초록 ▼

A call processing system is disclosed wherein plural platforms are populated with plural voice boards different resources thereon. Whenever a functional component on a server is requested to start operating for carrying out a particular function as requested by a call, polling software on said serve

A call processing system is disclosed wherein plural platforms are populated with plural voice boards different resources thereon. Whenever a functional component on a server is requested to start operating for carrying out a particular function as requested by a call, polling software on said server runs to poll from the platforms the availability information of the corresponding resource required for said function requested by the call.

대표청구항 ▼

[ What is claimed:] [1.]1. A voice processing system for connection to the public switched telephone network comprising:a plurality of client computers containing voice processing applications;a plurality of platforms, each of said platforms containing a plurality of voice processing resources, the

[ What is claimed:] [1.]1. A voice processing system for connection to the public switched telephone network comprising:a plurality of client computers containing voice processing applications;a plurality of platforms, each of said platforms containing a plurality of voice processing resources, the resources being on one or more circuit boards;one or more computer telephony servers, each having a plurality of processors for interfacing to said client computers and said platforms for determining what set of resources a particular telephone call being processed requires;a plurality of functional components comprising primary functional components and counterpart standby functional components accommodated on said processors for carrying out respective functions requested by said call, each of said standby functional components being kept shadowed until its counterpart primary functional components stops operating so as to act instead of said counterpart primary functional components;polling software running on said servers for polling from said platforms information on availability of said set of resources required for processing said particular telephone call; andallocation software running on said servers for allocating said set of resources, either from the same or from different platforms, based on said availability information from said polling software;wherein said polling software on a server runs to poll said information on availability of said required resources whenever a new functional component on said server begins to work during said call to carry out its function required by said call.