초록 ▼

A method and system for collecting and disseminating household information is disclosed. The predictive system diagnoses deterioration and problems in a house and provides an early alert or notification of potential problems. The system integrates the local and remote monitoring of a house with the

A method and system for collecting and disseminating household information is disclosed. The predictive system diagnoses deterioration and problems in a house and provides an early alert or notification of potential problems. The system integrates the local and remote monitoring of a house with the dispatching and coordinating of repairs. The system also generates and provides access to data that homeowner otherwise would not have access to or be able to generate.

대표청구항 ▼

1. A system for monitoring a house comprising:a sensor component that receives data from at least one sensor located in the house, said at least one sensor monitoring at least one of an appliance, structural element, and environmental condition; an analysis component that analysis said data and conv

1. A system for monitoring a house comprising:a sensor component that receives data from at least one sensor located in the house, said at least one sensor monitoring at least one of an appliance, structural element, and environmental condition; an analysis component that analysis said data and converts said data into status information, said analysis component storing said data and status information to develop historical information, said historical information relating to said at least one of an appliance, structural element, and environmental condition; and a customer interface component that enables a customer to access said generated data, previous historical information, and said status information via an online customer user interface, said customer interface component further enabling a customer to access warranty information corresponding to said at least one of an appliance, structural element, and environmental condition. 2. The system of claim 1, wherein said data from at least one sensor includes at least one of environmental data, equipment data, and structural data.3. The system of claim 1, wherein said customer interface component enables a customer to access information related to potential problems in the house.4. The system of claim 1, further comprising:a service component that advises a customer on said generated data. 5. The system of claim 3, wherein said service component recommends actions to the customer based on said at least one of said generated data and said status information.6. A method of providing information to a customer, the method comprising the step of:receiving monitored data from a sensor located in a customer home, the sensor monitoring at least one of an appliance, a structural element and an environmental condition; generating status information representative of the monitored data; storing the monitored data and status information to develop historical information; transmitting the monitored data and the status information to a customer via an online customer user interface, wherein the customer has access to the historical information; and providing a customer with access to warranty information corresponding to said at least one of an appliance, a structural element, and an environmental condition. 7. The method of claim 6, wherein said step of generating status information includes analyzing the monitored data relative to standard and previous historical information.8. A method of monitored a house, the method comprising the steps of:receiving monitored data for a plurality of items in a customer home, said monitoring data being generated by one or more sensors located in the customer home; determining whether the monitored data for any of the items indicates a potential problem; notifying a customer of the status of the potential problem; and transmitting the monitored data, including warranty information, and the status information for each of the items to a customer via an online customer user interface. 9. The method of claim 8, further comprising the step of:advising a customer of recommended services corresponding to the potential problem.