[논문]교통사고 후 한의치료에 대한 만족도 조사 연구

김주철; 오수석; 김동수

doi:10.25153/spkom.2021.25.3.002

교통사고 후 한의치료에 대한 만족도 조사 연구
Survey on Satisfaction Survey for Korean Medicine Treatment in Traffic Injury Patients 원문보기

대한예방한의학회지 = Journal of Society of Preventive Korean Medicine, v.25 no.3, 2021년, pp.15 - 24

김주철 (대한한의사협회 한의학정책연구원) , 오수석 (대한한의사협회 한의학정책연구원) , 김동수 (동신대학교 한의과대학)

Abstract ▼ AI-Helper

Objectives : This study sought to identify the Korean medicine treatment satisfaction of 3,000 patients who are 19 or older with experiences of being treated with Korean medicine at Korean medicine clinics or Korean medicine hospitals after experiencing traffic accidents. Methods : Frequency analysis was carried out to identify the effectiveness and satisfaction of Korean medicine services, and independent sample t-test was carried out to compare the satisfaction of users with different characteristics. Lastly, cross analysis(chi-square) was carried out to examine the relation between satisfaction and willingness to recommend. Results : Firstly, 91.3% of the patients were satisfied with the medical services provided at Korean medicine clinics, with the most satisfactory Korean medicine treatments in the order of acupuncture, moxibustion, cupping, Korean physical therapy, herbal acupuncture, Chuna manual therapy, herbal medicine, and others. Secondly, 71.3% of the patients answered that outpatient treatment was appropriate while 65.3% of the patients answered that hospitalized treatment was appropriate regarding duration of treatment at Korean medicine clinics, mostly being satisfied with the treatment duration at Korean medicine clinics and Korean medicine hospitals. Thirdly, in a survey on effectiveness of Korean medicine treatment compared to occidental medicine treatment, 85.9% of the patients answered: "the effectiveness of Korean medicine treatment is higher compared to occidental medicine or similar". Conclusion : From the results of this study, it was identified that satisfaction of Korean medicine treatment is high in motor insurance, and that higher satisfaction led to higher willingness to recommend Korean medicine treatment to others. Based on such results, the expansion of the role of Korean medicine could be understood.

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표/그림 (7)

표 Table 1. Survey Items
표 Table 2. Demographic Characteristics of Subjects (N=3,000)
표 Table 3. General Characteristics of Subjects Visiting Korean Medical Institution
표 Table 4. Satisfaction Degree by Sex
표 Table 5. Satisfaction Degree by Age
표 Table 6. Korean Medicine Medical Service Satisfaction and Treatment effect
표 Table 7. Cross Analysis of Intention to Recommend and Satisfaction (N=2,958)

참고문헌 (17)

J. S. Kim, S. W. Changes in Providers' Behavior after the Reviewer Unification of Auto Insurance Medical Benefit Claims. Health Policy and Management, 2017;27(1):30-38.

원문보기 상세보기
Health Insurance Review Assessment Service, Statistical Indicator of Automobile Insurance Medical Expense in 2014-2019.
Y. A. Song, L. S. Yang, "The Present Status and Future Direction of Oriental Medical Services in the Automobile Insurance", KIRI Report, Korea Insurance Development Institute, 2017.
T. J. Lee, "The Present Status and Improvement Plan of Oriental Medical Services in the Automobile Insurance", General Insurance Association of Korea, 2015.
H. S. Kim, J. H. Kim, J. T. Hwang, D. H. Kim, "The Effect Analysis after the Reviewer Unification of Automobile Insurance Medical Fee", Health Insurance Review & Assessment Service, 2016.
J. M. Chae, H. J. Lee, H. M. Cho, "The Analysis of Oriental Medicine Expenditure Variation and Management Plan in the Automobile Insurance", Health Insurance Review & Assessment Service, 2017.
Y. A. Song, S. Y. Lee, "The present status and Future Direction of Oriental Medical Services in the Automobile Insurance", Korea Insurance Research Institute, 2017.
S. H. Kim, A Qualitative Research on the Treatment Experiences of Patients with Serious Injury in Traffic Accidents Treated with Traditional Korean Medicine. Journal of Korean Medicine. 2019;40(2):72-88

원문보기 상세보기
H. R. Shin, A Survey on Satisfaction for Korean Medicine Treatments in 237 Traffic Injury Patients. Journal of Korean Medicine Rehabilitation. 2018;28(3):67-78

원문보기 상세보기
K. J. Bae, Survey on Satisfaction of Korean Medicine Treatment in 103 Cases by Traffic Accident. Journal of Korean Medicine Rehabilitation. 2015;25(3):65-79

원문보기 상세보기
H. R. Kim, Survey on Satisfaction and Symptom Improvement of Korean Medicine Treatment in 122 Cases by Traffic Accident. Journal of Korean Medicine. 2018;39(3):61-72.

원문보기 상세보기
The Health Insurance Review and Assessment Service, Statistics Indicators of Medical expenses for Automobile Insurance in 2020.
S. Y. Chiang, Survey on Satisfaction of Korean Medicine Treatment in 131 Cases by Traffic Accident. The Journal of Korean Acupuncture & Moxibustion Medicine Society. 2012;29(3):68-79
E. K. Lee, Survey on National Health Insurance Coverage for Herbal Decoctions. Journal of Society of Preventive Korean Medicine. 2009;13(3):113-126.
E. J. Hwang, Structural Equation Modeling for Public Hospital Quality of Care, Image, Role Performance, Satisfaction, Intent to (Re) visit, and Intent to Recommend Hospital as Perceived by Community Residents. Journal of Korean academy of nursing. 2016;46(1):118-127

원문보기 상세보기
D. H. Yoon, A Study on the Outpatients' Health Care Service Satisfaction and Their Revisits to General Hospital. The Korean Society of Health and Welfare. 2012;12(14):131-146
S. W. Jeong, Determinants of Patients' Intent to Revisit at National University Hospitals in Korea. Yonsei University.

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교통사고 후 한의치료에 대한 만족도 조사 연구
Survey on Satisfaction Survey for Korean Medicine Treatment in Traffic Injury Patients 원문보기

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교통사고 후 한의치료에 대한 만족도 조사 연구 Survey on Satisfaction Survey for Korean Medicine Treatment in Traffic Injury Patients 원문보기

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교통사고 후 한의치료에 대한 만족도 조사 연구
Survey on Satisfaction Survey for Korean Medicine Treatment in Traffic Injury Patients 원문보기

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