이 특허에 인용된 특허 (94) 인용/피인용 타임라인 분석

1. Cook Donald A. ; Lukas George ; Lukas Andrew V. ; Padwa David J., Agent based instruction system and method.

   상세보기
2. Gupta, Anoop; Cannon, Anthony W., Annotating temporally-dimensioned multimedia content.

   상세보기
3. Eilbacher, Robert; Lubowsky, Ted, Apparatus and method for monitoring and adapting to environmental factors within a contact center.

   상세보기
4. Solymar Gaber,CAX ; Livingston Peter,CAX, Apparatus and method for monitoring electronic devices via a global network.

   상세보기
5. Chiu Dah-Ming (Lexington MA) Sudama Ram (Concord MA), Apparatus and method for realtime monitoring of network sessions in a local area network.

   상세보기
6. Rowe Thomas Owings ; Tan Yih-Shin, Apparatus, methods and computer program products for managing web-page-embedded sessions with a host-based application.

   상세보기
7. Ferguson Frank W. (2772 S. Randolph St. Arlington VA 22206) Herrity Kenneth R. (Falls Church VA), Audio-visual teaching system and method.

   상세보기
8. Samaniego, Christopher; Offner, Nelson H. “Rocky”; Thewlis, Adrian D.; Boyd, David R., Automated processing and delivery of media to web servers.

   상세보기
9. Stuppy John J., Automated testing and electronic instructional delivery and student management system.

   상세보기
10. Bauersfeld Kristin ; Putterman Scott, Browsing session recording playback and editing system for generating user defined paths and allowing users to mark the priority of items in the paths.

    상세보기
11. Ezerzer, Ran; Jarquin, Roberto Armando Portillo; Aljane, Ali; Borodow, Eli Ben; Holly, Jr., Gerald Augustin; Margulies, Edwin Kenneth, Call center.

    상세보기
12. Brooks Nancy Sinling,CAX ; Fryer Paul Douglas,CAX ; Kaufman Gary Stanley,CAX ; Berkson Stephen Phillip ; Herel Charles R. ; Brooks Laura M., Call management method and system for skill-based routing.

    상세보기
13. Bar Eitan,ILX ; Nisani Mordechai,ILX, Communication management system for computer network-based telephones.

    상세보기
14. Gustafson David T. (Gilbert AZ) Shepherd Richard G. (Scottsdale AZ) Frith Robert D. (Scottsdale AZ), Communication system user authentication method.

    상세보기
15. Verba Stephen M. ; Ciepiel Anthony M., Computer implemented marketing system.

    상세보기
16. Hollingsworth Gerald T., Computerized employee certification and training system.

    상세보기
17. Puram Kamala ; Sadagopal Gopal, Consultant matching system and method for selecting candidates from a candidate pool by adjusting skill values.

    상세보기
18. Cronin, Dennis G.; Dryfoos, Michael G.; Huang, Jong S.; Quenneville, Mark T., Content distribution system for network environments.

    상세보기
19. Kanevsky, Dimitri; Maes, Stephane Herman; Sorensen, Jeffrey Scott, Conversational data mining.

    상세보기
20. Nizzari Marcia M. ; McNeill Keith D., Customer interaction tracking.

    상세보기
21. Gritzer,Hagay; Freedman,Ilan; Yosef,Ilan; Shporer,Danny, Digital recording of IP based distributed switching platform.

    상세보기
22. Gritzer,Hagay; Freedman,Ilan; Yosef,Ilan; Shporer,Danny, Digital recording of IP based distributed switching platform.

    상세보기
23. Aseem Vaid ; Sanjeev Putta ; Gregory Rakoshitz, Directory enabled policy management tool for intelligent traffic management.

    상세보기
24. David L. Drake ; David J. Webster, Event detection.

    상세보기
25. Coley Christopher D. ; Wesinger ; Jr. Ralph E., Firewall system for protecting network elements connected to a public network.

    상세보기
26. Loftin R. Bowen (Houston TX) Wang Lui (Friendswood TX) Baffes Paul T. (Houston TX) Hua Grace C. (Webster TX), General purpose architecture for intelligent computer-aided training.

    상세보기
27. Greer Timothy Dan ; Phillips William Francis ; Roden ; Jr. Will Joseph, HTML guided web tour.

    상세보기
28. Bloom Charles P. (Superior CO) Bell Brigham R. (Boulder CO) Linton ; Jr. Franklyn N. (Woburn MA) Haines Mark H. (Arvada CO) Norton Edwin H. (Northglenn CO), Intelligent tutoring method and system.

    상세보기
29. Lee John R. (912 Constantinople St. New Orleans LA 70115) Alvendia John (Metairie LA), Interactive computer aided natural learning method and apparatus.

