$\require{mediawiki-texvc}$

연합인증

연합인증 가입 기관의 연구자들은 소속기관의 인증정보(ID와 암호)를 이용해 다른 대학, 연구기관, 서비스 공급자의 다양한 온라인 자원과 연구 데이터를 이용할 수 있습니다.

이는 여행자가 자국에서 발행 받은 여권으로 세계 각국을 자유롭게 여행할 수 있는 것과 같습니다.

연합인증으로 이용이 가능한 서비스는 NTIS, DataON, Edison, Kafe, Webinar 등이 있습니다.

한번의 인증절차만으로 연합인증 가입 서비스에 추가 로그인 없이 이용이 가능합니다.

다만, 연합인증을 위해서는 최초 1회만 인증 절차가 필요합니다. (회원이 아닐 경우 회원 가입이 필요합니다.)

연합인증 절차는 다음과 같습니다.

최초이용시에는
ScienceON에 로그인 → 연합인증 서비스 접속 → 로그인 (본인 확인 또는 회원가입) → 서비스 이용

그 이후에는
ScienceON 로그인 → 연합인증 서비스 접속 → 서비스 이용

연합인증을 활용하시면 KISTI가 제공하는 다양한 서비스를 편리하게 이용하실 수 있습니다.

Automatic routing system for telephonic services 원문보기

IPC분류정보
국가/구분 United States(US) Patent 등록
국제특허분류(IPC7판)
  • H04M-003/42
출원번호 US-0365325 (1994-12-28)
발명자 / 주소
  • Moore George G. (Rancho Santa Fe CA) Shaffer James D. (Rancho Santa Fe CA)
출원인 / 주소
  • Murex Securities, Ltd. (New Providence BSX 03)
인용정보 피인용 횟수 : 115  인용 특허 : 15

초록

A system and method for automatically and seamlessly routing telephone calls across a telephone network. The system includes a telephone switch having a computer, a master file and client file stored in the computer, in which the master file is dynamically linked with the client file at routing time

대표청구항

In a telecommunications network, an automated call processing system, comprising: means for receiving a telephone number from a caller location, wherein the telephone number has an associated spatial key; means for determining the spatial key of the telephone number; means responsive to a dialed num

이 특허에 인용된 특허 (15)

  1. Morganstein Sanford J. (Elgin IL), Automated call screening.
  2. Gawrys George W. (Bridgewater) Leasure Dale G. (Toms River) Nici Richard J. (Tinton Falls NJ) Oberman Richard A. (Park Ridge IL) Setton Henri (Highland Park NJ) Willcock William T. (Rumson NJ) Woody , Customer programmable automated integrated voice/data technique for communication systems.
  3. Weber Roy P. (Bridgewater NJ), Data base communication call processing method.
  4. Kaplan Marc P. (Aberdeen NJ), Delivery of customer data base key using automatic number identification.
  5. Kaplan Murray (Cherry Hill NJ) Humes Robert W. (Moorestown NJ), Direct telephone dial ordering service.
  6. Savage Charles (Chester NY) Barone ; Jr. Frank G. (Florida NY) Demetrious Gregory (Chester NY) Volpe Vincent (Haworth NJ), Directional information system.
  7. Finucane James J. (Chevy Chase MD) Weimer David (Falls Church VA), Efficient flexible special service call processing.
  8. Catron Nancy A. (Long Valley NJ) Fodale Joseph V. (Lincroft NJ) Hanson Karrie J. (Westfield NJ) Koch Robert A. (Freehold NJ) Large Ronald E. (Holmdel NJ) Zoccolillo Susan M. (Howell NJ), Establishment of facsimile calls.
  9. Cotter Jeffrey J. (Orlando FL), Food order/delivery system.
  10. Asmuth Richard L. (Little Silver NJ) Ermann Renato M. (Gahanna OH) Gauldin Mark A. (Wheaton IL) Gawrys George W. (Ocean Township ; Monmouth County NJ) Stone Roger E. (Naperville IL) Yuhas Marjorie P., Method for customer definable telephone capability.
  11. Catron Nancy A. (Long Valley NJ) Famulare Richard J. (Belle Mead NJ) Fodale Joseph V. (Lincroft NJ) Hanson Karrie J. (Westfield NJ) Koch Robert A. (Freehold NJ) Large Ronald E. (Holmdel NJ) Sahni Par, Special service call routing.
  12. Freeman Brian D. (Howell NJ) Goins Daryl M. (Irvington NJ) Kaplan Marc P. (Aberdeen NJ) Potter Jonathan F. (Keyport NJ), System for control of subscriber progragmmability.
  13. Le Van-Ban (Naperville IL), Telecommunications database accessing method.
  14. Wegrzynowicz Carol A. (Holmdel NJ), Telephone connection to a nearby dealer.
  15. Riskin Bernard N. (Lambertville NJ), Telephone system for connecting a customer to a supplier of goods.

