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감성적 소비와 이성적 소비: 소비태도와 소비행복의 비교
Sentimental Consumption and Sensible Consumption: Comparison of Consumption Attitudes and Consumption Happiness 원문보기

Family and environment research : fer, v.57 no.2, 2019년, pp.185 - 199  

이수경 (성균관대학교 소비자가족학과) ,  김기옥 (성균관대학교 소비자가족학과)

Abstract AI-Helper 아이콘AI-Helper

This study examined the effects of considered attributes when purchase on consumption attitudes and consumption happiness as well as compared the effects for sensible consumption and sentimental consumption. Data was collected from 373 consumers in 20s and 30s from November 15th to 20th in 2017. IBM...

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문제 정의

  • 감성적 소비는 소비자의 주관적이고 심리적인 상태에 영향을 받지만 정작 감성적 소비가 소비자에게 주는 정서적인 만족이나 행복에 대한 연구는 매우 부족하다. 따라서 본 연구에서는 이성적 소비와 대조되는 감성적 소비의 개념과 특성을 정리하고, 감성적 소비와 이성적 소비가 현대 소비자에게 주는 소비행복을 비교함으로써 대비되는 두 가지 소비에 대한 이해의 폭을 넓히고자 한다.
  • 결국, 소비자들은 감성적 소비뿐만 아니라 이성적 소비를 할때에도 좋은 느낌이나 기쁨을 얻고 구매 즉시 즐거운 감정을 얻을수 있는가의 주관적 선택속성을 잘 고려하여 선택한 경우 소비행복이 높다는 것을 의미한다. 또한 소비자들은 이성적 소비뿐만 아니라 감성적 소비를 할 때에도 쓸모가 있는지, 사용하기 편하고 쉬운지, 합당한 구매 이유가 있는지 등의 객관적 선택속성을 잘고려하여 선택한 경우 자신의 소비에 대해 긍정적으로 평가한다. 소비태도가 소비행복에 미치는 영향은 자신의 소비에 대해 긍정적인 평가가 용이한 이성적 소비 시에만 유의미하게 나타남에 따라 감성적 소비와 차이가 나타났다.
  • 본 연구는 이성적 소비만을 바람직하다고 바라보는 전통적인 관점에서 벗어나 감성적 소비가 현대 소비자에게 주는 행복이 있음을 알아보고자 하였다. 본 연구의 목적을 달성하기 위해 구체적 으로 살펴볼 연구문제는 다음과 같다.
  • 소비자연구에서는 이성적 소비를 올바르고 합리적인 소비로, 감성적 소비는 합리적이지 못한 소비로 간주해왔지만 현대 소비 자들은 순간의 경험과 즐거운 감정을 추구하는 감성적 소비에 젖어 있다. 본 연구는 이성적이고 합리적인 소비에 대한 일방적인 잣대에서 벗어나 유연한 관점을 수용해야 한다는 시대적 문제인식으로부터 감성적 소비와 이성적 소비에 대한 소비태도와 소비 행복을 비교하였다.
  • 본 연구에서는 소비행복을 ‘소비자가 소비를 하며 느끼는 행복’으로 정의하고 소비할 때의 기분이나 느낌 혹은 소비가 주는 긍정적 영향으로 파악하고자 한다.
  • 본 연구에서는 이성적 소비가 합리적이라는 가치를 담은 ‘rational consumption’보다는 실용적이고 지각 있는 소비의 의미를 담은 ‘sensible consumption’으로 표기하고, ‘필요성이 생겼을 때 정보탐색을 통해 제품의 기능, 가격과 같은 객관적인 정보를 비교, 분석하여 가장 큰 효용을 주는 제품을 선택하는 소비’로 정의하고자 한다.

가설 설정

  • 연구 문제 3: 감성적 소비와 이성적 소비가 주는 소비행복은 차이가 있는가?
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