    상세보기
30. L'Allier James J. ; Welsh Sally H. ; Nielsen Boyd W. ; Miles Kurt W. ; Myers Ken L. ; Henrie Stephen P. ; Norberg Michael I. ; Helliwell Laura I., Interactive learning system with pretest.

    상세보기
31. George Tomy ; Bhamidipati Sriram V., Interactive multimedia performance assessment system and process for use by students, educators and administrators.

    상세보기
32. Chang Te-An ; Rostock Joseph R., Internet-web link for access to intelligent network service control.

    상세보기
33. Kouretas, Stephen; Dutt, Abhay; Chen, Pin Lo; Howell, Donald; Sampath, Murali; Mzili, Aziz; Lan, Dongping; Zeng, Lujia, Method and apparatus for Voice-over-IP call recording.

    상세보기
34. Chiang, Hui-Hwa; Lee, Kuo-Chun; Chen, Tsung-Yen (Eric); Han, Ching-Chih (Jason), Method and apparatus for automatically recording snapshots of a computer screen during a computer session for later playback.

    상세보기
35. Beck Christopher Clemmentt Macleod ; Berke Jonathan Michael ; Johnstone Joel A ; Mitchell Robin Marie ; Powers James Karl ; Sidell Mark Franklin ; Knuff Charles Dazler, Method and apparatus for rules-based storage and retrieval of multimedia interactions within a communication center.

    상세보기
36. Beckett ; II Stephen Marshall ; House Donald Andrew ; McDougal Rebecca L. ; Lamberti ; Jr. Santino J., Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location.

    상세보기
37. Beckett, II, Stephen Marshall; House, Donald Andrew; McDougal, Rebecca L.; Lamberti, Jr., Santino J., Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location.

    상세보기
38. Donald Andrew House ; Stephen Marshall Beckett, II, Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location.

    상세보기
39. Beck Christopher Clemmett Macleod ; Berke Jonathan Michael ; Johnstone Joel A ; Mitchell Robin Marie ; Powers James Karl ; Sidell Mark Franklin ; Knuff Charles Dazler, Method and apparatus for supporting diverse interaction paths within a multimedia communication center.

    상세보기
40. Walker, Jay S.; Sparico, Thomas M.; Jorasch, James A., Method and apparatus for the secure storage of audio signals.

    상세보기
41. Walker, Jay S.; Sparico, Thomas M.; Jorasch, James A., Method and apparatus for the secure storage of audio signals.

    상세보기
42. Walker,Jay S.; Sparico,Thomas M.; Jorasch,James A., Method and apparatus for the secure storage of audio signals.

    상세보기
43. Holtzblatt, Karen; Beyer, Hugh; Dworkin, Paul, Method and system for accessing information.

    상세보기
44. Eilbacher, Robert; Bodner, Dan; Lubowsky, Ted; Boudreau, Lou; Jakobsche, George, Method and system for analyzing customer communications with a contact center.

    상세보기
45. John C. C. McIllwaine ; Matthew G. A. McConnell, Method and system for delivery of individualized training to call center agents.

    상세보기
46. McIllwaine John C. C. ; McConnell Matthew G. A., Method and system for delivery of individualized training to call center agents.

    상세보기
47. McIllwaine, John C. C.; McConnell, Matthew G. A., Method and system for delivery of individualized training to call center agents.

    상세보기
48. Clawson Jeffrey J. ; Saalsaa Richard, Method and system for evaluating the performance of emergency medical dispatchers.

    상세보기
49. Safstrom,Dan; Spohrer,Dan, Method and system for selectively dedicating resources for recording data exchanged between entities attached to a network.

    상세보기
50. Chen Thomas C. H. ; Chen Conway T., Method for configurable intelligent-agent-based wireless communication system.

    상세보기
51. Halbraich,Eran; Bar,Eytan, Method for forwarding and storing session packets according to preset and/or dynamic rules.

    상세보기
52. Ohsuga Setsuo,JPX, Method for generating a multi-strata model and an intellectual information processing device.

    상세보기
53. Ingrassia ; Jr. Michael I. ; Shelton James A. ; Rowland Thomas M., Method for monitoring user interactions with web pages from web server using data and command lists for maintaining information visited and issued by participants.

    상세보기
54. James A. Shelton ; Michael I. Ingrassia, Jr., Method for recording and reproducing the browsing activities of an individual web browser.

    상세보기
55. Bryant Raymond Morris, Method of recording and measuring e-business sessions on the world wide web.

    상세보기
56. Straut,Christopher; Boyers,Albert S.; Owen, Jr.,Joseph H.; Choragudi,Ram, Method, apparatus, and system for capturing data exchanged between a server and a user.

    상세보기
57. Allard James E. ; Treadwell ; III David R. ; Ludeman John F., Method, system and apparatus for client-side usage tracking of information server systems.

