$\require{mediawiki-texvc}$

연합인증

연합인증 가입 기관의 연구자들은 소속기관의 인증정보(ID와 암호)를 이용해 다른 대학, 연구기관, 서비스 공급자의 다양한 온라인 자원과 연구 데이터를 이용할 수 있습니다.

이는 여행자가 자국에서 발행 받은 여권으로 세계 각국을 자유롭게 여행할 수 있는 것과 같습니다.

연합인증으로 이용이 가능한 서비스는 NTIS, DataON, Edison, Kafe, Webinar 등이 있습니다.

한번의 인증절차만으로 연합인증 가입 서비스에 추가 로그인 없이 이용이 가능합니다.

다만, 연합인증을 위해서는 최초 1회만 인증 절차가 필요합니다. (회원이 아닐 경우 회원 가입이 필요합니다.)

연합인증 절차는 다음과 같습니다.

최초이용시에는
ScienceON에 로그인 → 연합인증 서비스 접속 → 로그인 (본인 확인 또는 회원가입) → 서비스 이용

그 이후에는
ScienceON 로그인 → 연합인증 서비스 접속 → 서비스 이용

연합인증을 활용하시면 KISTI가 제공하는 다양한 서비스를 편리하게 이용하실 수 있습니다.

장애 영유아 교사의 감정노동이 직무스트레스에 미치는 영향: 회복탄력성의 매개효과를 중심으로
The Effect of Emotional Labor on Job Stress in Disabled Infant Teachers : Focusing on Mediating Effects of Resilience 원문보기

산업융합연구 = Journal of industrial convergence, v.19 no.3, 2021년, pp.41 - 49  

김미림 (한국열린사이버대학교 사회복지학과) ,  정용충 (한국열린사이버대학교 사회복지학과)

초록
AI-Helper 아이콘AI-Helper

본 연구에 목적은 장애 영유아 교사의 감정노동이 직무스트레스 미치는 영향을 파악하고, 이들 관계에서 회복탄력성매개효과를 파악하기 위함이다. 연구대상은 중앙 육아종합지원센터에 등록된 수도권(서울, 경기도)의 장애아 전문어린이집 장애 영유아 교사이며, 자기기입식 설문조사를 실시하여 203부룰 회수하고 불성실한 응답 9부을 제외한 194부를 분석하였다. 연구결과 첫째, 감정노동 수준이 높을수록 직무스트레스가 높게 나타났다. 둘째, 감정노동 수준이 높을수록 회복탄력성이 낮았다. 셋째, 감정노동이 직무스트레스에 미치는 영향에서 회복탄력성이 부분매개효과를 나타냈다. 따라서, 장애 영유아 교사의 직무스트레스를 예방하고 회복탄력성을 증진시킬 수 있는 방안이 필요하다.

Abstract AI-Helper 아이콘AI-Helper

The purpose of this study is to understand the impact of emotional labor of disabled infant teachers on job stress and to understand the mediated effect of resilience in these relationships. The subject of the study is a disabled infant teacher at a daycare center specialized in disabled children. T...

주제어

참고문헌 (32)

  1. M. Y. Jun. (2017). The impact of positive emotional labor of social workers in residential facilities for the disabled on customer orientation; Mediating effects of temperature immersion and self-efficacy, Doctoral dissertation. Hansei University. 

  2. J. Y. Lee. (2016). Effects of the emotional labor of child care teachers on job performance; centered on the Moderating effect of self-elasticity. Doctoral dissertation. Catholic Kwandong University. 

  3. T. H. Han. (2019). Effects of the compensation system for childcare teachers on the intention of turnover; Mediating Effects of Job Stress. Doctoral dissertation. Hyeopseong University. 

  4. Y. I. Sin. (2017). The Effect of the Job Stress on the Job Intention of Child Care Teachers; Mediating Effects of exhaustion and emotional labor. Doctoral dissertation. Seoul Hanyoung University. 

  5. I. H. Gu. (2006). Korean glossary for basic high school students, Shinwon Cultural History. 

  6. S. J. Im, Y. T. Yun, T. Y. Hwang & S. B. Lee. (2009). Dictionary of philosophy. Jungwon culture. 

  7. Kyriacou, C. (2001). Teacher stress: Directions for future research. Educational review, 53(1), 27-35. 

  8. The Korean Psychological Society. (2014). Dictionary of psychological terms. 

  9. J. H. Lee. (2012). A Study on the Relationship between Psychological Exhaustion and Job Satisfaction and Recovery Elasticity of Special School Teachers. Doctoral dissertation. Danguk University 

  10. G. S. Gang. (2019). The Effect of the Emotional Labor of Child Care Teachers on the Intention of Transfer; Mediating Effects of Director's Servant Leadership and Job Discharge. Doctoral dissertation. Pyeongtaek University. 

