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NTIS 바로가기멀티미디어학회논문지 = Journal of Korea Multimedia Society, v.19 no.6, 2016년, pp.1052 - 1064
박동아 (Dept. of Information Systems, Pukyong Nat. Univ.) , 박만곤 (Dept. of IT Convergence and Application Engineering, PuKyong Nat. Univ.)
For effective management and processing for civil affairs, online public services are in operation in every administrative organizations. However, due to the lack of links in each government departmental business processes on e-Government system, the satisfaction of the civil petitioners has not imp...
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