$\require{mediawiki-texvc}$

연합인증

연합인증 가입 기관의 연구자들은 소속기관의 인증정보(ID와 암호)를 이용해 다른 대학, 연구기관, 서비스 공급자의 다양한 온라인 자원과 연구 데이터를 이용할 수 있습니다.

이는 여행자가 자국에서 발행 받은 여권으로 세계 각국을 자유롭게 여행할 수 있는 것과 같습니다.

연합인증으로 이용이 가능한 서비스는 NTIS, DataON, Edison, Kafe, Webinar 등이 있습니다.

한번의 인증절차만으로 연합인증 가입 서비스에 추가 로그인 없이 이용이 가능합니다.

다만, 연합인증을 위해서는 최초 1회만 인증 절차가 필요합니다. (회원이 아닐 경우 회원 가입이 필요합니다.)

연합인증 절차는 다음과 같습니다.

최초이용시에는
ScienceON에 로그인 → 연합인증 서비스 접속 → 로그인 (본인 확인 또는 회원가입) → 서비스 이용

그 이후에는
ScienceON 로그인 → 연합인증 서비스 접속 → 서비스 이용

연합인증을 활용하시면 KISTI가 제공하는 다양한 서비스를 편리하게 이용하실 수 있습니다.

의료서비스경험조사의 신뢰도 및 타당도 검토: 의료기관 특성별 차이를 중심으로
Review of Reliability and Validity of Medical Service Experience Survey: Focused on the Differences by Type of Medical Institutions 원문보기

Health policy and management = 보건행정학회지, v.32 no.1, 2022년, pp.94 - 106  

김희년 (건강보험심사평가원) ,  최용석 (연세대학교 의료복지연구소) ,  문석준 (한국보건사회연구원) ,  신정우 (한국보건사회연구원)

Abstract AI-Helper 아이콘AI-Helper

Background: The efforts to build more "people centered," "patient centered" health system has been emerging all over the world. Aligning with it, the Korean government is conducing the survey called "Medical Service Experience Survey (MSES)." There are critics, however, that MSES is not scrutinizing...

주제어

표/그림 (6)

참고문헌 (20)

  1. Choi JY, Seo SK. Hospital-level factors associated with patients' experience with inpatient care. Health Soc Welf Rev 2020;40(4):584-610. DOI: https://doi.org/10.15709/hswr.2020.40.4.584. 

  2. World Health Organization. The world health report 2000: health systems: improving performance. Geneva: World Health Organization; 2020. 

  3. Choi JS, Park YS, Kim J, Park CS. International trends on patient-reported outcome measures for improving care quality and its implication for South Korea: focus on OECD PaRIS. Qual Improv Health Care 2019;25(1):11-28. DOI: https://doi.org/10.14371/QIH.2019.25.1.11. 

  4. Organization for Economic Cooperation and Development. Health at a glance 2011: OECD indicators [Internet]. Paris: OECD Publishing; 2011 [cited 2022 Jan 2]. Available from: https://doi.org/10.1787/health_glance-2011-en. 

  5. Ministry of Health and Welfare. Local welfare hub, greatly expanded from 980 to 2,100: realizing customized welfare that visits first and considers meticulously [Internet]. Sejong: Ministry of Health and Welfare; 2017 [cited 2022 Jan 2]. Available from: https://www.mohw.go.kr/react/al/sal0301vw.jsp?PAR_MENU_ID04&MENU_ID0403&page374&CONT_SEQ338039. 

  6. Shin J, Cho BH, Choi BR, Kim H, Moon S, Jin JH, et al. 2020 Medical Service Experience Survey (report no., 2020-88). Sejong: Korea Institute for Health and Social Affairs; 2020. 

  7. McFarland DC, Shen MJ, Parker P, Meyerson S, Holcombe RF. Does hospital size affect patient satisfaction? Qual Manag Health Care 2017;26(4):205-209. DOI: https://doi.org/10.1097/QMH.0000000000000149. 

  8. Kim H, Koo JH, Choi Y, Shin J. A study on the determinants of outpatient medical service satisfaction based on "Medical Service Experience Survey". Health Welf 2021;23(3):179-198. DOI: https://doi.org/10.23948/kshw.2021.9.23.3.179. 

  9. Choi CH, You YY. The study on the comparative analysis of EFA and CFA. J Digit Converg 2017;15(10):103-111. DOI: https://doi.org/10.14400/JDC.2017.15.10.103. 

  10. Lee AY, Yu JW, Lee SH, Lee J, Jung D. A study on factors affecting outpatient care satisfaction according to the types of medical institution: findings from the Health Care Experience Survey 2019. J Korea Acad Ind Coop Soc 2021;22(9):505-513. DOI: https://doi.org/10.5762/KAIS.2021.22.9.505. 

  11. Sung J, Park S. A case study on development of medical service design for Korean medicine clinics. J Korea Des Knowl 2015;(34):155-162. DOI: https://doi.org/10.17246/jkdk.2015..34.014. 

  12. Go EJ, Lee YH, Heo SJ. A study on factors related to satisfaction level with dental services. J Korean Acad Dent Hyg Educ 2010;10(2):393-411. 

  13. Yun J, Choi S, Lee S. The use and its affecting factors of patients aged 30 and over with single and multiple chronic diseases and their usage outpatient Korean medicine clinics: based on the Ministry of Health and Welfare's 2011 report on usage of Korean medicine. J Soc Prev Korean Med 2015;19(1):95-107. 

  14. Kim JO, Park YH. Outpatient health care satisfaction and influential factors by medical service experience. Korean J Health Serv Manag 2020;14(1):15-30. DOI: https://doi.org/10.12811/kshsm.2020.14.1.015. 

  15. Yoo JY. Convergence outpatient medical service patient experience research using data mining. J Digit Converg 2020;18(7):299-306. DOI: https://doi.org/10.14400/JDC.2020.18.7.299. 

  16. Hong KJ. Nursing service experience according to patients' characteristics and relation with satisfaction of hospitalization and perception of the health system. J Korea Contents Assoc 2020;20(9):672-680. DOI: https://doi.org/10.5392/JKCA.2020.20.09.672. 

  17. Cho MS. The effect of outpatients' perceived service quality on satisfaction with treatment and willingness to recommend hospital. J Health Inf Stat 2019;44(4):349-358. DOI: https://doi.org/10.21032/jhis.2019.44.4.349. 

  18. Gurria A. People at the centre: the future of health: opening remarks at 2017 OECD high-level policy forum [Internet]. Paris: OECD Publishing; 2017 [cited 2022 Jan 2]. Available from: https://www.oecd.org/health/people-at-the-centre-the-future-of-health-opening-remarks.htm. 

  19. Shin JW. People centered health care system and medical service experience of patients. Health Welf Issue Focus 2017;(330):1-8. 

  20. Yu JP. Professor Yu Jong-pil's structural equation model concept and understanding. Seoul: Hannarae Publishing Co.; 2012. 

저자의 다른 논문 :

섹션별 컨텐츠 바로가기

AI-Helper ※ AI-Helper는 오픈소스 모델을 사용합니다.

AI-Helper 아이콘
AI-Helper
안녕하세요, AI-Helper입니다. 좌측 "선택된 텍스트"에서 텍스트를 선택하여 요약, 번역, 용어설명을 실행하세요.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.

선택된 텍스트

맨위로