Until now, product mostly has revealed physical quantities created by the standpoint of engineers. Consumers, however, perceive and evaluate products on the non-physical characteristics, such as feelings, emotions, and experiences in different social and cultural situations. Especially, for the hous...
Until now, product mostly has revealed physical quantities created by the standpoint of engineers. Consumers, however, perceive and evaluate products on the non-physical characteristics, such as feelings, emotions, and experiences in different social and cultural situations. Especially, for the household appliances such as a refrigerator, the sound is heavily related to the satisfaction of a customer who is a real user of the product and is very important factor to decide purchasing as well as visual design. Therefore, in this research, not only the simple sound pressure level but also the consumer's sense of hearing evaluate the noise from the refrigerator. And also, in order to improve the quality of sound through the design change, the consumer's evaluation is analyzed and related to the engineering quantities.
Until now, product mostly has revealed physical quantities created by the standpoint of engineers. Consumers, however, perceive and evaluate products on the non-physical characteristics, such as feelings, emotions, and experiences in different social and cultural situations. Especially, for the household appliances such as a refrigerator, the sound is heavily related to the satisfaction of a customer who is a real user of the product and is very important factor to decide purchasing as well as visual design. Therefore, in this research, not only the simple sound pressure level but also the consumer's sense of hearing evaluate the noise from the refrigerator. And also, in order to improve the quality of sound through the design change, the consumer's evaluation is analyzed and related to the engineering quantities.
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