    상세보기
58. Wilson, James; Richey, Mark, Methods and apparatus for securely collecting customer service agent data in a multi-tenant environment.

    상세보기
59. Kisor Gregory Hurst, Methods for creating and sharing replayable modules representive of Web browsing session.

    상세보기
60. Tohgi Yutaka,JPX ; Iyatomi Akane,JPX ; Hara Masaki,JPX ; Hirose Tomoyuki,JPX, Music lesson system with local training terminal and remote supervisory station.

    상세보기
61. Bell Brigham R. ; Hurley William D. ; Kovacevic Srdjan N. ; Neves Michelle ; Wolff Alan S. ; Bloom Charles P., Network-based intelligent tutoring system.

    상세보기
62. Jay F. McLain, Offline viewing of internet content with a mobile device.

    상세보기
63. Freeman Brian M. ; Grant Maximilian A. ; Eisendrath Edwin ; Rosenfield Andrew M. ; Ohmaye Enio ; Keating Patrick, Online collaborative apprenticeship.

    상세보기
64. Beck Christopher Clemmett Macleod ; Berke Jonathan Michael ; Johnstone Joel A. ; Mitchell Robin Marie ; Powers James Karl ; Sidell Mark Franklin ; Knuff Charles Dazler, Operating system having external media layer, workflow layer, internal media layer, and knowledge base for routing media events between transactions.

    상세보기
65. Humpleman Richard James ; Harms G. Kevin ; Deacon Michael S. ; Chandiramani Omi, Programming tool for home networks with an HTML page for a plurality of home devices.

    상세보기
66. Rangan P. Venkat ; Shastri Vijnan ; Ashwani Arya ; Arole Parag, Real-time receipt, decompression and play of compressed streaming video/hypervideo; with thumbnail display of past scenes and with replay, hyperlinking and/or recording permissively intiated retrospe.

    상세보기
67. McIlwaine John C. C. ; McConnell Matthew G. A., Recurrent training system.

    상세보기
68. Nagy, Robert M.; Enright, Karen L.; Morgan, Daniel H., Relationship management system that limits access of contact information to particular folders.

    상세보기
69. Wrona, John C.; Wilson, Reed S., School observation and supervisory system.

    상세보기
70. Cox Richard V. (New Providence NJ) Kaplan Michael M. (Rockport MA), Secure telecommunications.

    상세보기
71. Cox Richard V. (New Providence NJ) Kaplan Michael M. (Rockport MA), Secure telecommunications.

    상세보기
72. Blair, Christopher Douglas; Keenan, Roger Louis, Signal monitoring apparatus analyzing voice communication content.

    상세보기
73. Christopher Douglas Blair GB; Roger Louis Keenan GB, Signal monitoring apparatus for analyzing communications.

    상세보기
74. Teng Peter Y. ; Thompson Bruce Albert ; Tobagi Fouad A., Synchronization of audio and video signals in a live multicast in a LAN.

    상세보기
75. Govrin, David; Peer, Boaz; Sosna, David; Greenberg, Guy, System and method for analyzing and utilizing data, by executing complex analytical models in real time.

    상세보기
76. Machin David R. ; Anton Jon, System and method for determining the performance of a user responding to a call.

    상세보기
77. Parekh,Uday R.; Mow,John Beck; Milliorn,Danny C., System and method for ex post facto preserving a recorded conversation.

    상세보기
78. DeNicola Cosmo T. ; Handzlik Mark E. ; Kelliher John D. ; Fantini William M. ; Weber Gary, System and method for live interactive distance learning.

    상세보기
79. England Paul, System and method for managing interactions between users in a browser-based telecommunications network.

    상세보기
80. Douglas M. Dillon, System and method for multicasting multimedia content.

    상세보기
81. Carroll,Robert; Roberts,Darrell; Edwards,Theodore, System and method for on-demand recording.

    상세보기
82. Zilberstein, Moshe; Matsliach, Gaby; Ronen, Avner; Ventura, Ronen; Rousso, Benny; Buber, Shai, System and method for processing and presenting internet usage information.

    상세보기
83. Thurlow Scott A. ; Bliss William J. ; Stumberger Douglas E. ; Goodhand David R. ; MacDonald Brian W., System and method for processing electronic messages with rules representing a combination of conditions, actions or exceptions.

    상세보기
84. Rust, David Bradley, System and method for record and playback of collaborative Web browsing session.

    상세보기
85. Brittain, Dennis A., System and methods for easy-to-use periodic network data capture engine with automatic target data location, extraction and storage.

    상세보기
86. Moran Thomas P. ; Minneman Scott L. ; Harrison Steve R. ; Kimber Donald G. ; van Melle William J. ; Zellweger Polle T. ; Kurtenbach Gordon P.,CAX ; Wilcox Lynn D. ; Bly Sara A. ; Janssen ; Jr. Willia, System for the capture and replay of temporal data representing collaborative activities.

