$\require{mediawiki-texvc}$

연합인증

연합인증 가입 기관의 연구자들은 소속기관의 인증정보(ID와 암호)를 이용해 다른 대학, 연구기관, 서비스 공급자의 다양한 온라인 자원과 연구 데이터를 이용할 수 있습니다.

이는 여행자가 자국에서 발행 받은 여권으로 세계 각국을 자유롭게 여행할 수 있는 것과 같습니다.

연합인증으로 이용이 가능한 서비스는 NTIS, DataON, Edison, Kafe, Webinar 등이 있습니다.

한번의 인증절차만으로 연합인증 가입 서비스에 추가 로그인 없이 이용이 가능합니다.

다만, 연합인증을 위해서는 최초 1회만 인증 절차가 필요합니다. (회원이 아닐 경우 회원 가입이 필요합니다.)

연합인증 절차는 다음과 같습니다.

최초이용시에는
ScienceON에 로그인 → 연합인증 서비스 접속 → 로그인 (본인 확인 또는 회원가입) → 서비스 이용

그 이후에는
ScienceON 로그인 → 연합인증 서비스 접속 → 서비스 이용

연합인증을 활용하시면 KISTI가 제공하는 다양한 서비스를 편리하게 이용하실 수 있습니다.

[해외논문] Investigating the role of business marketing techniques in sales process 원문보기

European journal of management issues, v.25 no.3/4, 2017년, pp.135 - 143  

Adamashvili, Nino ,  Fiore, Mariantonietta

Abstract AI-Helper 아이콘AI-Helper

Purpose. The main purpose of the research is to investigate the role of the marketing strategies and to verify if adopting a set of marketing strategies matching the company’s operation to can be a successful way to generate growth in sales and loyal customers for all sized businesses.
Des...

참고문헌 (69)

  1. 10.1108/00251741111173998 Age, L. (2011). Business manoeuvring: a model of B2B selling processes. Management Decision, 49(9), 1574-1591. CrossRef . 

  2. 10.1016/S2212-5671(16)30133-2 Ahmad, N. S., Musa, R., & Harun, M. H. (2015). Fifth International Conference on Marketing and Retailing (5th INCOMaR). The Impact of Social Media Content Marketing (SMCM) towards Brand Health (pp. 331 - 336). Procedia Economics and Finance 37 ( 2016 ). 

  3. 10.1016/j.sbspro.2015.10.162 Akdoan, B., & Altunta, M. (2015). Covert Marketing Strategy and Techniques. 11th International Strategic Management Conference 2015 (pp. 135-148). Kayseri: ELSEVIER. 

  4. 10.1108/08858620710780127 Ballantyne, D., & Aitken, R. (2007). Branding in B2B markets: insights from the service­dominant logic of marketing. Journal of Business & Industrial Marketing, 22(6), 363-371. CrossRef . 

  5. 10.1037/1089-2680.1.3.311 Baumeister, R. F., & Leary, M. R. (1997). Writing narrative literature reviews. Review of General Psychology, 1(3), 311-320. CrossRef . 

  6. 10.1002/9780470743386 Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2009). Introduction to meta-analysis. New York, NY: Wiley. CrossRef . 

  7. 10.1108/EJM-04-2015-0213 Bernritter, S. F., van Ooijen, I., & Muller, B. C. N. (2017). Self-persuasion as marketing technique: the role of consumers’ involvement. European Journal of Marketing, 51(5/6), 1075-1090. CrossRef . 

  8. Boaz N., Murnane J., & Nuffer K. (2010). The basics of business-to-business sales success. Retrieved from: mckinsey.com . 

  9. 10.1362/147539212X13420906144552 Brennan, R., & Croft, R. (2012). The use of social media in B2B marketing and branding: An exploratory study. Journal of Customer Behaviour, 11(2), 101-115. CrossRef . 

