[미국특허]
Management of information relating to construction industry products
원문보기
IPC분류정보
국가/구분
United States(US) Patent
공개
국제특허분류(IPC7판)
G06F-017/00
G06F-007/00
출원번호
US-0281383
(2002-10-24)
공개번호
US-0083231
(2004-04-29)
발명자
/ 주소
Boros, Robert J.
Jensen, Kristen Ann
대리인 / 주소
3M INNOVATIVE PROPERTIES COMPANY
인용정보
피인용 횟수 :
0인용 특허 :
0
초록▼
A system for management of construction product information, and delivery of the product information to users via a computer network includes an electronic archive and a user interface. The electronic archive stores product information for one or more construction products, which may include technic
A system for management of construction product information, and delivery of the product information to users via a computer network includes an electronic archive and a user interface. The electronic archive stores product information for one or more construction products, which may include technical information and regulatory approval information, and may take the form of documents stored within files in the archive. The user interface contains links to the product information. The system permits users, which may be customer service representatives associated with technical service or sales departments of an enterprise that manufactures and/or sells the products, to access the product information via the links in the user interface. The system may also include a network server that contains the electronic archive and network clients associated with the users that presents the user interface to the users. The network server may deliver product information to the network clients via a network, and the links may define network locations for the product information. The customer service representatives may also interact with the network server to manage contact information and correspondence, and to receive announcements via the network.
대표청구항▼
1. A method comprising:storing technical information that is related to one or more construction products of an enterprise and regulatory approval information that is related to regulatory approvals of the one or more construction products in an electronic archive; presenting a user interface contai
1. A method comprising:storing technical information that is related to one or more construction products of an enterprise and regulatory approval information that is related to regulatory approvals of the one or more construction products in an electronic archive; presenting a user interface containing links to the technical information and the regulatory approval information; and permitting a user to access the technical information and the regulatory approval information via the links in the user interface. 2. The method of claim 1, wherein the electronic archive resides on a network server, and the links define network locations for the technical information and the regulatory approval information, the method further comprising permitting multiple users to access the technical information and the regulatory approval information via a network. 3. The method of claim 1, wherein the technical information includes at least one of product specifications and product use and installation instructions, and the regulatory approval information includes at least one of test results, approval letters, regulations, and standards. 4. The method of claim 1, wherein the user is at least one of a technical service representative, a sales representative and a customer. 5. The method of claim 1, wherein the technical information and regulatory approval information include files containing documents, and wherein the files include at least one of tables of contents and indexes that may be used by the user to access a selected document within the technical information and the regulatory approval information. 6. The method of claim 1, wherein permitting a user to access the technical information and the regulatory approval information comprises:presenting at least one of a menu, an index, and a table of contents to the user via the user interface; receiving a selection made by the user within one of the menu, index, and table of contents; and delivering a file to the user based on the selection. 7. The method of claim 1, further comprising presenting the user interface via one of a graphical user interface and a web browser. 8. The method of claim 1, further comprising:receiving contact information from a user via the user interface; and storing the contact information in a database. 9. The method of claim 8, further comprising:receiving a query from the user via the user interface; comparing the query to records containing the contact information within the database; and presenting a list of records via the user interface based on the comparison. 10. The method of claim 8, wherein the database resides on a network server, and receiving contact information comprises receiving contact information from multiple users via a network. 11. The method of claim 1, further comprising storing correspondence generated by the user in the archive. 12. The method of claim 11, wherein storing c orrespondence comprises:receiving log information that describes the correspondence via the user interface; creating templates based on the log information; storing files containing the templates in the archive; and storing the log information within a database. 13. The method of claim 12, further comprising:providing a file containing a template to the user via the user interface; receiving changes to the file via the user interface; and updating the file within the archive. 14. The method of claim 12, further comprising:receiving a query from the user via the user interface; comparing the query to records containing the log information within the database; and presenting a list of records to the user via the user interface based on the comparison. 15. The method of claim 12, wherein the archive and the database reside on a network server, and storing correspondence comprises storing correspondence generated by multiple users in the archive and log information that describes the correspondence generated by multiple users in the database. 16. The method of claim 1, wherein the archive and a database reside on a network server, the method further comprising:receiving announcements and announcement information via a network; storing the announcements in the archive; storing the announcement information in a database; and delivering the announcements to users via the network and the user interface based on the announcement information within the database. 17. The method of claim 1, wherein the archive and a database reside on a network server and users access the network server via network clients and a network, the method further comprising:synchronizing a local archive within a network client and the archive that resides on the network server; and synchronizing a local database within the network client and the database that resides on the network server. 18. The method of claim 1, wherein the user receives an engineering judgment request for a construction application from a customer, accesses the technical information and regulatory approval information to retrieve technical information and regulatory approval information for the construction application, formulates an engineering judgment based on the retrieved information, and generates correspondence for the customer that contains the engineering judgment. 19. The method of claim 1, wherein the user interface presents a graphical depiction of a desktop to the user, and depicts the links as books located on the desktop. 20. A system comprising:an electronic archive that stores technical information that is related to one or more construction products of an enterprise and regulatory approval information that is related to regulatory approvals of the one or more construction products; and a user interface containing links to the technical information and the regulatory approval information. 21. The system of claim 20, further comprising:a network server containing the electronic archive; and a network client presenting the user interface, wherein the network server delivers the technical information and the regulatory approval information to the network client via a network, and the links define network locations for the technical information and regulatory approval information. 