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Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma : A literature review and key findings

Benchmarking : an international journal, v.25 no.9, 2018년, pp.3479 - 3504  

Sreedharan V., Raja ,  Sunder M., Vijaya ,  R., Raju

Abstract AI-Helper 아이콘AI-Helper

PurposeThe purpose of this paper is to review the existing literature on the critical success factors (CSFs) of various continuous improvement (CI) like total quality management (TQM), Lean, Six Sigma and Lean Six Sigma (LSS), and perform a content analysis (CA) leading to an agenda for future resea...

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