  10. Brodo R. (2016). Leading the Way Through Strategic Tension. Retrieved from: advantexe.com . 

  11. 10.1016/j.jretconser.2010.11.005 Bugel, M. S., Verhoef, P. C., & Buunk, A. P. (2011). Customer intimacy and commitment to relationships with firms in five different sectors: Preliminary evidence. Journal of Retailing and Consumer Services, 18(4), 247-258. CrossRef . 

  12. Calfee, J., & Ringold, D. (1988). Consumer skepticism and advertising regulation: what do the polls show? Advances in Consumer Research, 15. 

  13. 10.1108/MIP-04-2015-0079 Cawsey, T., & Rowley, J. (2016). Social media brand building strategies in B2B companies. Marketing Intelligence & Planning, 34(6), 754-776. CrossRef . 

  14. 10.1177/1470593108100071 Christodoulides, G. (2009). Branding in the post-internet era. Marketing Theory, 9(1), 141-144. CrossRef . 

  15. 10.1504/IJGSB.2015.071181 Conto, F., Fiore, M., Vrontis, D., & Silvestri, R. (2015). Innovative marketing behaviour determinants in wine SMEs: the case of an Italian wine region. International Journal of Globalisation and Small Business, 7(2), 107-124. CrossRef . 

  16. 10.1509/jmkr.44.1.114 Darke, P. R., & Ritchie, R. J. (2007). The Defensive Consumer: Advertising Deception, Defensive Processing, and Distrust. Journal of Marketing Research, 44(1), 114-127. CrossRef . 

  17. De Vries, W., Kasper, J., & Van Helsdingen, P. (1994). Service Marketing. Houten: Stenfert Kroese. 

  18. DeSena, J. A. (2003). The 10 Immutable Laws of Power Selling: The Key to Winning Sales, WowingCustomer & Driving Your Profits Through the Roof. New York, NY: McGraw-Hill. 

  19. Davidson, J. (2015, Jan. 13). E-commerce B2B Marketing challenges. Retrieved from B2B Marketing: https://www.b2bmarketing.net/en-gb/resources/blog/e-commerce-b2b-marketing-challenges. 

  20. Diamond, S. (2015). Content Marketing For Dummies. Hoboken: Jonh Wiley & Sons, Inc. 

  21. Dimple T., & Sujata S. (2015). Organisational buying behaviour. International Journal of Applied Research, 1(11), 391-393. 

  22. 10.5465/amr.1989.4308385 Eisenhardt, K. M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532-550. CrossRef . 

  23. 10.4135/9781412986274.n1 Eisenhardt, K.M. (2002). Building theories from case study research. In: Huberman A.M., Miles M.B. (Eds.), The Qualitative Researchers’ Companion. Thousand Oaks, CA: Sage Publications. 

  24. 10.1108/eb046442 Erickson, G. S., & Rothberg, H. N. (2002). B2B Internet Applications: Strategic Considerations. Competitiveness Review, 12(2), 57-63. CrossRef . 

  25. 10.1515/mmcks-2016-0010 Esmaeilpour, M., & Aram, F. (2016). Investigating the impact of viral message appeal and message credibility on consumer attitude toward the brand. Management and Marketing, 11(2), 470-483. CrossRef . 

  26. Essays, UK. (2017, July 21). Communication in Banking Sector. Retrieved from: ukessays.com . 

  27. 10.1080/10496491.2016.1121755 Fiore M., Vrontis D., Silvestri R., Conto F. (2016), Social media and societal marketing: a path for a better wine? Journal of Promotion Management, 22(2), 268-279. CrossRef . 

  28. 10.1108/IJOPM-03-2015-0124 Formentini, M., & Romano, P. (2016). Towards supply chain collaboration in B2B pricing. International Journal of Operations & Production Management, 36(7), 734-756. CrossRef . 

  29. 10.1111/j.1540-5885.2010.00778.x Fuchs, C., & Schreier, M. (2010). Customer Empowerment in New Product Development*. Journal of Product Innovation Management, 28(1), 17-32. CrossRef . 