22. The system of claim 20, wherein the technical information includes at least one of product specifications and product use and installation instructions, and the regulatory approval information includes at least one of test results, approval letters, regulations, and standards. 23. The system of claim 20, wherein the user interface presents the links to a user that is at least one of a technical service representative, a sales representative and a customer. 24. The system of claim 20, wherein the technical information and regulatory approval information include files containing documents, and wherein the files include at least one of tables of contents and indexes that may be used by the user to access a selected document within the technical information and the regulatory approval information. 25. The system of claim 20, wherein the user interface presents at least one of a menu, an index, and a table of contents to a user, receives a selection made by the user within one of the menu, index, and table of contents, and delivers a file to the user based on the selection. 26. The system of claim 20, wherein the user interface comprises one of a graphical user interface and a web browser. 27. The system of claim 20, further comprising a database, wherein the user interface receives contact information from a user and stores the contact information in the database. 28. The system of claim 27, wherein the user interface receives a query from the user, compares the query to records containing the contact information within the database, and presents a list of records to the user based on the comparison. 29. The system of claim 27, further comprising:a network server containing the database; and a network client presenting the user interface, wherein the network server receives contact information via the network client and a network, and stores the contact information in the database. 30. The system of claim 20, wherein the electronic archive contains correspondence generated by a user. 31. The system of claim 30, further comprising a database, wherein the user interface stores correspondence in the archive by receiving log information that describes the correspondence from the user, creating templates based on the log information, storing files containing the template in the archive, and storing the log information within the database. 32. The system of claim 31, wherein the user interface provides a file containing a template to the user, receives changes to the file made by the user, and upd ates the file within the archive. 33. The system of claim 31, wherein the user interface receives a query from the user, compares the query to records containing the log information within the database, and presents a list of records to the user based on the comparison. 34. The system of claim 31, further comprising:a network server containing the electronic archive and the database; and a network client presenting the user interface, wherein the network server receives the correspondence and the log information via the network client and a network, stores the correspondence in the archive, and stores the log information that describes the correspondence in the database. 35. The system of claim 20, further comprising:a network server containing the electronic archive and a database; and network clients presenting the user interface, wherein the network server receives announcements and announcement information via a network client associated with an administrator and a network, stores the announcements in the archive, stores the announcement information in the database, and delivers the announcements to network clients associated with users via the network based on the announcement information within the database. 36. The system of claim 20, further comprising:a network server containing the electronic archive and a database; and a network client presenting the user interface, wherein the network client includes a local archive and a local database, and the network server interacts with the network client to synchronize the local archive and the electronic archive within the network server, and synchronize the local database and the database within the network server. 37. The system of claim 20, wherein the user interface presents a graphical depiction of a desktop to a user, and depicts the links as books located on the desktop. 38. A computer-readable medium comprising instructions that cause a processor to:present a user interface containing links to technical information that is related to one or more construction products of an enterprise and regulatory approval information that is related to regulatory approvals of the one or more construction products stored in an electronic archive; and permit a user to access the technical information and the regulatory approval information via the links in the user interface. 39. The computer-readable medium of claim 38, wherein the electronic archive resides on a network server, and the links define network locations for the technical information and regulatory approval information, the medium further comprising instructions that cause the processor to permit multiple users to access the technical information and regulatory approval information via a network. 40. The computer-readable medium of claim 38, wherein the instructions that cause the processor to present the user interface comprise instructions that cause t he processor to:present at least one of a menu, an index, and a table of contents to the user via the user interface; receive a selection made by the user within the at least one of the menu, the index, and the table of contents via the user interface; and deliver a file based on the selection. 41. The computer-readable medium of claim 38, further comprising instructions that cause the processor to:receive contact information from the user via the user interface; and store the contact information in a database. 42. The computer-readable medium of claim 41, further comprising instructions that cause the processor to:receive a query from the user via the user interface; compare the query to records containing the contact information within the database; and present a list of records via the user interface based on the comparison 43. The computer-readable medium of claim 38, further comprising instructions that cause the processor to store correspondence generated by the user in the archive. 44. The computer-readable medium of claim 43, wherein the instructions that cause the processor to store correspondence comprise instructions that cause the processor to:receive log information that describes the correspondence via the user interface; create templates based on the log information; store files containing the template in the archive; and store the log information within a database. 45. The computer-readable medium of claim 44, further comprising instructions that cause the processor to:receive a query from the user via the user interface; compare the query to records containing the log information within the database; and present a list of records via the user interface based on the comparison. 46. The computer-readable medium of claim 38, wherein the electronic archive and a database reside on a network server, the medium further comprising instructions that cause the processor to:receive announcements and announcement information via a network; store the announcements in the archive; store the announcement information in the database; and deliver the announcements to user via the network and the user interface based on the announcement information within the database. 47. The computer-readable medium of claim 38, wherein the archive and a database reside on a network server and users access the network server via network clients and a network, the medium further comprising instructions that cause the processor to:synchronize a local archive within a network client and the archive that resides on the network server; and synchronize a local database within a network clients and the database that resides on the network server. 48. The computer-readable medium of claim 38, further comprising instructions that cause the processor to cause the user interface to present a graphical depiction of a desktop to a user, and depict the links as books located on the desktop.
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