이 특허를 인용한 특허 (115)

  1. Fernandez, Dennis S.; Hu, Irene, Adaptive direct transaction for network client group.
  2. Fernandez, Dennis Sunga; Hu, Irene Y., Adaptive direct transaction for network client group.
  3. Fernandez, Irene Hu; Fernandez, Dennis Sunga, Adaptive direct transaction for networked client group.
  4. Hoffberg, Steven M.; Hoffberg-Borghesani, Linda I., Adaptive pattern recognition based controller apparatus and method and human-interface therefore.
  5. Fleischer, III, Harold C.; Gaffney, Gwen H.; Eiffert, Susan D.; Merlotti, James C.; Boeckman, Michael W.; Thompson, Brenda S., Advanced intelligent signal telephone number routing.
  6. Fleischer, III, Harold C.; Gaffney, Gwen H.; Eiffert, Susan D.; Merlotti, James C.; Boeckman, Michael W.; Thompson, Brenda S., Advanced intelligent signal telephone number routing.
  7. Fleischer ; III Harold C. ; Gaffney Gwen H. ; Eiffert Susan D. ; Merlotti James C. ; Boeckman Michael W. ; Thompson Brenda S., Advanced intelligent single telephone number routing.
  8. Fleischer, III, Harold C.; Gaffney, Gwen H.; Eiffert, Susan D.; Merlotti, James C.; Boeckman, Michael W.; Thompson, Brenda S., Advanced intelligent single telephone number routing.
  9. Fleischer, III, Harold C.; Gaffney, Gwen H.; Eiffert, Susan D.; Merlotti, James C.; Boeckman, Michael W.; Thompson, Brenda S., Advanced intelligent single telephone number routing.
  10. Fleischer, III,Harold C.; Gaffney,Gwen H.; Eiffert,Susan D.; Merlotti,James C.; Boeckman,Michael W.; Thompson,Brenda S., Advanced intelligent single telephone number routing.
  11. Fleischer, III,Harold C.; Gaffney,Gwen H.; Eiffert,Susan D.; Merlotti,James C.; Boeckman,Michael W.; Thompson,Brenda S., Advanced intelligent single telephone number routing.
  12. Fleischer, III,Harold C.; Gaffney,Gwen H.; Eiffert,Susan D.; Merlotti,James C.; Boeckman,Michael W.; Thompson,Brenda S., Advanced intelligent single telephone number routing.
  13. Harold C. Fleischer, III ; Gwen H. Gaffney ; Susan D. Eiffert ; James C. Merlotti ; Michael W. Boeckman ; Brenda S. Thompson, Advanced intelligent single telephone number routing.
  14. Hoffberg, Steven M.; Hoffberg-Borghesani, Linda I., Alarm system controller and a method for controlling an alarm system.
  15. Boeckman, Michael W.; Plunkett, William E., Apparatus and method for intelligent call routing and call return.
  16. Boeckman,Michael W.; Plunkett,William E., Apparatus and method for intelligent call routing and call return.
  17. Gillespie Donald E. ; Bruening Gregory W. ; Apte Madhav V., Automated system and method for call handling.
  18. Shaffer, James D.; Moore, George G., Automated telecommunications call processing method.
  19. Shaffer, James D.; Moore, George G., Automatic routing and information system for telephone services.
  20. James D. Shaffer ; George G. Moore, Automatic routing and information system for telephonic services.
  21. Shaffer James D. ; Moore George G., Automatic routing and information system for telephonic services.
  22. Shaffer James D. ; Moore George G., Automatic routing and information system for telephonic services.
  23. Shaffer James D. ; Moore George G., Automatic routing and information system for telephonic services.
  24. Shaffer James D. ; Moore George G., Automatic routing and information system for telephonic services.
  25. Shaffer, James D.; Moore, George G., Automatic routing and information system for telephonic services.
  26. Shaffer,James D.; Moore,George G., Automatic routing and information system for telephonic services.
  27. Shaffer,James D.; Moore,George G., Automatic routing and information system for telephonic services.
  28. Smith, David Gary; Klopfenstein, Anita K.; Dittmar, Russell E.; Epperly, Carl E.; Thomae, Gary K., Business to business computer system for communicating and processing rental car reservations using web services.
  29. Clayton, John B.; Newman, Michael J.; Staudaher, Steven M., Computer integrated telecommunications systems and methods.
