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NTIS 바로가기한국전자거래학회지 = The Journal of Society for e-Business Studies, v.18 no.4, 2013년, pp.169 - 193
심선영 (Department of Business Administration, Sungshin Women's University)
This study investigates time series data on internet banking systems and business performances for 5 large-scale banks : Kookmin, Woori, Hana, City, Shinhan. These banks have the common features that they merged with other banks around 2000, hence they experienced massive IS integration between bank...
핵심어 | 질문 | 논문에서 추출한 답변 |
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정보시스템 통합이 합병을 기반으로 한 은행 업무의 통합에 있어서 가장 시급한 선결 과제로 보는 이유는? | 합병을 기반으로 한 은행 업무의 통합에 있어 가장 시급한 선결 과제로 보는 것은 바로 정보시스템 통합이다. 은행을 비롯한 금융권 서비스의 정보시스템 의존도가 높고 따라서 영업지속가능을 좌우하는 결정적 요인이기 때문이다[40]. 특히나 대형은행 간 합병 시에는 정보시스템의 통합 작업이 무엇보다도 큰 부분이어서 이것의 통합이 진정한 합병이라는 시각이 지배적이다[10]. | |
은행의 백엔드 시스템은 어떻게 분류되는가? | 은행의 백엔드(back-end) 시스템은 일반적으로 기간계와 정보계 시스템으로 분류된다 [24]. 이 백엔드 시스템에 연결된 프런트엔드 (front-end) 시스템은 고객 서비스 시스템에 해당되는 것으로 대표적으로 인터넷 뱅킹 시스템을 들 수 있다. | |
프런트엔드 (front-end) 시스템이란 어디에 해당되는 것인가? | 은행의 백엔드(back-end) 시스템은 일반적으로 기간계와 정보계 시스템으로 분류된다 [24]. 이 백엔드 시스템에 연결된 프런트엔드 (front-end) 시스템은 고객 서비스 시스템에 해당되는 것으로 대표적으로 인터넷 뱅킹 시스템을 들 수 있다. 즉, 인터넷 뱅킹 시스템의 서비스 수준은 화면상의 사용자 인터페이스나 메뉴 구성과 같은 순수 프런트엔드 시스템 측면뿐만 아니라 거래처리 프로세스, 시스템 안정성과 용량, 처리 속도 등 백엔드 시스템의 성능에 의해 종합적으로 결정된다. |
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