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Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality

Journal of air transport management, v.87, 2020년, pp.101837 -   

Thampan, Aromal (Centre for Transportation Systems, Indian Institute of Technology Roorkee) ,  Sinha, Kapil (Department of Architecture and Planning, Indian Institute of Technology Roorkee) ,  Gurjar, B.R. (Centre for Transportation Systems, Indian Institute of Technology Roorkee) ,  Rajasekar, E. (Centre for Transportation Systems, Indian Institute of Technology Roorkee)

Abstract AI-Helper 아이콘AI-Helper

Abstract This paper presents a review of the existing approaches for functional efficiency assessment in airport passenger terminal buildings (PTB). The literature has been classified into two broad study levels and a set of 58 Key Performance Indicators are identified. These are further classified...

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참고문헌 (154)

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