
Andhare, Shirish; Haakenson, Erik; Adeeb, Ramy; McKinnon, Beth; Vernooy, Matt; Kunins, Jeff, Method and system for design for run-time control of voice XML applications.
Drosset, Joseph St-John; Kim, Michael; Bottorf, Christopher J.; McMillan, Juan C., Method and system for subscriber-based audio service over a communication network.
Ball, Thomas J.; Danielsen, Peter John; Mataga, Peter Andrew; Rehor, Kenneth G., Method of providing transfer capability on web-based interactive voice response services.
Reding, Craig L.; Reformato, John R.; Rajagopalan, Mahesh; Roberts, Brian F.; Helbling, Chris L.; Chopra, Manvinder S.; Hum, Ken J.; Pathak, Apurva, Methods and systems for configuring and providing conference calls.
Gechter Jerry (Lincoln MA) Fried Jeffrey A. (Somerville MA) Pokress Robert L. (Andover MA) Andrews G. Wayne (Nashua NH), Methods of automatically rerouting an incoming telephone call placed over a network.
Swanson, Jon N.; Chapweske, Adam; Colovic, Andrija; Arnold, Jonathan, Methods, systems and program products for efficient communication of data between conference servers.
Mellen-Garnett, Katrina A.; Gupta, Prashant, Modular application collaboration including filtering at the source and proxy execution of compensating transactions to conserve server resources.
Hill, Deborah Jeanne; Kiefhaber, Sarah Hildebrandt; Kohler, Joylee E.; Paddock, Henry R.; Sobus, Katherine A.; Thomson, Rodney A., Multi-service request within a contact center.
Ansari, Amir; Cowgill, George A.; Masina, Ramprakash; Ramayya, Jude P.; McQuarters, Alvin R.; Raissyan, Atousa; Nicholls, Leon E., Multi-services application gateway and system employing the same.
Saylor, Michael J.; Trundle, Stephen S.; Patnaik, Anurag; Garr, David A.; Lindsey, Benjamin M.; Mahowald, Josh; Inanoglu, Zeynep, Multiple voice network access provider system and method.
Lee,Sung Won; Yoon,Soon Young; Maeng,Seung Joo; Kim,Woo June; Chang,Hong Seong; Chang,Hoon, Power control apparatus and method in a wireless communication system using scheduled packet data service channel.
Stifelman, Lisa J.; Partovi, Hadi; Partovi, Haleh; Alpert, David Bryan; Marx, Matthew Talin; Bailey, Scott James; Sims, Kyle D.; Bailey, Darby McDonough; Brathwaite, Roderick Steven; Koh, Eugene; Davis, Angus Macdonald, Providing menu and other services for an information processing system using a telephone or other audio interface.
Stifelman,Lisa Joy; Partovi,Hadi; Partovi,Haleh; Alpert,David Bryan; Marx,Matthew Talin; Bailey,Scott James; Sims,Kyle D.; Bailey,Darby McDonough; Brathwaite,Roderick Steven; Koh,Eugene; Davis,Angus , Providing menu and other services for an information processing system using a telephone or other audio interface.
Stifelman,Lisa Joy; Partovi,Hadi; Partovi,Haleh; Alpert,David Bryan; Marx,Matthew Talin; Bailey,Scott James; Sims,Kyle D.; Bailey,Darby McDonough; Brathwaite,Roderick Steven; Koh,Eugene; Davis,Angus Macdonald, Providing services for an information processing system using an audio interface.
Saylor, Michael J.; Trundle, Stephen S.; Patnaik, Anurag; Garr, David A.; Lindsey, Benjamin M.; Mahowald, Josh; Inanoglu, Zeynep, Revenue generation method for use with voice network access provider system and method.
Schuster, Guido M.; Sidhu, Ikhlaq S.; Mahler, Jerry J.; Dean, Frederick D.; Grabiec, Jacek A., System and method for advertising using data network telephone connections.
Meubus Charles J.,CAX ; Jodoin Sylvain,CAX ; Nadeau Raymond,CAX, System and method for communication session disposition responsive to events in a telecommunications network and the internet.
Nick Nance ; Steve Johnson ; Mathew Porter ; Tracy Boehrer, System and method for controlling telephone calls through a cross platform enabled internet browser.
Taylor, Jonathan Robert; Campbell, Ryan Stephen; Auburn, RJ; Agranovsky, Alexander S.; Green, Robbie A., System and method for dynamic call-progress analysis and call processing.
Taylor, Jonathan Robert; Campbell, Ryan Stephen; Auburn, RJ; Agranovsky, Alexander S., System and method for dynamic telephony resource allocation between premise and hosted facilities.
Saylor, Michael J.; Trundle, Steven S; Zirngibl, Michael X.; Brown, Steven R.; Patnaik, Anurag; Garr, David A.; Lindsey, Benjamin M.; Mahowald, Josh; Inanoglu, Zeynap, System and method for generating voice pages with included audio files for use in a voice page delivery system.
Schuster, Guido M.; Sidhu, Ikhlaq S.; Bezaitis, Andrew; Gentles, Thomas, System and method for performing messaging services using a data communications channel in a data network telephone system.
Saylor,Michael J.; Richards, III,Frederick; Trundle,Steven S; Rolincik,Mark J.; Gardner,Douglas F., System and method for personalizing an interactive voice broadcast of a voice service based on automatic number identification.
Saylor, Michael J.; Richards, III, Frederick; Patnaik, Anurag; Zirngibl, Michael, System and method for real-time, personalized, dynamic, interactive voice services for book-related information.
