초록 ▼

A method is disclosed for automatically updating the status of customers' orders and shipments via electronic mail without using a human attendant to create and send the electronic mail messages. Preferably implemented in software, the updating method allows a large set of customers to be periodical

A method is disclosed for automatically updating the status of customers' orders and shipments via electronic mail without using a human attendant to create and send the electronic mail messages. Preferably implemented in software, the updating method allows a large set of customers to be periodically updated over a computer or communications network via electronic mail. The method utilizes a database for maintaining order and shipping status and other relevant information.

대표청구항 ▼

[ What is claimed is:] [1.] In a computer network enabling communication between a plurality of computers, a method comprising the steps of:(a) receiving information relevant to an order submitted by a user;(b) collecting information relevant to an order processing status of said order;(c) updating

[ What is claimed is:] [1.] In a computer network enabling communication between a plurality of computers, a method comprising the steps of:(a) receiving information relevant to an order submitted by a user;(b) collecting information relevant to an order processing status of said order;(c) updating said information received at step (a) with said order processing status information collected at step (b);(d) generating a message containing said order processing status information collected at step (b);(e) automatically transmitting said message generated at step (d) to said user across said network without interaction from the user.