초록 ▼

In accordance with the invention, a traveler can use a portable computer to automatically retrieve voice mail from a PBX-based voice mail system or a telephone answering machine. The computer has a modem, an audio output system (e.g., SoundBlaster card and speakers) and a special program. During a t

In accordance with the invention, a traveler can use a portable computer to automatically retrieve voice mail from a PBX-based voice mail system or a telephone answering machine. The computer has a modem, an audio output system (e.g., SoundBlaster card and speakers) and a special program. During a training phase of the method, the program creates a script of normal interaction with the voice mail system. The script is used during a message retrieval phase to retrieve voice mail messages. Multiple scripts may be recorded. During the retrieval phase of the method, the program uses word spotting to compare prompts received from the voice mail system to prompts in the script to ensure that the process is working properly. The program can create script commands for: dialing the voice mail system; entering a mail box number and password; making appropriate selections to listen to new messages; recording the messages from the voice mail system into the portable computer; and disconnecting from the voice mail system.

대표청구항 ▼

[ I claim:] [1.] A computer device for accessing and processing at least one audio message from a first remote message facility accessible via telephone, where the first remote message facility provides verbal announcements, the computer device comprising:a processor;a memory coupled to the processo

[ I claim:] [1.] A computer device for accessing and processing at least one audio message from a first remote message facility accessible via telephone, where the first remote message facility provides verbal announcements, the computer device comprising:a processor;a memory coupled to the processor for storing a program, verbal announcement audio signals, and input message signals;a telephone interface coupled to the processor for selectively and temporarily interconnecting the computer device with a telephone network;an audio input subsystem coupled to the processor for accepting the verbal announcement audio signals and the input message signals;an audio output subsystem coupled to the processor for outputting stored input message signals; anda signal producing device for producing signals recognizable by the first remote message facility;wherein the program comprises:a verbal announcement accepting function for accepting verbal announcements from the first remote message facility,a verbal announcement recording function for recording verbal announcements from the first remote message facility,a verbal announcement discriminating function for discriminating between different verbal announcements from the first remote message facility, anda response function for responding to verbal announcements from the first remote message facility.