  30. 10.1108/00251741211279657 Garrigos­Simon, F. J., Lapiedra Alcami, R., & Barbera Ribera, T. (2012). Social networks and Web 3.0: their impact on the management and marketing of organizations. Management Decision, 50(10), 1880-1890. CrossRef . 

  31. 10.1016/j.indmarman.2006.06.007 Golfetto, F., & Gibbert, M. (2006). Marketing competencies and the sources of customer value in business markets. Industrial Marketing Management, 35(8), 904-912. CrossRef . 

  32. 10.2224/sbp.2016.44.1.59 Gong, T., Choi, J. N., & Murdy, S. (2016). Does Customer Value Creation Behavior Drive Customer Well-being? Social Behavior and Personality: An International Journal, 44(1), 59-75. CrossRef . 

  33. Haberberg, A., & Rieple A. (2008). Strategic Management: Theory and Application. New York, NY: Oxford University Press, Inc. 

  34. Institute-Content-Marketing. (2017, December 1). Retrieved from contentmarketinginstitute.com . 

  35. 10.2307/41166272 Kaikati, A. M., & Kaikati, J. G. (2004). Stealth Marketing: How to Reach Consumers Surreptitiously. California Management Review, 46(4), 6-22. CrossRef . 

  36. Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps: Converting Intangible Assets Into Tangible Outcomes. Boston, MA: Harvard Business School Publishing Corporation. 

  37. Klein, C. (2014, December 7). Xerox gets $1 billion due to “Optimism”. Retrieved from: mcgilldigital.wordpress.com . 

  38. Kotler, P., & Armstrong, G. (2015). Principles of Marketing. Harlow: Pearson. 

  39. Lewis, B. (1988). Customer Service Survey. UK. 

  40. 10.1080/0267257X.1991.9964139 Lewis, B. R. (1991). Service quality: An international comparison of bank customers’ expectations and perceptions. Journal of Marketing Management, 7(1), 47-62. CrossRef . 

  41. Lewis, R.C. & Booms, B.H. (1983). The Marketing Aspects of Service Quality. Emerging Perspectives on Services Marketing, American Marketing Association Chicago, 99-104. 

  42. Lloyd, T. (2016, September 28). Emotive Brand. Retrieved from: emotivebrand.com 

  43. Marshal, S. (2015). 5 digital marketing trends in banking for 2016. Torchlite Digital Marketing. 

  44. McLaren M. (2016). Inside Customer Success: HubSpot. Retrieved from: business2community.com . 

  45. 10.1016/j.sbspro.2013.12.875 Mensah, P., & Merkuryev, Y. (2014). Developing a Resilient Supply Chain. Procedia - Social and Behavioral Sciences, 110, 309-319. CrossRef . 

  46. 10.1016/j.jbusres.2017.08.018 Merz, M. A., Zarantonello, L., & Grappi, S. (2017). How valuable are your customers in the brand value co-creation process? The development of a Customer Co-Creation Value (CCCV) scale. Journal of Business Research, 82, 79-89. CrossRef . 

  47. Miller, K. (2013). Content marketing for non profits: A communications map for engaging your community, becoming a favorite cause and raising more money. SA: John Wiley & Sons. 

  48. Molander, J. (2006). The untold story: How HubSpot grew sales 1,193% in 3 years. Retrieved from: makesocialmediasell.com 

  49. 10.1016/S0019-8501(02)00225-0 Moller, K., & Torroen, P. (2003). Business suppliers' value creation potential. Industrial Marketing Management, 32(2), 109-118. CrossRef . 

  50. Monger, B. (2014). Is Marketing the Same as Selling? Retrieved from compukol.com . 

  51. Needles, A. B. (2011). Balancing the Demand Equation: The Elements of a Successful, Modern B2B Demand Generation Model. Danville, California: New Year Publishing. 

