IPC분류정보
| 국가/구분 |
United States(US) Patent
등록
|
| 국제특허분류(IPC7판) |
|
| 출원번호 |
US-0304679
(1994-09-12)
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발명자
/ 주소 |
- Ziegra Richard C. (1511 Coronach Ave. Sunnyvale CA 94087) Hurtado Steven C. (Cupertino CA)
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| 출원인 / 주소 |
- Ziegra
- Richard C. (Sunnyvale CA 04)
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| 인용정보 |
피인용 횟수 :
179 인용 특허 :
9 |
초록
▼
A method and system for remote assistance and review of an operator working with complex equipment. An operator at a station at a local site is coupled to an advisor at a station at a remote site, so that the advisor may view and hear the same stimuli as the operator, that the advisor and operator m
A method and system for remote assistance and review of an operator working with complex equipment. An operator at a station at a local site is coupled to an advisor at a station at a remote site, so that the advisor may view and hear the same stimuli as the operator, that the advisor and operator may communicate, and that the advisor may view and control the local apparatus. The operator has limited training or otherwise in need of support, and may be a field engineer or technician. The advisor has extensive training and able to provide technical support, and generally has extended and specialized knowledge with regard to the local apparatus, and may be a technical expert on the local apparatus. The operator may comprise an individual with technical training and knowledge, but lacking managerial or other authority, while the advisor comprises an individual with such authority. The operator communicates with the advisor by visual cues or ordinary speech, while the advisor views and listens to the local apparatus. The advisor gives advice to the operator for manipulating the local apparatus, and manipulates the local apparatus directly by means of the control signal or data signal feeds. Thus, the operator may operate the local apparatus as if the advisor were peeking over his shoulder; viewed alternatively, the advisor may operate the local apparatus as if the operator were an intelligent waldo. Alternatively, an intermediate advisor may advise/control the operator and be advised/controlled by a high-level advisor.
대표청구항
▼
A system, comprising a local station coupled to a local apparatus disposed to be operated by a local operator, said local station comprising an audio sensor, a video sensor, a control signal feed and a data signal feed coupled to said local apparatus, and an audio receiver; an intermediate station d
A system, comprising a local station coupled to a local apparatus disposed to be operated by a local operator, said local station comprising an audio sensor, a video sensor, a control signal feed and a data signal feed coupled to said local apparatus, and an audio receiver; an intermediate station disposed to be operated by an intermediate advisor, said intermediate station comprising an audio sensor, a video sensor, and an audio receiver; a remote station disposed to be operated by a remote advisor, said remote station comprising an audio sensor, a monitor, a processor, and an audio receiver; a first communication link coupled to said local station and said intermediate station; and a second communication link coupled to said intermediate station and said remote station; wherein said local station audio sensor and said remote station audio receiver are disposed to recover local sound and deliver said local sound to said intermediate advisor, said local station video sensor and said remote station monitor are disposed to recover local images and deliver said local images to said intermediate advisor, and said intermediate station audio sensor and said local station audio receiver are disposed to recover intermediate sound and deliver said intermediate sound to said local operator; wherein said intermediate station audio sensor and said remote station audio receiver are disposed to recover intermediate sound and deliver said intermediate sound to said remote advisor, said intermediate station video sensor and said remote station monitor are disposed to recover intermediate images and deliver said intermediate images to said remote advisor, and said remote station audio sensor and said intermediate station audio receiver are disposed to recover remote sound and deliver said remote sound to said intermediate operator; and wherein said local station control signal feed and data signal feed and said intermediate station monitor are disposed to recover control signals and data signals from said local apparatus and deliver said control signals and data signals to said intermediate station monitor; wherein said local station control signal feed and data signal feed and said remote station monitor are disposed to recover control signals and data signals from said local apparatus and deliver said control signals and data signals to said remote station monitor; whereby said intermediate advisor and said remote advisor may view and hear stimuli available to said local operator, said local operator and said intermediate advisor are capable of communicating, said intermediate advisor and said remote advisor are capable of communicating, and said intermediate advisor and said remote advisor may view and control said local apparatus.
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