  11. K. H. Kim. (2016). The Effect of the Emotional Labor of Daycare Teachers on the Diligence of Duties; Focusing on the mediating effect of job stress and the moderating effect of organizational support awareness. Doctoral dissertation. Sunggyeol University. 

  12. B. M. Kim. (2020). The Effect of Emotional Labor of Child Care Facilities Workers on the Intention of Transfer and Remaining; Focusing on the mediating effect of job stress. Doctoral dissertation. Calvin University. 

  13. H. J. Kwuan. (2008). The Effect of the Job Stress on the Transfer Intention and Transfer Intention of Child Care Teachers. Journal of Social Life Sciences, Korea, 19(4), 597-609. DOI : 10.17703/JCCT.2019.5.1.177 

  14. H. Y. Lee. (2011). The Effect of Emotional Labor on Job Stress of Workers in Elderly Living Facilities; Moderating Effects of social support. Master's thesis. Daegu University. 

  15. K. S. Oh. (2019). Analysis of the relationship between workplace spirituality, resilience, job satisfaction, and happiness of infant teachers. Doctoral dissertation. Gwangju University. 

  16. S. E. Kim & C. H. Kim. (2014). A Study on the Relationship between Emotional Labor, Job Satisfaction, Job Change Intention and Recovery Elasticity of the Secretary. Management Information Research, 33(5), 261-283. 

  17. C. W. Kim. (2015). Effects of Childhood and Childhood Teachers' Emotional Labor on Job Stress. Master's thesis. Sunmun University. 

  18. H. Y. Park. (2015). Effects of Call Center Counselors' Emotional Labor Performance Strategies on Exhaustion. Master's thesis. Sungshin Women's University. 

  19. Y. K. Kim. (2019). Structural relationship analysis between job stress, organizational immersion, social support, resilience and happiness of infant and child teachers. Doctoral dissertation. Donga University. 

  20. H. Y. Oh. (2019). Development and Application Effect of Recovery Elasticity Program for Child Care Teachers. Doctoral dissertation. Gwangju Women's University. 

  21. S. H. Kwuan. (2014). Development of Resilience Elasticity Scale for Kindergarten Teachers through Rasch Model. Doctoral dissertation. Ewha Womans University. 

  22. C. M. Gilstrap. (2005). Closing in on closeness: Teacher immediacy as a form of emotion labor. Doctoral dissertation. 71 Colorado State University. 

  23. J. Y. Lee. (2016). Effects of the emotional labor of child care teachers on job performance. Moderating Effects of self-elasticity. Doctoral dissertation. Catholic Kwandong University. 

  24. M. H. Lee. (2002). Job Stress and Countermeasures for Public and Private Kindergarten Teachers. Master's thesis. Chung-Ang University. 

  25. H. Y. Shin. (2004). The Effect of Job Stress and Efficacy on the Quality of Teacher Behavior in Day Care Centers. Doctoral dissertation. Yonsei University. 

  26. J. H. Kim. (2011). Restorative elasticity, a pleasant secret that turns trials into good luck. Seoul: Wisdom House. 

  27. M. S. Jung. (2014). Effects of the emotional labor of child care teachers on job stress. Counseling and Psychotherapy in the Korean Psychological Journal, 26(1), 147-166. 

  28. M. J. Kim & J. W. Lee. (2015). Effects of emotional labor on job stress and customer orientation. Korean Franchise Management Association, 6(2), 51-66. 

  29. A. S. Kim. (2010). Relationship between job stress, emotional labor, and self-elasticity and mental health of hospital workers. Master's thesis. Ajou University. 

  30. W. S. Lee. (2013). Structural model analysis on emotional labor, emotional elasticity, and job satisfaction of infant teachers. Master's thesis. Sookmyung Women's University. 

  31. S. H. Kwuan & S. H. Lee. (2010). An analysis of the resilience of kindergarten teachers. Infant support research, 6(1), 47-66. 

  32. J. W. Ko. (2012). A Study on child care teachers to resolve an emotional labor. Early Childhood Education and child care welfare research, 16 (2), 271-294. 

섹션별 컨텐츠 바로가기

AI-Helper ※ AI-Helper는 오픈소스 모델을 사용합니다.

AI-Helper 아이콘
AI-Helper
안녕하세요, AI-Helper입니다. 좌측 "선택된 텍스트"에서 텍스트를 선택하여 요약, 번역, 용어설명을 실행하세요.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.

선택된 텍스트

맨위로