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NTIS 바로가기Journal of the Ergonomics Society of Korea = 大韓人間工學會誌, v.37 no.3, 2018년, pp.411 - 429
오현우 (전남대학교 산업공학과) , 함동한 (전남대학교 산업공학과)
Objective: This study aims to propose a way of using a set of key questions and keywords to help work domain analysts to use abstraction hierarchy (AH) more systematically. Background: The AH is known as a good knowledge modeling framework for analyzing a work domain. However, it has also been repor...
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핵심어 | 질문 | 논문에서 추출한 답변 |
---|---|---|
최근 추상화계층이 공학분야 외에 어느 분야에 적용되고 있는가? | , 2008). 최근에는 추상화계층이 공학적 분야 외에 비공학 분야(예: 스포츠산업, 사업제안서 평가, 안전 규제개발)에도 널리 적용되면서 활용 가치가 높아지고 있다. | |
작업영역분석은 무엇인가? | , 2005). 작업영역분석은 인간이 상호작용해야 하는 대상 시스템이 실제로 설계된 그 자체에 대한 특성을 시스템의 기능, 구조, 상태의 관점에서 이해하는 과정으로 해석될 수 있다. 특히 예상하지 못한 상황에서의 적절한 대응능력과 더불어 일상적 작업절차의 사리분별 있는 수행이 강조되고 있는 현대의 작업시스템에서 작업자가 인지할 필요가 있는 대상 시스템의 설계된 지식을 근본적으로 분석하는 것은 매우 중요하다는 점에서 작업영역분석은 시스템 분석의 핵심 과정으로 인식되고 있다(Burns and Hajdukiewicz, 2004; Vicente, 1999). | |
사회기술적 시스템을 인간중심적으로 개발하기 위해 어떤 점이 필요한가? | 자동화, 지능화, 정보화 및 대규모화로 특성 지울 수 있으면서 사회기술적 시스템(Socio-Technical Systems)의 성격을 지니는 현대의 많은 작업시스템(예: 원자력발전소, 항공관제시스템, 헬스케어시스템 등)에서의 설계 및 평가 문제는 매우 포괄적이고 체계적인 분석결과를 필요로 한다(Vicente, 1999). 이러한 시스템을 인간중심적으로 개발하기 위해서는 다양한 개발 대상(인간-시스템 인터페이스(정보디스플레이, 직무절차서, 경보시스템), 직무방법, 자동화 시스템, 정보지원, 훈련시스템, 팀 및 조직설계, 작업도구 및 작업환경, 작업규율 등)을 설계하고 평가함에 있어 여러 종류의 분석 혹은 여러 종류의 지식모형화를 필요로 한다(Rasmussen et al., 1994). |
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