  30. Atkinson, Wesley; McDuff, Richard, Desktop telephony application program for a call center agent.
  31. Atkinson, Wesley; McDuff, Richard, Desktop telephony application program for a call center agent.
  32. Weinstock, Timothy Robert; DeVallance, Kimberly Ann; Haselhorst, Randall Allan; Kennedy, Craig Stephen; Smith, David Gary; Tingle, William T.; Klopfenstein, Anita K., Extended web enabled business to business computer system for rental vehicle services.
  33. Weinstock, Timothy Robert; DeVallance, Kimberly Ann; Haselhorst, Randall Allan; Kennedy, Craig Stephen; Smith, David Gary; Tingle, William T.; Klopfenstein, Anita K., Extended web enabled business to business computer system for rental vehicle services.
  34. Weinstock, Timothy Robert; DeVallance, Kimberly Ann; Haselhorst, Randall Allan; Kennedy, Craig Stephen; Smith, David Gary; Tingle, William T.; Klopfenstein, Anita K., Extended web enabled multi-featured business to business computer system for rental vehicle services.
  35. Whited John L., Fully flexible routing system.
  36. S. Lee Hancock ; Peter H. Dana, Geographic location referencing system and method.
  37. McCalmont,Patti L.; Sherry,Robert A.; Mathis,Ronald W.; Schmidt,Peter R., Geographic routing of emergency service call center emergency calls.
  38. Sabinson Richard E. ; Fosburgh Gregory Steven ; Tamasi Mark ; Thompson Brenda S., Geographical call routing for a non-emergency calling service.
  39. Sabinson, Richard E.; Fosburgh, Gregory Steven; Tamasi, Mark; Thompson, Brenda S, Geographical call routing for a non-emergency calling service.
  40. Sabinson, Richard E.; Fosburgh, Gregory Steven; Tamasi, Mark; Thompson, Brenda S, Geographical call routing for a non-emergency calling service.
  41. Sabinson, Richard E.; Fosburgh, Gregory Steven; Tamasi, Mark; Thompson, Brenda S., Geographical call routing for a non-emergency calling service.
  42. Sabinson, Richard E.; Fosburgh, Gregory Steven; Tamasi, Mark; Thompson, Brenda S., Geographical call routing for a non-emergency calling service.
  43. Sabinson, Richard E.; Fosburgh, Gregory Steven; Tamasi, Mark; Thompson, Brenda S., Geographical call routing for a non-emergency calling service.
  44. Sabinson,Richard E.; Fosburgh,Gregory Steven; Tamasi,Mark; Thompson,Brenda S., Geographical call routing for a non-emergency calling service.
  45. Sabinson,Richard E.; Fosburgh,Gregory Steven; Tamasi,Mark; Thompson,Brenda S., Geographical call routing for a non-emergency calling service.
  46. Sabinson,Richard E.; Fosburgh,Gregory Steven; Tamasi,Mark; Thompson,Brenda S., Geographical call routing for a non-emergency calling service.
  47. Sabinson,Richard E.; Fosburgh,Gregory Steven; Tamasi,Mark; Thompson,Brenda S., Geographical call routing for a non-emergency calling service.
  48. Dowling, Eric Morgan; MacFarlane, Duncan Leo; Anastasi, Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  49. Dowling, Eric Morgan; MacFarlane, Duncan Leo; Anastasi, Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  50. Dowling,Eric Morgan; Mac Farlane,Duncan Leo; Anastasi,Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  51. Dowling,Eric Morgan; MacFarlane,Duncan Leo; Anastasi,Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  52. Dowling,Eric Morgan; MacFarlane,Duncan Leo; Anastasi,Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  53. Dowling,Eric Morgan; MacFarlane,Duncan Leo; Anastasi,Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  54. Dowling,Eric Morgan; MacFarlane,Duncan Leo; Anastasi,Mark Nicholas, Geographical web browser, methods, apparatus and systems.
  55. Dowling,Eric Morgan; MacFarlane,Duncan Leo; Anastasi,Mark Nicholus, Geographical web browser, methods, apparatus and systems.
  56. Fernandez, Dennis S.; Hu, Irene Y., Integrated vehicular sensor and messaging system and method.
  57. Fernandez, Dennis S.; Hu, Irene Y., Integrated vehicular sensor and messaging system and method.
  58. Hoffberg, Steven M.; Hoffberg-Borghesani, Linda I., Internet appliance system and method.
