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NTIS 바로가기品質經營學會誌 = Journal of Korean society for quality management, v.50 no.1, 2022년, pp.1 - 19
조지훈 (대진대학교 대학일자리본부) , 편제범 (호서대학교 빅데이터AI 학과)
Purpose: The purpose of this study is to design a system for quality management and improvement of overall public services. Methods: Literature Review, Framework Design Method, Case Studies Analysis Results: Public Service Quality Management Principles, Definition of Public Services Quality Manageme...
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