    상세보기
87. Davis, Clay; Bodwell, Walter R.; Klobe, Michael C., System selects a best-fit form or URL in an originating web page as a target URL for replaying a predefined path through the internet.

    상세보기
88. Byrd, Steve; Bourne, John; Williams, Jamie Richard; Spohrer, Dan; Barnes, Robert John, Systems and methods for providing recording as a network service.

    상세보기
89. Wenig Robert ; Tsyganskiy Igor ; Landry Kenneth, Systems and methods for recording and visually recreating sessions in a client-server environment.

    상세보기
90. Henrikson, Eric Harold; Lee, Chinmei Chen; Mathai, Stinson Samuel; Sand, Donna Michaels, Targeted and intelligent multimedia conference establishment services.

    상세보기
91. Elazar, Avishai, Telephone call monitoring system.

    상세보기
92. Lindblad Christopher ; Cachat Stephan E.,FRX, Video on demand applet method and apparatus for inclusion of motion video in multimedia documents.

    상세보기
93. Ludwig, Lester F.; Lauwers, J. Chris; Lantz, Keith A.; Burnett, Gerald J.; Burns, Emmett R., Videoconferencing hardware.

    상세보기
94. Schmid, Greg; Pickens, Keith S.; Heilmann, Craig, Virtual private switched telephone network.

    상세보기
더보기

이 특허를 인용한 특허 (20) 인용/피인용 타임라인 분석

1. Conway, Kelly; Gustafson, David; Brown, Douglas; Danson, Christopher, Coaching portal and methods based on behavioral assessment data.

   상세보기
2. Hursey, John T.; Evora, Robert Z., Conversation recording with real-time notification for users of communication terminals.

   상세보기
3. Conway, Kelly; Gustafson, David; Brown, Douglas; Danson, Christopher, Customer satisfaction system and method based on behavioral assessment data.

   상세보기
4. Statham, Steven W.; Hill, Kirk R., IVR call routing using encrypted data.

   상세보기
5. Conway, Kelly; Danson, Christopher; Brown, Douglas; Gustafson, David, Method and system for automatically routing a telephonic communication.

   상세보기
6. Berggren, David E.; Belczyk, Steven E., Method and system for securing packetized voice transmissions.

   상세보기
7. Conway, Kelly; Gustafson, David; Brown, Douglas; Danson, Christopher, Method and system of searching for communications for playback or analysis.

   상세보기
8. Wolfe, Andrew; Conte, Thomas Martin, Securing backing storage data passed through a network.

   상세보기
9. Wolfe, Andrew; Conte, Thomas Martin, Securing backing storage data passed through a network.

   상세보기
10. Conte, Thomas Martin; Wolfe, Andrew, Securing data caches through encryption.

    상세보기
11. Conway, Kelly; Danson, Christopher; Brown, Douglas; Gustafson, David, System for automatically routing a communication.

    상세보기
12. Williams, Jamie Richard; Calahan, Marc; Barnes, Robert John, Systems and methods for providing network services for recording.

    상세보기
13. Barnes, Robert John; Calahan, Marc; Williams, Jamie Richard; Dong, Thomas Z.; Smith, Damian, Systems and methods for secure recording in a customer center environment.

    상세보기
14. Barnes, Robert John; Calahan, Marc; Williams, Jamie Richard; Dong, Thomas Z.; Smith, Damian, Systems and methods for secure recording in a customer center environment.

    상세보기
15. Barnes, Robert John; Calahan, Marc; Williams, Jamie Richard; Dong, Thomas Z.; Smith, Damian, Systems and methods for secure recording in a customer center environment.

    상세보기
16. Barnes, Robert John; Calahan, Marc; Williams, Jamie Richard; Dong, Thomas Z.; Smith, Damian, Systems and methods for secure recording in a customer center environment.

    상세보기
17. Barnes, Robert John; Williams, Jamie Richard; Calahan, Marc; Dong, Thomas Z.; Smith, Damian, Systems and methods for secure recording in a customer center environment.

    상세보기
18. Gupta, Rajan, Systems and methods for storing and searching data in a customer center environment.

    상세보기
19. Conte, Thomas Martin; Wolfe, Andrew, Techniques for detecting encrypted data.

    상세보기
20. Conway, Kelly; Danson, Christopher; Brown, Douglas; Gustafson, David, Telephonic communication routing system based on customer satisfaction.

    상세보기
더보기

활용도 Top5 특허

더보기

해당 특허가 속한 카테고리에서 활용도가 높은 상위 5개 콘텐츠를 보여줍니다.
더보기 버튼을 클릭하시면 더 많은 관련자료를 살펴볼 수 있습니다.