배달서비스 시장이 지속해서 증가함에 따라 배달종사자의 수도 증가하였으나, 그에 상응하는 안전교육은 미흡한 상황이다. 따라서 본 연구에서는 배달종사자의 안전교육, 안전 인식, 사고 경험 횟수 및 안전 행동 간의 상호 연관성을 파악하여 안전교육의 중요성을 설명하고자 한다. 본 연구에서는 배달종사자 커뮤니티 사이트의 도움을 받아 배달종사자 총 114명을 대상으로 배달종사자 안전교육의 실태에 관해 설문 조사를 하였다. 연관성 분석 결과, 일반 대행사 종사자 중 절반 이상이 안전교육을 받지 않았다고 응답했고 안전교육을 이수한 배달 종사자가 안전교육을 이수하지 않은 배달종사자보다 안전 행동의 빈도가 2.36배 높았다. 또한 상관분석과 단순 회귀분석을 통해 안전교육이 배달종사자의 안전 인식에 긍정적인 영향을 미쳤으며 안전 인식과 안전 행동 간에 유의한 상관관계가 있다는 것이 도출되었다. 이를 통해 안전교육과 안전 인식, 안전행동 및 사고 경험 횟수 간의 관계성을 알아내었고 사고 예방을 위해 모든 배달 플랫폼에서 의무적으로 안전교육을 시행하도록 해야 한다는 결론을 도출하였다.
배달서비스 시장이 지속해서 증가함에 따라 배달종사자의 수도 증가하였으나, 그에 상응하는 안전교육은 미흡한 상황이다. 따라서 본 연구에서는 배달종사자의 안전교육, 안전 인식, 사고 경험 횟수 및 안전 행동 간의 상호 연관성을 파악하여 안전교육의 중요성을 설명하고자 한다. 본 연구에서는 배달종사자 커뮤니티 사이트의 도움을 받아 배달종사자 총 114명을 대상으로 배달종사자 안전교육의 실태에 관해 설문 조사를 하였다. 연관성 분석 결과, 일반 대행사 종사자 중 절반 이상이 안전교육을 받지 않았다고 응답했고 안전교육을 이수한 배달 종사자가 안전교육을 이수하지 않은 배달종사자보다 안전 행동의 빈도가 2.36배 높았다. 또한 상관분석과 단순 회귀분석을 통해 안전교육이 배달종사자의 안전 인식에 긍정적인 영향을 미쳤으며 안전 인식과 안전 행동 간에 유의한 상관관계가 있다는 것이 도출되었다. 이를 통해 안전교육과 안전 인식, 안전행동 및 사고 경험 횟수 간의 관계성을 알아내었고 사고 예방을 위해 모든 배달 플랫폼에서 의무적으로 안전교육을 시행하도록 해야 한다는 결론을 도출하였다.
As the delivery service market continued to increase, the number of delivery workers also increased, but the corresponding safety education is insufficient. Therefore, this study is going to explore the importance of safety education by grasping the relationship between safety awareness, accident ex...
As the delivery service market continued to increase, the number of delivery workers also increased, but the corresponding safety education is insufficient. Therefore, this study is going to explore the importance of safety education by grasping the relationship between safety awareness, accident experience, and safety behavior of delivery workers. With the help of the delivery workers' online community site, this study conducted a survey on the status of delivery workers' safety education for a total of 114 delivery workers. As a result of the association analysis, more than half of the general agency workers said they did not receive safety training, and delivery workers who completed safety training were 2.36 times more frequent than delivery workers who did not complete safety training. In addition, through correlation analysis and simple regression analysis, safety education had a positive effect on safety perception of delivery workers, and there was a significant correlation between safety perception and safety behavior. Through these, the relationship between safety education and safety awareness, safety behavior, and the number of accident experiences was noticed, and it was concluded that safety education should be mandatory on all delivery platforms to prevent accidents.
As the delivery service market continued to increase, the number of delivery workers also increased, but the corresponding safety education is insufficient. Therefore, this study is going to explore the importance of safety education by grasping the relationship between safety awareness, accident experience, and safety behavior of delivery workers. With the help of the delivery workers' online community site, this study conducted a survey on the status of delivery workers' safety education for a total of 114 delivery workers. As a result of the association analysis, more than half of the general agency workers said they did not receive safety training, and delivery workers who completed safety training were 2.36 times more frequent than delivery workers who did not complete safety training. In addition, through correlation analysis and simple regression analysis, safety education had a positive effect on safety perception of delivery workers, and there was a significant correlation between safety perception and safety behavior. Through these, the relationship between safety education and safety awareness, safety behavior, and the number of accident experiences was noticed, and it was concluded that safety education should be mandatory on all delivery platforms to prevent accidents.
Statistics Korea, Food Service Online Shopping 'Annual Online Shopping Trends', March 2022.
The National Assembly Legislative Investigation Office reports on the status of the food delivery industry and the issue of Submitting income data of delivery riders, May 2022.
The National Assembly Legislative Investigation Office reports on the status of the food delivery industry and the issue of Submitting income data of Delivery riders, May 2022.
Enforcement Rules of the Occupational Safety and Health Act [Attachment 4], Ordinance of the Ministry of Employment and Labor No. 336
Ministry of Employment and Labor, "Industrial Accident Compensation Insurance Act," Article 125 Special Cases for Special Type Workers.
Ministry of Employment and Labor "Food delivery platform workplace inspection results (Industrial Safety Standards Division)," P.9, December 2021.
Statistics of Accident deaths that were caused by motorcycles in the quick service industry among industrial accident approval statistics, November 2021.
Ministry of Employment and Labor "Food delivery platform workplace inspection results (Industrial Safety Standards Division)," P.4-5, December 2021.
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