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Kafe 바로가기국가/구분 | United States(US) Patent 등록 |
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국제특허분류(IPC7판) |
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출원번호 | US-0087619 (1998-05-29) |
발명자 / 주소 |
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출원인 / 주소 |
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대리인 / 주소 |
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인용정보 | 피인용 횟수 : 553 인용 특허 : 22 |
A system and method for differentiating customers according to their worth to the casino. Customer information is accumulated at each affiliated casino through one or more LAN-based management systems, updated to a central patron database (CPDB) that is coupled to each casino LAN through a WAN, and
A system and method for differentiating customers according to their worth to the casino. Customer information is accumulated at each affiliated casino through one or more LAN-based management systems, updated to a central patron database (CPDB) that is coupled to each casino LAN through a WAN, and made available to each affiliated casino property as needed. Customer accounts are automatically activated and provided with data from the CPDB when a customer from one casino property first visits an affiliated casino property. Customer accounts are updated with status information based on the customer's worth to the casino. Customer accounts are updated with new activity data whenever a management system associated with the casino receives customer data from input devices, such as card readers, workstations, and dumb terminals, located at various venues throughout the casino. Customers are awarded points, based on their tracked activity at all affiliated casino properties. Customers also have theoretical win profiles. Customer status may be based on accumulated points or the theoretical win profile. When the customer is recognized at a gaming machine, or any location having a suitable card reader, the customer's status is determined in the customer account. For a special status customer, a physical instrumentality is activated for the benefit of the customer, such as a telephone, light, lockable cabinet, or the like. Distinguished services may also be provided once the special status customer is recognized.
[ We claim:] [1.] A computer-implemented method for differentiating a customer from other customers at any of a plurality of casino properties, the method comprising:monitoring betting activity of the customer at any of a plurality of the casino properties;accumulating points for the customer accord
[ We claim:] [1.] A computer-implemented method for differentiating a customer from other customers at any of a plurality of casino properties, the method comprising:monitoring betting activity of the customer at any of a plurality of the casino properties;accumulating points for the customer according to a monetary value of the monitored betting activity of the customer at the plurality of casino properties;establishing a status of the customer as a function of the accumulated points, the status selected from a group including at least a special status and a non-special status;detecting the customer at a physical instrumentality at any one of the casino properties;determining the status of the customer; andresponsive to the status of the customer being a special status, activating the physical instrumentality for the benefit of the customer.
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