  59. Fitzgerald, Neil; Belanger, Hugues; Boruff, Kelli; Tucker, Paul; Everson, Jeffrey Lee, Method and apparatus for customer direct on-line reservation of rental vehicles including deep-linking.
  60. Fitzgerald, Neil; Belanger, Hugues; Boruff, Kelli; Tucker, Paul; Everson, Jeffrey Lee, Method and apparatus for customer direct on-line reservation of rental vehicles including deep-linking.
  61. Boruff, Kelli; Hibbard, Robert Michael; Tucker, Paul, Method and apparatus for improved customer direct on-line reservation of rental vehicles.
  62. Boruff, Kelli; Hibbard, Robert Michael; Tucker, Paul, Method and apparatus for improved customer direct on-line reservation of rental vehicles.
  63. Goel Anurag ; Guillaume Nadine A. ; Johnson Leticia Garcia ; Peters Jr. Robert Yaeger ; Vagelos Theodore Homer ; Zahray Walter Paul, Method and apparatus for providing combined communication services including local service and toll service.
  64. Voit Eric A., Method and apparatus for routing calls placed to a virtual telephone number.
  65. Heiden, Richard W., Method and system for authenticating a network user.
  66. Weinstock, Timothy Robert; DeVallance, Kimberly Ann; Haselhorst, Randall Allan; Kennedy, Craig Stephen; Smith, David Gary; Tingle, William T.; Klopfenstein, Anita K., Method and system for managing rental vehicle reservations with user authorization limits.
  67. Ricciardi Dominic M., Method and system for processing outbound service calls via a network adjunct platform.
  68. Stephens, Scott Paul; Tucker, Paul C.; Boruff, Kelli J.; Zurliene, Colleen M., Method and system for providing and administering online rental vehicle reservation booking services.
  69. Stephens, Scott Paul; Tucker, Paul C.; Boruff, Kelli J.; Zurliene, Colleen M., Method and system for providing and administering online rental vehicle reservation booking services.
  70. Stephens, Scott Paul; Tucker, Paul C.; Boruff, Kelli J.; Zurliene, Colleen M., Method and system for providing and administering online rental vehicle reservation booking services.
  71. Alfieri James Daniel ; Krall ; III William Henry, Method and system for providing local telephone number portability using geographic unit building blocks.
  72. Heiden, Richard W.; Weiant, Jr., Monroe A., Method and system for revocation of certificates used to certify public key users.
  73. Szlam Aleksander (Norcross GA) Owen James E. (Smyrna GA), Method for automatically obtaining and presenting data from multiple data sources.
  74. Aleksander Szlam ; James E. Owen, Method for consolidation of multiple data sources.
  75. Lennert Joseph Francis ; Mahaney William T. ; Watson Eric B., Method for creating and modifying similar and dissimilar databases for use in operator services configurations for telecommunications systems.
  76. Craport William N. ; Winters Bruce C., Method for identifying the geographic region of a geographic area which contains a geographic zone.
  77. Velamuri Syama S. ; Torbert Julia B., Method for routing a call to a destination based on range identifiers for geographic area assignments.
  78. Markus Lehmacher DE; Stephan Rupp DE, Method of establishing a toll-free communication connection, as well as a service unit, an exchange and a communications network.
  79. Massuh, Lucas A., Method, apparatus and system for location assisted translation.
  80. Velamuri Syama S. ; Torbert Julia B., Methods and system for obtaining processing information relating to a communication.
  81. Don Ravenscroft ; Wesley Jon Atkinson ; Richard McDuff ; Gopi Shankar ; Craig Kaley ; Craig Alan Baxter, Monitoring system client for a call center.
  82. Richard McDuff ; Wesley Jon Atkinson ; Donald L. Ravenscroft ; Gopi Shankar ; Craig Kaley ; Craig Alan Baxter, Monitoring system for telephony resources in a call center.
  83. Shaffer James D. ; Moore George G., One number intelligent call processing system.
  84. James D. Shaffer ; George G. Moore, One number, intelligent call processing system.
  85. Shaffer James D. ; Moore George G., One number, intelligent call processing system.