  52. 10.1207/s15327663jcp0702_03 Obermiller, C., & Spangenberg, E. R. (1998). Development of a Scale to Measure Consumer Skepticism Toward Advertising. Journal of Consumer Psychology, 7(2), 159-186. CrossRef . 

  53. 10.7220/MOSR.2335.8750.2016.75.7 Parait, A., & Repoviene, R. (2016). Content marketing elements and their influence on search advertisement effectiveness: theoretical background and practical insights. Management of Organizations: Systematic Research, 75, 97-109. CrossRef . 

  54. Pelsmacker, P., & Van Kenhove, P. (2014). Measuring customer satisfaction. Pearson. 

  55. Petersen, R. (2015, May 21). 33 Inspiring B2B digital marketing case studies. Retrieved from: businessesgrow.com . 

  56. 10.1016/j.ijresmar.2015.07.001 Ramaswamy, V., & Ozcan, K. (2016). Brand value co-creation in a digitalized world: An integrative framework and research implications. International Journal of Research in Marketing, 33(1), 93-106. CrossRef . 

  57. 10.1108/09604529710158166 Robinson, S. E. (1997). Customer satisfaction: the Xerox Canada story. Managing Service Quality: An International Journal, 7(1), 12-15. CrossRef . 

  58. Ruch W., & Nazemetz P. (2012). HR and Marketing: Power Partners: the competitive advantage that will transform your business and establish a culture of performance. Milwaukee, Wisconsin: Versant. 

  59. Ruffolo, B. (2017, March 30). What is Content Marketing. Retrieved from impactbnd.com . 

  60. SpotHub. (2017). HubSpot. Retrieved from www.hubspot.com. 

  61. Teixeira, T. (2012). The new science of viral ads. Boston: Harvard Business Review. 

  62. Telogis, a vision company (2015). B2B is dead. Companies are now winning business with B4B. Retrieved from: telogis.com . 

  63. Treacy, M., & Wiersema, F. (1993). Customer Intimacy and Other Value Disciplines. Three paths to market leadership, 1-10. 

  64. Weisberg, A. P. (2007). Undercover agency the ethics of stealth marketing. Confronting Information Ethics in the New Millennium, 92-106. 

  65. Wiersema, F., & Treacy, M. (1996). The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market. Reading, MA: Addison - Wesley Publishing Company. 

  66. Wood J. B., Hewlin T., & Lah T. (2013). B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship. Ashland, OH: Point B Inc. 

  67. Woolard, C. (2013, August 20). How Xerox Uses Custom Magazine To Get Past Aadmin Gatekeepers. Retrieved from: adage.com . 

  68. 10.1111/j.1470-6431.2011.01000.x Wu, W. Y., Lu, H. Y., Wu, Y. Y., & Fu, C. S. (2012). The effects of product scarcity and consumers' need for uniqueness on purchase intention. International Journal of Consumer Studies, 36(3), 263-274. CrossRef . 

  69. Yin, R. (2009). Case study research: Design and methods (4th ed.). Los Angeles Calif.: Sage Publications. 

활용도 분석정보

상세보기
다운로드
내보내기

활용도 Top5 논문

해당 논문의 주제분야에서 활용도가 높은 상위 5개 콘텐츠를 보여줍니다.
더보기 버튼을 클릭하시면 더 많은 관련자료를 살펴볼 수 있습니다.

관련 콘텐츠

오픈액세스(OA) 유형

GOLD

오픈액세스 학술지에 출판된 논문

저작권 관리 안내
섹션별 컨텐츠 바로가기

AI-Helper ※ AI-Helper는 오픈소스 모델을 사용합니다.

AI-Helper 아이콘
AI-Helper
안녕하세요, AI-Helper입니다. 좌측 "선택된 텍스트"에서 텍스트를 선택하여 요약, 번역, 용어설명을 실행하세요.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.

선택된 텍스트

맨위로