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NTIS 바로가기유통과학연구 = Journal of distribution science, v.19 no.6, 2021년, pp.51 - 64
ANDRIYANI, Nova (Communication Department, BINUS Graduate Program, Bina Nusantara University) , HIDAYAT, Z. (Communication Department, BINUS Graduate Program, Bina Nusantara University)
Purpose: A restaurant is a business of the physical distribution of food and beverages which includes intercultural interaction. This research paper aims to examine the influence of Japanese taste as a product advantage, determining service quality factor in the restaurant business, the e-CRM that i...
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