  86. Shaffer, James D.; Moore, George G., One number, intelligent call processing system.
  87. Shaffer, James D.; Moore, George G., One number, intelligent call processing system.
  88. Shaffer, James D.; Moore, George G., One number, intelligent call processing system.
  89. Shaffer,James D.; Moore,George G., One number, intelligent call processing system.
  90. Esposito David J., Ordered information geocoding method and apparatus.
  91. Foladare Mark Jeffrey ; Goldman Shelley B. ; Silverman David Phillip ; Weber Roy Philip, Personal reach system with improved paging capabilities.
  92. Hagebarth, Frank, Process for placing and reading an advertisement.
  93. Kass Sheldon, Processing of telecommunications transmissions and directing consumers to need providers.
  94. Shaffer, James D.; Moore, George G., Real-time process for defining, processing and delivering a highly customized contact list over a network.
  95. Shaffer, James D.; Moore, George G., Real-time process for defining, processing and delivering a highly customized contact list over a network.
  96. Keaveney, John F., Spatially indexed grammar and methods of use.
  97. Kapochunas, Andrew; Bergelt, Cynthia, System and method for data cleansing.
  98. Kapochunas, Andrew; Bergelt, Cynthia, System and method for data cleansing.
  99. Craport William N. ; Winters Bruce C., System and method for identifying the geographic region of a geographic area which contains a geographic point associate.
  100. Craport William N. ; Winters Bruce C., System and method for identifying the geographic region of a geographic area which contains a geographic zone associated.
  101. S. Lee Hancock ; Peter H. Dana, System and method for locating points of interest.
  102. Hancock,S. Lee; Dana,Peter H., System and method for locating points of interest using a portable phone.
  103. Hogan Steven J. ; Feltz Kristi T. ; Murdock Douglas R. ; Goodman Todd A. ; Vercande David J. ; Tangeman Michael R. ; Busch Eric M. ; Kripakaran Raghavan ; Jayasimha Madhigubba G. ; Smith Keith E. ; A, System and method for maintaining redundant databases.
  104. Gruchala,Carol Shifrin; Buell,Donald W; Brand,Rodney T; Bloom,Ronald Michael; Michalski,Robert Anthony, System and method for selecting a destination number upon receiving a dialed number from a calling party.
  105. Gruchala,Carol Shifrin; Buell,Donald W; Brand,Rodney T; Bloom,Ronald Michael; Michalski,Robert Anthony, System and method for selecting a destination number upon receiving a dialed number from a calling party.
  106. Charles Dewey Anderson, System and methods for determining a desired listing using an intersection of coverage areas and a search region.
  107. Ebrahim Zahir, System for context-dependent name resolution.
  108. Christie,Joseph Michael; Bahl,Manu Chand; Duree,Albert Daniel; Gardner,Michael Joseph; Sbisa,Daniel Charles; Wiley,William Lyle, System for managing telecommunications.
  109. Asher,Marc; Brown,David, System for placing product delivery orders through the internet.
  110. Balducci, Michael; Manvydas, Thomas C.; Kohl, Nadya; Koelfgen, Paul, Systems and methods for processing consumer information for targeted marketing applications.
  111. Winbladh, Hjalmar; Lindroth, Jonas, Telephone communication.
  112. Hancock, S. Lee; Hastings, Jordan; Morrision, Scott D., Unified geographic database and method of creating, maintaining and using the same.
  113. Hancock, S. Lee; Hastings, Jordan; Morrison, Scott D., Unified geographic database and method of creating, maintaining and using the same.
  114. Sierra, Juan F.; Neville, Daniel E., Voice-activated geographically based telephone routing system and method.
  115. Weinstock,Timothy Robert; DeVallance,Kimberly Ann; Haselhorst,Randall Allan; Kennedy,Craig Stephen; Smith,David Gary, Web enabled business to business operating system for rental car services.
섹션별 컨텐츠 바로가기

AI-Helper ※ AI-Helper는 오픈소스 모델을 사용합니다.

AI-Helper 아이콘
AI-Helper
안녕하세요, AI-Helper입니다. 좌측 "선택된 텍스트"에서 텍스트를 선택하여 요약, 번역, 용어설명을 실행하세요.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.

선택된 텍스트

맨위로