최소 단어 이상 선택하여야 합니다.
최대 10 단어까지만 선택 가능합니다.
다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기韓國情報技術學會論文誌 = Journal of Korean institute of information technology, v.16 no.8, 2018년, pp.83 - 96
Ryu, Ki-Dong , Kim, Woo-Je
초록이 없습니다.
"Call Center Capacity Planning" Nielsen 14 2010
Production and Operations Management Askin 16 6 665 2007 10.1111/j.1937-5956.2007.tb00288.x "The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management Research"
Journal of Intelligence and Information Systems Baek 16 3 99 2010 "A Case Study on Forecasting Inbound Calls of Motor Insurance Company Using Interactive Data Mining Technique"
Journal of Enterprise Information Management Sue 17 6 410 2004 10.1108/17410390410566698 "E-relationship marketing: changes in traditional marketing as an outcome of electronic customer relationship management"
Andrews, Bruce H., Cunningham, Shawn M.. L. L. Bean Improves Call-Center Forecasting. Interfaces, vol.25, no.6, 1-13.
"Call Center Optimization" Koole 1 2013
Aldor-Noiman, Sivan, Feigin, Paul D., Mandelbaum, Avishai. Workload forecasting for a call center: Methodology and a case study. The annals of applied statistics, vol.3, no.4,
Management Science Tayler 54 2 253 2008 10.1287/mnsc.1070.0786 "A Comparison of Univariate Time Series Methods for Forecsting Intraday Arrivals at a Call Center"
Manufacturing & Service Operations Management Ibahim 15 1 72 2012 10.1287/msom.1120.0405 "Forecasting Call Center Arrivals: Fixed-Effects, Mixed-Effects, and Bivariate Models"
"R Program Recipes for Time Series Data Analysis" Lee 11 2017
Journal of Business Research Jalal 69 11 4811 2016 10.1016/j.jbusres.2016.04.035 "Forecasting incoming call volumes in call centers with recurrent Neural Networks"
OTexts Hyndman 2013 "Forecasting: principles and practice"
Bianchi, F.M., Scardapane, S., Uncini, A., Rizzi, A., Sadeghian, A.. Prediction of telephone calls load using Echo State Network with exogenous variables. Neural networks : the official journal of the International Neural Network Society, vol.71, 204-213.
Journal of the Korea Society for Simulation Kim 12 14 83 2003 "Enhancing the Performance of Call Center using Simulation"
Avramidis, Athanassios N., Deslauriers, Alexandre, L'Ecuyer, Pierre. Modeling Daily Arrivals to a Telephone Call Center. Management science, vol.50, no.7, 896-908.
Journal of the American Statistical Association Brown 100 469 193 2005 10.1198/016214504000001808 "Statistical Analysis of a Telephone Call Center : A Queueing-Science Perspective"
Journal of Official Statistics Cleveland 6 1 3 1990 "STL: A seasonal-trend decomposition procedure based on loess. Journal of Official Statistics"
De Livera, Alysha M., Hyndman, Rob J., Snyder, Ralph D.. Forecasting Time Series With Complex Seasonal Patterns Using Exponential Smoothing. Journal of the American Statistical Association, vol.106, no.496, 1513-1527.
"ARIMA Time Series Analysis" Song 25 2005
Sung, Hyungun. Impacts of the Outbreak and Proliferation of the Middle East Respiratory Syndrome on Rail Transit Ridership in the Seoul Metropolitan City. 國土計劃 : 大韓國土·都市計劃學會誌, vol.51, no.3, 163-.
Dibike, Yonas B., Coulibaly, Paulin. Temporal neural networks for downscaling climate variability and extremes. Neural networks : the official journal of the International Neural Network Society, vol.19, no.2, 135-144.
nature LeCun 521 7553 148 2015 10.1038/nature14539 "Deep Learning"
Neural Computation Hochreiter 9 8 1735 1997 10.1162/neco.1997.9.8.1735 "Long short-term memory"
Gers, Felix A., Schmidhuber, Jürgen, Cummins, Fred. Learning to Forget: Continual Prediction with LSTM. Neural computation, vol.12, no.10, 2451-2471.
Chai, T., Draxler, R. R.. Root mean square error (RMSE) or mean absolute error (MAE)? - Arguments against avoiding RMSE in the literature. Geoscientific model development, vol.7, no.3, 1247-1250.
Hippert, H.S., Pedreira, C.E., Souza, R.C.. Neural networks for short-term load forecasting: a review and evaluation. IEEE transactions on power systems : a publication of the Power Engineering Society, vol.16, no.1, 44-55.
Journal of Intelligence and Information Systems Hwang 18 4 43 2012 "A Hybrid Forecasting Framework based on Case-based Reasoning and Artificial Neural Network"
*원문 PDF 파일 및 링크정보가 존재하지 않을 경우 KISTI DDS 시스템에서 제공하는 원문복사서비스를 사용할 수 있습니다.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.