Saylor,Michael J.; Richards, III,Frederick; Patnaik,Anurag; Zirngibl,Michael, System and method for real-time, personalized, dynamic, interactive voice services for corporate-analysis related information.
Zirngibl, Michael; Patnaik, Anurag; Saylor, Michael J.; Richards, III, Frederick, System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule.
Zirngibl,Michael; Anurag,Patnaik; Saylor,Michael J.; Richards, III,Frederick, System and method for real-time, personalized, dynamic, interactive voice services for information related to existing travel schedule.
Langseth, Justin; Orolin, Nicolas J.; Patnaik, Anurag; Zirngibl, Michael; Saylor, Michael J.; Richards, III, Frederick, System and method for real-time, personalized, dynamic, interactive voice services for property-related information.
Eberle, Hannes; Leon, Christopher S.; Maass, Bodo; Patnaik, Anurag; Santa Ana, Alberto; Zirngibl, Michael; Reyes, Benjamin; Mosle, Wolf, System and method for the creation and automatic deployment of personalized dynamic and interactive voice services.
Zirngibl,Michael; Patnaik,Anurag, System and method for the creation and automatic deployment of personalized dynamic and interactive voice services with integrated inbound and outbound voice services.
Eberle,Hannes; Leon,Christopher S.; Maass,Bodo; Patnaik,Anurag; Santa Ana,Alberto; Zirngibl,Michael; Reyes,Benjamin; Mosle,Wolf, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services.
Eberle, Hannes; Leon, Christopher S.; Maass, Bodo; Patnaik, Anurag; Santa Ana, Alberto; Zirngibl, Michael, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services including module for generating and formatting voice services.
Zirngibl, Michael; Patnaik, Anurag; Maass, Bodo; Eberle, Hannes, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through digital sound files.
Zirngibl, Michael; Patnaik, Anurag; Maass, Bodo; Eberle, Hannes; Langseth, Justin, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, including deployment through personalized broadcasts.
Zirngibl, Michael; Patnaik, Anurag; Maass, Bodo; Leon, Christopher S., System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries.
Zirngibl, Michael; Patnaik, Anurag; Maass, Bodo; Leon, Christopher S., System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries.
Eberle,Hannes; Leon,Christopher S.; Maass,Bodo; Patnaik,Anurag; Santa Ana,Alberto; Zirngibl,Michael, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with system and method that enable on-the-fly content and speech generation.
Zirngibl, Michael; Patnaik, Anurag; Maass, Bodo; Eberle, Hannes, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control.
Zirngibl,Michael; Patnaik,Anurag; Maass,Bodo; Eberle,Hannes, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control.
Zirngibl, Michael; Patnaik, Anurag, System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with the direct delivery of voice services to networked voice messaging systems.
Eberle,Hannes; Leon,Christopher S.; Maass,Bodo; Patnaik,Anurag; Santa Ana,Alberto; Zirngibl,Michael, System and method for voice-enabled input for use in the creation and automatic deployment of personalized, dynamic, and interactive voice services.
Partovi,Hadi; Brathwaite,Roderick Steven; Davis,Angus Macdonald; McCue,Michael S.; Porter,Brandon William; Giannandrea,John; Walther,Eckart; Accardi,Anthony; Li,Zhe, System for providing personalized content over a telephone interface to a user according to the corresponding personalization profile including the record of user actions or the record of user behavior.
Cafarella,Michael J.; Porter,Brandon W.; Scullin,Will H., System verifying if an email request passed a policy check before initiating an interactive telephony session.
Ramanathan, Subramanian; Basu, Prithwish; Hansen, Richard Earl; Jones, Christine Elaine; Krishnan, Rajesh; Hain, Regina Rosales, Systems and methods for adaptive routing in mobile ad-hoc networks and disruption tolerant networks.
Ezerzer, Ran; Aljane, Ali; St-Cyr, Pierre; Yahmadi, Imed; Borodow, Eli B.; Margulies, Edwin Kenneth; Rodriguez, Pablo M., Systems and methods for handling a plurality of communications.
Foladare Mark J. (Kendall Park NJ) Goldman Shelley B. (East Brunswick NJ) Khan Aslam Y. (Holmdel NJ) Pan Lyndon M. (Little Silver NJ) Silverman David P. (Somerville NJ) Tsao Yao-Chung (Middletown NJ), Technique for providing redundant capability in a personal mobile communication system.
Tao, Tao; Sandstrom, Harold M.; Raizen, Helen S.; Bappe, Michael E.; Epstein, Edith; West, Eric I.; Kudva, Santhosh Venkatesh, Techniques for non-disruptive upgrade.
Partovi,Hadi; Brathwaite,Roderick Steven; Alpert,David Bryan; Belldina,Jeremy; Arons,Barry, Voice and telephone keypad based data entry for interacting with voice information services.
Michael J. Saylor ; Stephen S. Trundle ; Anurag Patnaik ; David A. Garr ; Benjamin M. Lindsey ; Josh Mahowald ; Zeynep Inanoglu, Voice code registration system and method for registering voice codes for voice pages in a voice network access provider system.
Saylor, Michael J.; Trundle, Stephen S.; Patnaik, Anurag; Garr, David A.; Lindsey, Benjamin M.; Mahowald, Josh; Inanoglu, Zeynep, Voice network access provider system and method.
Shrader Theodore Jack London ; Ault Michael Bradford ; Plassmann Ernst Robert ; Rich Bruce Arland ; Rosiles Mickella Ann ; Shi Shaw-Ben, Web server account manager plug-in for monitoring resources.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.